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Friendly staff, clean room, good food. I enjoyed my visit with family here. This is a great price for the Houston area. The hotel was completely full due to a soccer tournament, but the staff did a great job taking care of guests.
My wife and I were at the hotel for 6 nights in the moblilty accessible suite. On longer stays, we try to find a suite, or other larger room, as the wheelchair takes up lots of space. The suite has a large counter top with a roll under sink, which we used to wash my wife's hair. The TV is in the middle of the room and swivels towards the bed and couch. The room had a king size bed with a mattress at the same height of the wheelchair. I had the opportunity to get together with some friends on several of the days, and had no worries about leaving my wife at the hotel. while she is fairly self sufficient and independent, she has no problem asking for help. The list of staff is too long for this review, but I must give a shout out to Druel from the front desk and Pedro.from engineering, From when we checked in to making a late night time delivery of a piece of equipment to our room, Druel was there for us. Pedro temporarily relocated the thermostat so it was in reach for my wife and removed the valance under the vanity and kitchen sink, Just a couple inches made all the difference. The hotel had the standard breakfast choices every morning. The laundry is located on the first floor, on the east side of the building and takes quarters.…
We used this establishment for a stay after a cruise out of Galveston, before flying out the next morning from George Bush Airport. Unfortunately, the airport shuttle didn't operate early enough to meet our needs, but it was still just a short Lyft to the airport. We found the location convenient, and the room was great.
Excellent from shuttle pickup, ease of check in, room cleanliness and comfort. Manager Arturo and team top notch. Have stayed at many Hampton Inns but this was the best. Bed very comfortable, room was very quiet.
The hotel was average. The girl at the front desk was great. I was disappointed in house keeping. I tried to speak to 2 different housekeepers and neither one spoke enough English to do their jobs effectively. The 1st morning I didn't need my room cleaned so I asked her for towels and soap. She did not understand. The 2nd morning a different house keeper tried to come in to the room, twice, because she didn't speak enough English to understand when we told her that we had a late checkout. While I appreciate hiring immigrants, (My wife was from DR) We feel they should know enough English to do their jobs. May I suggest that part of new hire training include basic job related English?