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Hotel ZaZa Houston

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#7 of 492 Hotels in Houston
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Hotel ZaZa Houston
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1,483 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
Charlottesville, Virginia
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Hello, So this stay is everything you would expect out of a luxury hotel. The rooms were a little small but they were still very nice. The employees that worked in valet, housekeeping, room service, concierge desk and at the hotel shuttle service were exceptional! There was one young man at the front desk that checked me out that was... More 

Helpful?
Thank stefanieo855
Atlanta, GA
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for three nights. Chose this hotel primarily for its location in the Museum District. It’s across the street from the Museum of Fine Arts and within walking distance to several others, and adjacent to Hermann Park. Took the hotel’s courtesy car to several other sites that are just a little too far to walk to in Houston’s humidity.... More 

Helpful?
Thank AlwaysOnLocation
Houston, Texas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We attended a party in the main ballroom here last night. It's a very beautiful hotel with quirky art and the most gorgeous chandeliers! The servers were very attentive and the food was delicious. I liked that the rooms allowed for a quieter area so that we could talk, but still enjoy the live entertainment.

Helpful?
Thank VCB_11
New York City, New York
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The ZaZa came recommended from colleagues but given the choice I wouldn't stay here again. My room was just ok - the large size and private balcony could not overshadow the fact that it could use a good scrubbing and the door didn't properly close. The quirky decorations make the whole place feel 10-15 years out of date, but maybe... More 

Helpful?
Thank MIchaelP88888888
Plano, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a special request for a certain type of room and a fine young lady in reservations (KC) was able to make everything work out. I travel all around the globe, each and every week, this property remains one of my favorite. Normally I am a Starwood loyalists but when I go to Houston its Hotel Za Za only.

Helpful?
Thank Doug E
ZaZaHouston, Manager at Hotel ZaZa Houston, responded to this review

Doug, Thank you for being a loyal ZaZa guest. We always love to get feedback from our guest. ZaZa definitely offers one of the best experiences in town, which I am glad you get to experience when you're in Houston. We look forward to having you back! We love ya! More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel ZaZa has now become a go-to when I am looking at venues for a business meeting. This property is unique and has an artsy eclectic feel that leaves a memorable impression for anyone that stays - I have received several comments from my clients about how refreshing it is from the traditional business hotels. Being a boutique hotel,... More 

Helpful?
Thank BusinessSox
Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I booked a room for a girls weekend / birthday celebration in Dallas. ZaZa contacted me and said they were upgrading us to a suite at no additional charge. The room was FABULOUS (Crouching Tiger Suite). Pool was cozy and fun. We went out for dinner and when we returned the hotel delivered a birthday cake and chocolates! I felt... More 

Helpful?
Thank rebeccakopplin
1 review
5 of 5 stars Reviewed 1 week ago

I am a cancer patient of MD Anderson Cancer Center. The hotel was just as I expected, beautiful room, with a lovely view from my balcony. Their shuttle service was outstanding, and were always prompt getting me to MD Anderson and picking me up. I will be making this trip to Houston every 3 weeks and stay there again. Thank... More 

Helpful?
Thank Mike M
England
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A difficult hotel to review as we had stayed in 4 different chains in Texas before arriving at Zara. The reception and valet staff are superb, friendly attentive and welcoming. We arrived mid afternoon and check in was smooth and easy. The room on the third floor was clean, tidy and functional, no coffee making supplies and no idea if... More 

Helpful?
Thank Ankhmf
ZaZaHouston, Manager at Hotel ZaZa Houston, responded to this review

Hello, Thank you for the detailed note regarding your time at Hotel ZaZa. I am personally addressing the experience you had with my team. If you have a moment, I would like to speak with you directly and apologize for the unpleasant experience. Please contact me directly at your earliest convenience. Best, Ian Bush, General Manager ibush@hotelzaza.com More 

Dallas, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was really nice, the staff was very friendly and helpful, the room service food was good and came promptly when ordered, everything seemed clean and I was upgraded upon check-in, which is always a plus! It is not in the safest location in the city though. When you look out the windows, everything seems quite nice, but it... More 

Helpful?
Thank llorenztibbs
ZaZaHouston, Owner at Hotel ZaZa Houston, responded to this review

Ms. llorenztibbs, I really appreciate your business as well as your comments regarding our product and service. Very much so! Thank you! The "questionable location" assessment within your post...would like to give the collective audience a bit more texture to our neighborhood as location is typically rated as our greatest attribute. The hotel is in the heart of one of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Monarch Restaurant & Lounge
Monarch Restaurant & Lounge
Cuisines: American, Bar, Seafood
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more   less 

Additional Information about Hotel ZaZa Houston

Address: 5701 Main St, Houston, TX 77005-1824
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $236 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Houston
#3 Romantic Hotel in Houston
#3 Family Hotel in Houston
#4 Luxury Hotel in Houston
#7 Business Hotel in Houston
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