My wife and I loved staying here. The location is excellent as there are a lot of food options in The Heights plus access to lots of sidewalks and walking areas. Even if you're not doing anything in The Heights, it's conveniently near most things in Houston. We also enjoyed bot the large front porch and covered back area. Great for relaxing in the evening with a snack, book, or just for conversation.
We stayed in the Luxury Suite which is really more like a 1 BR apt with a kitchen and full size refrigerator etc. Lovely Place. We would highly recommend it. It is also in a great neighborhood convenient to grocery store and restaurants if you have an extended stay,
My wife had a wonderful stay at Sara's Inn. The home was beautiful with adequate parking and a spacious room. TV worked great, breakfast was delightful. Also loved the 24 hour access to coffee, tea and bottled water. Located in a very safe and family friendly neighborhood yet close to major freeway access. Definitely recommend for a nice getaway.
I want to express how terribly disappointed I am in the service we received during our big day. Firstly, Jessica was incredibly rude. She was snappy to anyone who approached her. For example: when I asked her which rooms were available so that we can assign them. She answered: “You don’t know that? You’re supposed to assign them.” Then, I reminded her each room had a different name and style, and we didn’t know which were available, and we offered the Queen Anne room and found it to be a storage room. Jessica said, “Ugh! I don’t know let me call Alex. Alex was supposed to do this.” When I asked for cake plates, Jessica said all supplies are in the kitchen and instructed me to look in there. So, I had to dig around in there. I spoke with Jessica, and she informed me her frustration was in part due to being charged with an event she did not coordinate and had no idea what was going on, and everyone is asking her questions she couldn’t answer. She dismissed my guests when they engaged her. I was under the impression that Sara’s Inn was in charge of the set-up and tear down of all chairs and tables. However, the ceremony room was not set up at 5:00 PM, so the bridal party had to set up the white folding chairs. We were told that Sara’s Inn would set up the ceremony room. The lounge chairs were still in place. My stepdad had to ask for the folding chairs, so I am not sure the staff present was aware a wedding was occurring on that day. My bridal party and a few guests were stressed out and sweating, trying to shuffle to get chairs set-up and in place. The transition of the ceremony room to high top tables/sitting lounge also happened quite slowly, and there was no seating provided in the area as discussed. High tables and seats were to replace the ceremony folding chairs, this happened gradually, and by the time it was completed, it was almost time to end. In the reception area, we were missing an entire table and chairs set-up. There was no lemonade, water, and iced tea station as we discussed leaving the breakfast beverage station set up when we came in for rehearsal, and you stated that would work. The rooms proved challenging to assign without the names of the rooms we were to assign. We knew the Empress room and Le Petite Paris were not available; however, we gave out the Queen Anne room to discover that one unavailable as well. The toilet in the Grand Lux room needed service. The chef did not clear the plates when guests finished eating even though we were told: “Our chef will replenish the Brussel sprouts and rice on the buffet area, as needed. We will have the beverages (lemonade, iced tea, and water) set-up at a station for guests to help themselves to and will refill the dispensers, as needed. She will also clear plates when your guests are finished eating.” So, I had to clear the tables of plates. I am sure I am leaving something out. I was quite overwhelmed with completing tasks left undone by your staff and underwhelmed by the service received.…
Jihye & John Deveau, Thank you for your accomodations at Sara's while I was at my friend's son's wedding last weekend. You guys have a great property. Everything is first class. I really enjoyed my stay. Thank you again for the fabulous accommodations. Jeff Evans