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BEST WESTERN PLUS Westchase Mini-Suites

#32 of 481 Hotels in Houston
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2950 West Sam Houston Parkway South, Houston, TX 77042
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BEST WESTERN PLUS Westchase Mini-Suites
BEST WESTERN PLUS Westchase Mini-Suites
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393 Reviews from our TripAdvisor Community

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San Jose, Costa Rica
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed with my family (four adults,one teen) in January 2016. It's located in a great area, safe, near restaurants and stores and at only a ten to fifteen minutes drive to Houston depending on traffic. The staff was great; Anna and Daniel at the front desk were incredibly courteous, they were always ready to help us in whatever we... More 

Helpful?
Thank kalalu18
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

We so appreciate your comments and am happy to hear that you enjoyed your stay. Anna and Daniel are true superstars with all of our guests and they will be excited to know they their service was recognized. Glad you enjoyed our breakfast and evening reception. We work very hard to get your day started on the right foot with... More 

Victoria, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at a lot of Best Westerns. In fact, it's the hotel of choice. Of all the BWs in Houston, I've discovered this little gem tucked away in the center of the city. It takes a bit more effort to get to it, but it's close to many of the amenities I need and use when I'm in town.... More 

Review collected in partnership with Best Western

Helpful?
Thank Linda M
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Wow, we are so happy to hear we are your favorite Best Western in Houston. That makes all of our staff know their work is appreciated. Yes our location is ideal for anything you need to do in Houston and lots of great restaurants so close by. Hope to see you back very soon. More 

Grants Pass, Oregon
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are traveling across the US from the west and of all the hotels this is the best. The room was awesome with an area for sitting on a couch with a fold out bed and a desk area separate from the 2 queen size beds. It had a fridge and microwave and shower was adequate. The room was very... More 

Helpful?
Thank CanIseeitall
Atlanta, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel numerous times and the experience is always the same, excellent! The reception staff is kind, friendly and greets me by name, the room is always clean and properly stocked and when I needed shirts dry cleaned, they had them sent out then delivered back to my room. Great staff!

Review collected in partnership with Best Western

Helpful?
Thank Joe S
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for your business and it makes us happy to welcome back our frequent guests. Our staff works so hard to please all of our guests and when it is rewarded by a return stay, it really makes it worthwhile. Thanks again and we hope to see you many times in the near future. More 

Perth, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Pleasant stay in Houston. A fair way out of downtown but was still in a good location. We had two rooms we were supposed to have one room as a king this did not happen. Pull out beds were not made up. Rooms were very clean and comfortable. Staff were attentive. Breakfast was included. There was plenty to eat and... More 

Helpful?
Thank Kent F
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

We appreciate your kind words about your stay with us. I am sorry about the bedding type problem, thank you for bringing that to my attention. I also am happy to hear that our staff met your needs and you enjoyed our full hot breakfast. My staff and I will look forward to when you return. More 

Las Cruces, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

I did not plan to stay at this location, but my car was broken into and the windows busted. It was late at night and a holiday weekend during winter. I had to camp out for the night. I was lucky to find this place where the service was outstanding and the room was an excellent quality. Even the free... More 

Review collected in partnership with Best Western

Helpful?
Thank Ernesto S
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for taking to time to share your kind words. I am happy to hear that we could be a little bright spot in the troubles you had with your car. Glad you enjoyed our full breakfast and I hope you will be back to see us again soon without any "car troubles" this time. More 

Vancouver, WA, United States
1 review
4 of 5 stars Reviewed December 29, 2015

We were given recommendations for restaurants by the staff. Each time we came and went one of the staff members spoke to us and seemed to remember us. The breakfast was very good and offered many options to please different tastes. We would definitely stay here again if we were in the area..

Review collected in partnership with Best Western

Helpful?
Thank David R
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Great to hear that you enjoyed our staff during your stay. I am so lucky to have all of my staff who have dedicated themselves to making sure every guest's stay is the best it can be. Thanks for your comments on our breakfast as well. Another one of our guest favorites. Hope to see you again really soon. More 

Chesterville, Maryland, United States
2 reviews
5 of 5 stars Reviewed December 28, 2015

Great staff always friendly and competent, amenities like happy hour, very clean big rooms with free internet, fantastic breakfast. Great value, just love the little happy hour. Great location right next to restaurants.

Review collected in partnership with Best Western

Helpful?
Thank Dale K
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

So happy to know you enjoyed your stay with us. Our happy hour is another favorite of our guest's and does add a little something extra. Thanks for your kind words on our staff. I will let them know how much you appreciated them. Please come back and visit again soon. More 

Tyler, Texas
1 review
5 of 5 stars Reviewed December 20, 2015

I must give this hotel an excellent review for a number of reasons. First, the rooms are nicely furnished, very clean, and comfortable. Second, the hotel staff is friendly, courteous, and does everything to make your stay as pleasant as possible. Third, the hot breakfast served is very good. At the front desk the lady named Anna is exceptional in... More 

Helpful?
Thank Jeanamo
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

We love to receive another outstanding review. So glad you enjoyed our hotel and staff. Anna is one our true "gem's" and we are blessed that she share's her artistic talent as well as her great personality with us all. We look forward to your return visit. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed December 12, 2015

Even though my time was short lived at the suites it was comfortable and very close to all the needed place for anything that was needed. I was surprised by excellent Customer Server by Anna at the front desk who was very helpful with any question had making sure everything i needed was taken and yes i would stay there... More 

Helpful?
Thank RBrowningII
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for sharing your comments about our hotel and especially the kind words about Anna. She was so excited to know that you enjoyed her service-it really meant a lot to her. Looking forward to your return visit. More 

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