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Houston Marriott Westchase

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Houston Marriott Westchase
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452 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Ennis, TX
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed November 16, 2014

Positive: The first room was very clean. Negative: At first I was given a room overlooking the lobby. But the music in the lobby was very loud and I called to ask the music to be turned down. It was, but I could still hear the boom-boom of the bass, and was told the music wouldn't be turned off until... More 

Helpful?
Thank ProDoula
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is truly disheartening to learn of that your recent experience at our hotel did not meet your expectations. Please accept our sincerest apologies for the inconveniences you encountered. We will be reviewing your comments to our housekeeping and maintenance supervisors in an effort to ensure any issues are rectified and our future guests will enjoy their time with us.... More 

Antwerp, Belgium
Level Contributor
383 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 10, 2014

Clean and nice hotel, quite convenient, different restaurants in the neighborhood and close by Sam Houston Tolway. The staff was very friendly. The rooms are clean and comfortable maybe a little overpriced

Helpful?
Thank Erwin H
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of the Houston Marriott Westchase. We were delighted to learn that our location was so convenient for your needs and that you were comfortable during your stay. We truly appreciate your comments and praise for our staff. Please come back soon. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 31, 2014 via mobile

Loved my visit and stay at the Marriott hotel. I was able to experience the hotel through The Black Pre-Law Conference in October. It met my needs through out the conference. I personally had a bad experience with a front desk clerk. She did not seem knowledgeable nor willing to help me. I was told my debt cards declined yet... More 

Helpful?
Thank Willie W
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of the Houston Marriott Westchase. A pleasurable experience is what we hope all our guests will have and we're glad you that our hotel met your needs throughout your stay. We would like to offer our apologies for any difficulties you may have experienced but we greatly appreciate that you allowed us to take care... More 

austin
Level Contributor
198 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 465 helpful votes
5 of 5 stars Reviewed October 31, 2014

Needed a room for a night with my family and chose the Marriott Westchase, as we had stayed there 5 years earlier as a Marriott and 19 years earlier as an Adams Mark. WOW! The hotel has been kept up nicely and the staff was extremely professional and friendly. Very clean lobby with a very clean and quiet room. Beds... More 

Helpful?
1 Thank TikiTex
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

What a lovely review, thank you! Our staff is committed to ensuring that our guests’ time at the hotel is memorable and we are delighted to hear that you and your family enjoyed your stay at the Houston Marriott Westchase. Your many kind words and recommendation are sincerely appreciated. The next time you are visiting the area, we hope that... More 

McKinney, Texas
Level Contributor
338 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed October 8, 2014

It is a nice property all in all, although there have been no apparent updates since I first stayed here back in 2004. While most every other Marriott property of any brand has been through a marked upgrade of late, this place has been left behind. Perhaps the franchises are at the bottom of the list. The staff was, without... More 

Helpful?
Thank TexasVoyager_BW
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your feedback regarding your recent experience at our hotel. While we are very happy to hear that you found our associates to be genuinely friendly and attentive, we regret that not aspects of your stay were as positive. All guest comments are greatly appreciated and we will share your review with our management team. We apologize... More 

Singapore, Singapore
Level Contributor
69 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 5, 2014

I found the hotel pleasant and very comfortable. The only downside was the internet. My bedroom was very spacious and nicely furnished and decorated. The bed was probably one of the most comfortable I have slept in in my life, and the room was quiet at night. There was plenty of storage space, desk with comfortable desk chair, and arm... More 

Helpful?
1 Thank HardshipPosting
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We were delighted to hear that your stay at the Houston Marriott Westchase was pleasant and comfortable. Thank you very much for sharing your feedback with us. Since it is our desire to accommodate the needs of all of our guests, we deeply regret any inconveniences that you may have experienced with our Internet services. We would like to let... More 

Tolland, Connecticut, United States
Level Contributor
118 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed October 2, 2014

First of all the service - it is excellent. All of the staff were very friendly and attentive. The manager and some of his senior staff were actually standing in the lobby late afternoon and greeting new guests in person as they arrived. And with genuine warmth - not just faked. The manager's photo is prominently displayed on several notice... More 

Helpful?
1 Thank Martin E
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is always our goal, at the Houston Marriott Westchase, to deliver top-notch service to our guests. Thank you for your kind feedback. We truly appreciate the compliments you have shared for our associates and we're delighted that you enjoyed your stay. It was a pleasure to have you here and we look forward to welcoming you back again in... More 

Sarnia, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

We were in town for business and this hotel was recommended. It surely didn't disappoint! Housekeeping is taken very serious. As is privacy. Because the Privacy sign was on the room one day, we received a message that the room hadn't been cleaned and if we needed clean towels, etc, we just had to ask and they would bring it... More 

Helpful?
Thank Kimmie1975
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are so glad that we could meet your expectations during your recent stay at the Houston Marriott Westchase. It is our desire to provide our guests with exceptional service to ensure their stay with us is enjoyed and memorable. Thank you for sharing your kind feedback. More 

Lawrence, Kansas, United States
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 29, 2014

Rating this property average SOLELY based on room amenities. No refrigerator, microwave, few outlets. If none of those matter to you, this is a wonderful hotel - great lobby bar area, very nice fitness center and indoor/outdoor pool. There is a coffee maker in the room and a free bottle of water, comfy beds and the hotel was unnaturally quiet... More 

Helpful?
Thank KansasCityMoJo
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your review of the Houston Marriott Westchase. While we greatly appreciate the kind comments you have shared for our friendly associates, comfortable rooms and hotel amenities; we regret that the in room amenities did not meet your expectations. We hope that any inconvenience was minimal and that you will allow us the privilege of welcoming you back... More 

Kuala Lumpur, Malaysia
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed September 27, 2014

I never write a long review as this one and this is due to my unsatisfied services provided by this hotel. I stayed here for 2 weeks on business (had my training at nearby office and this is the corporate hotel) and I don't feel like home at all the times I am there. I could have rated as average... More 

Helpful?
Thank LizzaHademi
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Please accept our deepest apologies that we did not create the experience you deserved as a valued guest. Everyone who walks through our door is very important to us and highly valued. We were surprised as well as concerned by your comments as it our practice to provide a comfortable stay in every regard for each and every one of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Republic - A Texas Grill
Cuisines: Southwestern, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Houston Marriott Westchase

Address: 2900 Briarpark Dr, Houston, TX 77042-3704
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $97 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
Number of rooms: 534
Reservation Options:
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Also Known As:
Houston Marriott Westchase Hotel Houston
Marriott Houston
Hotel Style:
#100 Business Hotel in Houston
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