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BEST WESTERN PLUS Westchase Mini-Suites

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#97 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Westchase Mini-Suites
BEST WESTERN PLUS Westchase Mini-Suites
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445 Reviews from our TripAdvisor Community

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Showing 427: English reviews
South Padre Island, United States
Reviewed November 23, 2013

The room was over crowded and the hotel looked run down. The hot tub didn't work. The breakfast was OK. The location was great since it's right off the highway. The hotel looked run down and needs to be remodeled. The room was clean but it didn't have much room. It also looked pretty old.

Review collected in partnership with Best Western
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Helpful?
Thank Emma M
HOUSTON
Reviewed November 17, 2013 via mobile

This is absolutely the best Best Western I have ever stayed at. First the hotel inside was clean, smelled great and the room was amazing. Coffee was hot, very very good and fresh at 8 that evening. The staff was superb and very helpful, friendly and cheerful. The breakfast was good, hot and plentiful. I was leaving early and the...

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Thank DENNIS S
Mesquite, Texas
Reviewed November 16, 2013

I already posted my review before you asked me what hotel I stayed at bes twestern mini suite south sam Houston toll way . I fell down the side stairs and hurt myself and made a report about it and mrs anna went beond the call of duity she checked on me thou at the night and the very next...

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Thank annah597
Langley, Bc
Reviewed November 8, 2013

A good hotel; easy to find, although the traffic was awful when we were there. My only complaint is that the safety latch on our door was hanging by loose screws - obviously someone had kicked in the door, damaging it, and the repair was not properly made. Breakfast was good - lots of room, and they even had sausages!

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Thank David T
A TripAdvisor Member
2 reviews
Reviewed October 31, 2013

Best of comfort you can ever have . Check it out . beautiful environment , nice swim pool , breakfast super. visit any of best western hotel to experience it. Best staff , nice people . just come visit

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Thank A TripAdvisor Member
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Mr., Thank you for your endorsement . We are pleased that you enjoyed your visit. Thanks again! Boris Manriquez

Woodridge, Illinois
Reviewed October 29, 2013

Hotel is located next to toll way, easy to find. Had room 125 near pool. Beds were comfortable and room had fridge and microwave. Internet worked fine. Where I thought hotel shined was their staff. Front desk attendant Denise was extremely helpful with her directions to my business meeting nearby. Hotel was very clean and breakfast was great. IHOP across...

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Thank BaTraveler007
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

BaTraveler007, Thank you for sharing your experience. Denise is a gem to us and we appreciate you taking notice of her. We will be right here if you return to Houston. Thanks, Boris Manriquez

Austin, Texas
Reviewed October 15, 2013

Centrally located with easy access to highways, attractions and restaurants. We stayed at this hotel because it was close to where friends lived and was pleasantly surprised. It's right off the Sam Houston Hwy (Toll). The SOHO Galleria is only 5 miles away and lots of restaurants close by. The 'Tokyo One' restaurant is located next to the hotel and...

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Thank Roel S
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Roel S, Thank you for taking the time to sharing your experience. We have a smoke free facility, so guests are asked to smoke outside in the designated areas. Unfortunately some people do not comply. We apologize for the disturbance to you. We truly appreciate you sharing this with us because your feedback helps us tweak our policies to make...

Phoenix, Oregon
Reviewed October 1, 2013

The bad: No elevator, carry your luggage upstairs. Seriously? Internet username and password changes every month, so if you bring phone/tablet/ laptop at the end of the month you must enter a 12 character username and password 6 times. Air conditioner is loud enough that you can't hear videos playback on YouTube with a laptop speaker. Turned on heater on...

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Thank SunSunSunHereWeCome
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Sun Sun Sun Here, Thank you for your review, we always appreciate feedback from our guest. We have some great upgrades coming to the property. Yes, the password does change monthly for security purposes. When you find something in your room that is broken or disturbing to you, please let us know so that we can immediately fix the problem...

San Antonio, Texas
Reviewed September 21, 2013

Unfortunately, my experience did not resemble those of others on this site.. Although I had a guaranteed reservation, I arrived at 9pm to wait 20 minutes before being greeted by a young lady who advised they were overbooked. She called a couple other hotels who were also full.. She then called someone (apparently her manager) and then said she might...

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Thank TahoegpSA
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

TahoegpSA Thank you for your review. We appreciate you taking time to share your experience. On the day of your arrival our system froze and we ended up with a very rare mix-up in housekeeping. Yes, the room was available, however in the system it was showing unavailable. Our staff worked diligently to get you to your room as soon...

Houston, United States
Reviewed September 15, 2013

Very Clean, nicely appointed, Hotel, although 2 stories did not have a elevator, so large bags needed to be manually carried up wide stairs, Staff was extremely friendly and helpful. No restaurant in hotel, but (2) restaurants [IHOP is one] within 30 yards and many others nearby on hustling Westhiemer... Front sign is small and since hotel sits behing the...

Review collected in partnership with Best Western
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Helpful?
Thank Douglas B
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Douglas B, Thank you for taking the time to share your experience. We have some amazing upgrades starting soon to eradicate the fight with the stairs. Once the upgrades are completed our guests will be able to choose how they get to the second floor, very exciting stuff;-) If ever in Houston again, please know that we will be here...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $86 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#17 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#34 Best Value Hotel in Houston
#35 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Westchase Mini-Suites staff and other travelers.
1 question
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5 months ago

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Questions? Get answers from BEST WESTERN PLUS Westchase Mini-Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose room at end of the hall for less traffic noise.”
 of 5 bubbles JoshlynF, Feb 1, 2017 | Read review
“if you want an upper floor room, be prepared to carry up luggage (no elevator)”
 of 5 bubbles maychang, Jan 6, 2017 | Read review
“If possible stay on first floor, no elevator.”
 of 5 bubbles tishcitric, Oct 27, 2016 | Read review
“This is a two-story hotel. Choose the upstairs floor as downstairs you can hear footsteps.”
 of 5 bubbles kcrane888, May 3, 2016 | Read review
“Room on first floor is better since there's no elevator”
 of 5 bubbles fernandomL1582SM, Oct 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question