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Houston Marriott Westchase

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Houston Marriott Westchase
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442 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Fayetteville, Georgia
Level Contributor
247 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Marriott at Westchase is a fairly solid property that is under renovations to the new Marriott style. The lobby is very attractive and the AC floods out of the front door to offset the heat. The staff is very helpful and easy to work with for getting you to your room. There is a bar in the lobby that... More 

Helpful?
Thank TravelerDavidfromGA
Pittsburgh, PA
Level Contributor
130 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We were in for a convention and this was our convention's hotel. We are a family of four and had a room with two double beds. There were two towels in the room. We called housekeeping and asked for two more towels. They brought us one. THREE more times I asked for four towels!!!!! We would return to our room... More 

Helpful?
Thank PermanentVaCa
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are disheartened that your time at our hotel for your convention was not all you had hoped for. This is not the experience we anticipate for our guests and your comments will be passed along to our team to ensure that only top notch service is provided throughout our property. We hope that you will allow us the chance... More 

Houston, Texas
1 review
1 of 5 stars Reviewed 1 week ago

Worst service! Attended a wedding reception! Needed water and ask one of the waitresses who was gossiping with her colleagues. Her response was it is on the table. I told her we are out. She seemed very disgruntled that she had to replenish our water. Very sullen look on her face. Very slow in removing plates from table. More involved... More 

Helpful?
Thank David G
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are sorry to hear that you were not satisfied with the service you received while visiting us recently as a wedding reception guest. This is not the experience we anticipate for visitors to our hotel and we regret missing the mark on ensuring your time with us was anything short of exceptional. We hope that you will visit us... More 

Friendswood, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel rooms were very dated with worn stained carpet as well as old bathroom fixtures. Also maid did not clean my room during my first day. Received a free drink for my troubles and hotel staff was friendly however I will personally never stay there again. I am a Marriott Gold Elite member so I stay at the various... More 

Helpful?
Thank Michael S
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your experience with us. I am sorry to hear that you were not pleased with your stay at the hotel, but am glad that you were offered compensation for your troubles. We are currently in the process of renovations throughout our property and we hope that you will allow us to welcome you back in the... More 

Stavanger, Rogaland, Norway
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good stay in Houston. The hotel is a bit "tired" but quite adequate. I was attending a conference at the hotel, this was my first stay. I normally stay closer to the Galleria but the hotel will provide transport if necessary. There are lots of other shops nearby. The hotel has a decent gym and small pool which I did... More 

Helpful?
Thank Eric T
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It was a pleasure having you stay with us for your recent business conference at our hotel. We’re happy that you were pleased with our fitness center and our location near many area shops and restaurants. We hope to welcome you as our guest at the Houston Marriott Westchase again in the future. Thank you. More 

Asheville, North Carolina
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed our overnight stay. I would have given it a 5 except you could hear hall noise loudly in the room. The hotel is being renovated, but no Renovation noise, just talking and doors opening and closing. The staff was friendly and helpful, and we had a room on the 8th floor. The room had not been renovated yet, but... More 

Helpful?
Thank Dillie H
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It is delightful to read that although brief, you enjoyed your stay with us. I am happy that our renovation process was not an inconvenience and that our staff was helpful to you throughout your time here. We look forward to welcoming you back to the Houston Marriott Westchase in the future, so you can experience all the beautiful updates... More 

Dallas, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Before I stay at a hotel, I always read reviews. Always. I read reviews of Marriott Westchase and saw overwhelmingly positive reviews. The hotel looked nice from the pictures. I got a crazy good deal on it too. So I was excited about staying there. My excitement turned into well, not being excited during the course of my stay. Let's... More 

Helpful?
Thank LL1979
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing a detailed review of your experiences at our hotel. While I am happy to read that Charlotte and our front desk staff were of great assistance to you, and that you were satisfied with your dining experience here, it is disheartening to learn that the remainder of your stay was not all you had anticipated. We... More 

Houston, Texas
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is probably 30 years old maybe older. It looks kind of run-down, and the bar was very mediocre at best for a drink. We felt like we were in with the senior crowd, so we tried to move out by the pool. That too was rather old school with loud, unfamiliar music playing that was not impressive. Probably... More 

Helpful?
Thank RushingOrchid
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We are a bit surprised at your comments with so many updates done throughout the property. Our renovations and remodeling have been met with great feedback from our guests. It is disappointing that they are not in line with your expectations. We hope you will revisit soon to experience the improvements we have made to the hotel. Thank you for... More 

Lakewood, Washington
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We had a quick trip to Houston and chose to stay at the Marriott Westchase which was close to the event we were attending. We found that our welcome even at 2:00 am was warm and friendly. We stayed in a one King bed room that was very clean and quiet and inspite of remodel construction going on, service and... More 

Helpful?
Thank robertlea21
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your positive experience with us. It’s great to hear that our renovations and remodeling are not troublesome to our guests. Please come back and visit us again soon at the Houston Marriott Westchase. We can’t wait for you to experience all the beautiful updates being made to our hotel. More 

1 review
4 of 5 stars Reviewed June 21, 2016 via mobile

My sister and I visited Houston and stayed at this Marriott hotel! We usually always stay at Marriotts whenever we travel out of town. This was by far a smaller version of the bigger Marriotts! It was clean and the staff was nice and courteous! We had a great stay! We arrived on Friday, June 17 and left Sunday June... More 

Helpful?
Thank Karina d
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for sharing your experience with us. It is a delight to read that the time you spent at our hotel was enjoyable and that you were pleased with the service our team provided throughout your stay. We’re sorry to hear that you left a bag behind after checking out. It is our hope, as it is yours, that... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Republic - A Texas Grill
Cuisines: Southwestern, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Houston Marriott Westchase

Address: 2900 Briarpark Dr., Houston, TX 77042
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $90 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
Number of rooms: 534
Reservation Options:
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Also Known As:
Houston Marriott Westchase Hotel Houston
Marriott Houston
Hotel Style:
#100 Business Hotel in Houston
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