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BEST WESTERN PLUS Westchase Mini-Suites

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#84 of 499 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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BEST WESTERN PLUS Westchase Mini-Suites
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427 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Houston, United States
1 review
Reviewed 5 days ago NEW

Room smelled moldy, there were several water stains, couch was very uncomfortable. Curtains were stained. I was actually scared to look under the covers. Would not recommend nor stay at this location in the future.

Review collected in partnership with Best Western

Helpful?
Thank adriandL5233GJ
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have already had our maintenance team check out your room, I had... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW via mobile

This hotel is reasonably priced, clean, and comfortable. The staff wasn't the friendliest but they were pleasant. We got to check in a little early but we went straight to the showers and the bathrooms were really small but the towels were clean and the water was hot. It was weird that the rooms are all hard floors but it... More 

Helpful?
Thank Assata M
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your feedback and we hope to see you again soon. More 

Victoria, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

This branch of Best Western is a bit off the beaten path, but it's well worth the lower cost! Always had a spotless room, great breakfast (and coffee!), and comfortable bed. Will definitely be staying there again in the future!

Review collected in partnership with Best Western

Helpful?
Thank Linda M
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your feedback, I am glad you were able to enjoy our breakfast. Hope to see you again in the near furture. More 

Edmonds, Washington
Level Contributor
6 reviews
Reviewed October 28, 2016

We had a very pleasant three night stay at the Westchase Mini-Suites. Our room was spacious and comfortable, as well as clean. We had quick responses to anything we requested. One night when there was no space in the lot, the night manager moved their car next door so we could park in the lot. The breakfast options were beyond... More 

Review collected in partnership with Best Western

Helpful?
Thank CathyinEdmondsWA
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your feeback, it was a pleasure meeting you during your stay. Hope to see you again in the near future. More 

Decatur
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 27, 2016

We enjoyed our four days stay at this Best Western. The room was clean and quiet. Moreover, all the motel staff, especially the lady at the front desk, was friendly and helpful. The breakfast area was always clean and the breakfast food was better than what you find at many motels in this price range. We will stay here the... More 

Helpful?
Thank tishcitric
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for taking the time to provide us with such a nice review. I will be sharing with our employee and hope to see you again in the near future. More 

San Antonio, Texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 22, 2016

For the price of $56 per night via priceline.com, it was adequate. The room was standard. The breakfast food items were standard: scarmbled eggs, sausage,look warm, cereal, fruit, yogurt, juices, coffee ans bread. The fitness center was also basic: 2 treadmills, an elliptical trainer, and weight set. There was an outdoor pool. The staff was courteous. The room was clean.... More 

Helpful?
1 Thank momsbenefit
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for providing us with your feedback, sorry you felt like nothing was above and beyond or extraordinary. I hope you come visit us in the near future so we can make your stay better. Best Regards. More 

sf, United States
2 reviews
Reviewed August 29, 2016

had 2 queen beds , sofa bed, desk and chair, cable television, microwave and refrigerator. excellent breakfast, wifi, coffee and tea and water available 24 hours. fitness center, pool and hot tub, plenty of parking.

Review collected in partnership with Best Western

Helpful?
Thank Gordon T
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for taking the time and providing us with your feedback. We appreciate you choosing us for your most recent stay and are looking forward to having you again as our guest. More 

san antonio,tx, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2016

Both my wife and I travel to Houston several times a year and the BW Plus Westchase is so convenient to the Houston area attractions, shopping, recreation, and entertainment. As with all BW Hotels, it is very clean, attractive, with great amenities and the staff whom are always available and anticipating your needs.

Review collected in partnership with Best Western

Helpful?
Thank James J
bwwgm, Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2016

We stay here based on the good review from Tripadvisor. In the past we found the reviews very helpful. Not this time though. Our room was very damp and musty. We also found that one bed had old sheets on it. There were hairs on the sheets. I complained both in the evening and in the morning to the front... More 

Helpful?
1 Thank buypc01
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for completing the review on Trip Advisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

JACKSONVILLE, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2016

Many Best Western hotels are small businesses which resemble a boutique hotel in how they treat their guests and care for their property. This is one of those. They have very comfortable beds and a great hot breakfast.

Review collected in partnership with Best Western

Helpful?
1 Thank Rosalind B
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $77 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#16 Best Value Hotel in Houston
#17 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#35 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Westchase Mini-Suites staff and other travelers.
1 question
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1 month ago

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Questions? Get answers from BEST WESTERN PLUS Westchase Mini-Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If possible stay on first floor, no elevator.”
 of 5 bubbles tishcitric, Oct 27, 2016 | Read review
“This is a two-story hotel. Choose the upstairs floor as downstairs you can hear footsteps.”
 of 5 bubbles kcrane888, May 3, 2016 | Read review
“Room on first floor is better since there's no elevator”
 of 5 bubbles fernandomL1582SM, Oct 22, 2015 | Read review
“Ask for a ground level room if you have a lot of luggage, no elevators!”
 of 5 bubbles Trot2trot, Oct 20, 2015 | Read review
“Don't choose a room at this hotel until they completely remodel and refurnish it.”
 of 5 bubbles lacydaisy, Jul 28, 2015 | Read review
5 of 5
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