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MainStay Suites Texas Medical Center/Reliant Park

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MainStay Suites Texas Medical Center\/Reliant Park
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252 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Texas Medical Center/Reliant Park
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Showing 245: English reviews
Minnesota
1 review
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed January 19, 2015

There are BED BUGS here! I stayed at the Mainstay Suites for three nights in January. After the second night, I woke up with bite marks all over my face, arms, and lower legs (pics). The general manager refused to believe there were bed bugs in the room. After I asked for a change in rooms, they let someone else... More 

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21 Thank Anonymous19211030
Martinsville, Indiana
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is the fourth time we stay here. This time we got a room on the 4th floor. It looked the same as the one on the second floor we got last year, but the mattress was hard and the pillows were very uncomfortable (they felt as if they were filled with popcorn). I never had a good rest there.... More 

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1 Thank Indiana_Brown
San Antonio, Texas
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 3, 2015

The hotel is very well located with easy access. The staff is very friendly and efficient (less than two minutes for check in), the price is great, as the hotel offers more amenities for the agreed price. It is a great option for all those looking for a cheap hotel but REALLY clean and confortable. I really recommend it!

Helpful?
Thank agustin e
Birchwood, Tennessee, United States
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 13, 2014

It may not look that great on the outside but as soon as you enter you are greeted by very professional and cordial desk attendants. The public areas are extremely clean. We stayed a week and never an unpleasant odor or untidy anything. The downstairs public restroom was always immaculate. Our room, though small had all the amenities we needed,... More 

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Thank Idaly R
1 review
5 of 5 stars Reviewed December 6, 2014

Staff were kind and the location is useful to go to texas medical center through using good shuttle service. The quality of housekeeping is also good and the hotel charge is reasonable, not so expensive. There are kitchen and refrigerator, good to stay even for a long time.

Helpful?
Thank Yu F
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 12, 2014

Very reasonable experience for a two-start hotel. I don't think my room was updated very recently, but it was clean and everything worked well. I got the cheapest size of room, and it was still reasonably sized with kitchenette, sofa, small desk, etc. Very easy drive to University of Houston and Medical Center. I didn't try the hotel-provided shuttle, but... More 

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Thank AccuTread
1 review
4 of 5 stars Reviewed November 10, 2014

Good hotel really close to the medical center. Has a shuttle that would drop you off and pick you up from the med center. The driver Ed is really nice and helpful. There's a decent fitness room and breakfast in the morning.

Helpful?
Thank Tolu A
Austin, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 7, 2014

staff could work on customer service skills and professionalism. while waiting to check in the front desk staff did not acknowledge (not greeting: "good afternoon, how are you..." )anyone waiting for assistance as they joked amongst each other. felt like I was interrupting. They barely made eye contact and seemed to be bothered with our presence or overwhelmed. Check out... More 

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Thank Jackie B
Bensalem, Pennsylvania
Level Contributor
235 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed October 28, 2014

We were driving through Texas and wanted to spend a night in Houston without spending a fortune on a room. Mainstay Suites fulfilled that wish. I was fearful that I would be disappointed with the room. However, I was pleasantly surprised by the property. The staff were great. The room was clean. The breakfast was fine. This is convenient to... More 

Helpful?
1 Thank John Z
Fort Worth TX
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 19, 2014

My father in law is in the hospital for medical treatments nearby, and we are so happy that we were able to find this great place nearby for my mother in law's extended stay. This has been her home away from home in her cute little suite with a kitchenette. The staff treat her like family and the daily breakfast... More 

Helpful?
2 Thank bonnieblan
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trl, Houston, TX 77054-2215
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $74 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#25 Best Value Hotel in Houston
#71 Business Hotel in Houston
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