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Courtyard Houston by The Galleria

Traveler (57)
Room & Suite (34)
Videos (1)
Certificate of Excellence

About

#50 of 549 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The The Courtyard Houston Galleria hotel offers stylish rooms and is a top choice among Houston Galleria hotels. We are just one block from the Galleria Mall and 2.9 miles from Memorial Park and the Houston Arboretum. Our rooms feature plush Marriott bedding, free WiFi and flat-screen TVs with premium cable and free HBO. Our King Rooms offer pullout sofas and our Suites include microwaves and mini-fridges. Our lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the on-site Bistro offering fresh, cooked to order breakfast and dinner options and your favorite Starbucks beverages. Our hotel is a great choice for meetings with our flexible event space accommodating up to 90 guests, custom catering options and A/V technology. Our outstanding service and amenities truly set us apart from other Houston Galleria hotels. Book today at Courtyard Houston Galleria and enjoy over-the-top Texas-style hospitality.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Paid internet
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:2K Every day at Courtyard
Hotel deals

Location

Full view
93Great for walkers
Grade: 93 out of 100
51Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
506Reviews
5Q+A
74Room tips
Traveler rating
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Popular mentions
I stay at a Marriott property around 100 nights per year. Usually, I do not review Courtyards because they are often so similar. The Courtyard by the Galleria in Houston is clean, well kept and in a great location. However, I feel compelled to write a review because the front desk staff members were so nice and helpful. Additionally, I started chatting with one staff member and 10 minutes later learned that he was the GM. I appreciated that he took the time to talk with me (and did not feel compelled to tell me he was the GM). We had a nice chat about Titanium and Ambassador elite membership. I will be in Houston often over the next several months visiting someone who is ill. I will stay at this Courtyard because of the people it employs.
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Response from Guide814259, Manager at Courtyard Houston by The Galleria
Responded Jun 7, 2019
Thank you so much for your review! We are so glad you enjoyed your stay here, and that we stood out among the rest for you. We appreciate that you actually took the time to review our hotel, and especially pleased our GM made a lasting impression with you. We cannot wait to see you again, and hope you stay with us on your next trip to Houston.
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I have been staying at this hotel for the last four months on my business trips to Houston. The manager Kris is a super guy, love his friendly approach and accommodating attitude. I was at the Marriott Galleria prior to that, left because of some of the snooty staff. Morgan and Christina at the front desk are awesome. It's well located close to the Galleria. I only wish they had a bigger fitness center.
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Response from Guide814259, Manager at Courtyard Houston by The Galleria
Responded May 21, 2019
Thank you so much for your review! We are so glad to hear you enjoyed your stay and that our staff left such a good impression! We love the feedback, and we hope to see you again soon.
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Enjoyed this hotel a lot. Very comfortable, spacious rooms, clean, up to date, nice personnel. Highly recommend this hotel. I was able to get two rooms at an incredible rate via the Marriott app. Very close to so many things, can walk to the mall.
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Response from Guide814259, Manager at Courtyard Houston by The Galleria
Responded Apr 2, 2019
Thank you so much for your feedback and we hope you stay with us again soon!
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Beware! Don't stay at this hotel unless you don't mind having your personal items stolen from your room. After reporting the issue, management never contacted me to resolve the matter after I checked out. I had to call the hotel twice and was told they've been having problems with this. Offered to comp my parking expense and 10k rewards points. No thank you!
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Response from Guide814259, Manager at Courtyard Houston by The Galleria
Responded Mar 26, 2019
Good Afternoon Mr. Sellars, Thank you for taking the time to express your feedback about the unfortunate events that took place during your stay. We understand your belongings went missing, and we have done a thorough investigation into this matter. I have made attempts, and unfortunately could not connect with you. I am available to contact on my office line listed below, and I look forward to hearing from you, so I may perhaps fully understand the nature of what took place during your visit to Houston. It is imperative that we resolve all customer complaints, and I am completely invested into this matter, and would like to update you on my findings. If you have any questions, please do not hesitate to contact me at your convenience. Thank you and have a great day.! Kris Sinishtaj Assistant General Manager
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Having stayed at over 100 different Courtyards this one is average at best. The hotel is kind of cramped. From the parking garage where the parking spaces are so close you can barely get out if your car to the hallways it’s cramped. Upon arrival I was enthusiastically told I had been upgraded, but upon arriving at my room I couldn’t figure out what the upgrades were. It was your basic Courtyard room. Nothing about it was upgraded. Their website site says the property was recently renovated? Where and how? Seemed kind of dated to me. The TV system seems about 10 years old. 720 resolution? Very hard to find with a not very well marked entrance. 3 people in our party said they missed the entrance. Would we stay here again? The 8 of us in our group all said “no”. Management - no need to respond to this post. Not much you could say to change our minds.
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Response from Guide814259, Manager at Courtyard Houston by The Galleria
Responded Mar 6, 2019
Thank you for taking the time to share your recent experience with us. We are very sorry that you and your colleagues did not enjoy your stay. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.
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PRICE RANGE
$105 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott houston by the galleria hotel houston, courtyard houston galleria, houston marriott, houston courtyard
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
184
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