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Hampton Inn & Suites Houston-Bush Intercontinental Airport

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Hampton Inn & Suites Houston-Bush Intercontinental Airport
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493 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Houston-Bush Intercontinental Airport
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Showing 472: English reviews
Spring Branch, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, I was very pleased with this hotel. Disappointed to find no refrigerator or microwave. And also has an outdoor pool. The hotel itself was very nice. Breakfast was good. The staff was excellent.

Review collected in partnership with Hampton

Helpful?
Thank stephaniet916
Windsor, United States
1 review
5 of 5 stars Reviewed July 18, 2016

We were extremely satisfied with this hotel and strongly recommend. We checked online ratings, pricing and amenities before booking a 2-night stay. When we booked the hotel, we expected a pretty standard room for the price. We received the best rate for hotels near the airport and the VERY BEST service and facility one could experience. The 2 rooms we... More 

Review collected in partnership with Hampton

Helpful?
Thank Linda N
Columbus, Georgia
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Stayed here the night before a flight out of IAH. Picked it based on being a mile from the airport and because I love Hampton's serta mattresses- I try and only stay in Hamptons or Hilton family hotels for that reason. The staff was very polite and friendly, despite being very busy. The rooms were clean and comfortable and to... More 

Helpful?
1 Thank Kacey75
Austin, Texas
1 review
1 of 5 stars Reviewed July 15, 2016

This hotel is right under the departure of one of the runways at IAH. Planes typically don't bother me but it was pretty loud depending on size of aircraft. I was staying 3 nights for work and after first night, my keys didn't work because they checked me out. I had to show them my confirmation that I was there... More 

Review collected in partnership with Hampton

Helpful?
Thank 435hayleeg
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We are truly sorry we did not meet your expectations, because we are very close to the airport the airplane noise can be a bit overbearing. I have addressed your concerns about that as well as the other issues you have experience during... More 

Montgomery, Alabama
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 15, 2016

The staff went out of their way for me. I have to say they were very nice and responsive. My rented room for my event was a little dirty on arrival. I'm rethinking hampton's for business meetings because this is the second location that was a little dingy for my event.

Review collected in partnership with Hampton

Helpful?
Thank jmac33
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for choosing the Hampton Inn and Suites Bush Intercontinental Airport. We are happy to see you enjoyed your stay and I really appreciate your business, I have addressed your concerns with my team. We will take the necessary steps to ensure this does not happen again. Hopefully you'll be back soon we would love to have you again.... More 

1 review
5 of 5 stars Reviewed July 13, 2016

This hotel fit our needs at the last minute. Three sisters had to get to the airport at three different times with one rental car. We were able to find a room in this hotel at the last minute, use my AAA card for a good discount, and get shuttle service to the airport for 2 of us. The pool... More 

Review collected in partnership with Hampton

Helpful?
Thank RobinSuwijn
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for choosing the Hampton Inn and Suites Bush Intercontinental Airport. We are happy to see you enjoyed your stay and we really appreciate your business. Here at the Hampton Inn we try to make you traveling experience as stress free as possible, and I am happy to see you've experienced that first hand. whenever your in Houston again... More 

San Jose, California
1 review
3 of 5 stars Reviewed July 13, 2016

The front desk carefully try to blame the guest for room issues instead of taking ownership which is cover in the Hamptons Satisfaction training material all Hampton employees must complete. Don't rely on the HHonors app to give accurate information.

Review collected in partnership with Hampton

Helpful?
Thank anonymousreviewe2016
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for your feed back following your recent stay with us, we really appreciate your business. I apologize for any inconveniences you have experienced while here and we will definitely re-visit some training with the staff going over how to take care of guest issues. We hope you consider staying with us again. Sincerely, Chimara Jones Assistant General Manager... More 

Corinth
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed July 11, 2016

Poor mattresses. Very limited breakfast. Staff was fine. Not an experience that was very pleasant. Changing the beds would be a great help and perhaps create a better experience. Hotel is close to the airport.

Review collected in partnership with Hampton

Helpful?
Thank barryb834
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for choosing the Hampton Inn and Suites Bush, we really appreciate your business. I want to apologize for your experience with your bed, we are expecting a renovation at the end of the year which will include new mattresses. We hope that you consider staying with us again. Sincerely, Chimara Jones Assistant General Manager Hampton Inn & Suites... More 

Corning, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

The hotel was very clean. Our room was large and comfortable. Front counter staff is just awesome. Devon went put of his way to make us feel welcomed. Joy's smile lights up the place. I am a little worried about the airport noise, but I guess that is to be expected given the close location to the airport.

Helpful?
Thank travelingNYScouple
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

We really appreciate your business, thank you so much for choosing to stay here. Our staff are what really keeps our hotel going and we are happy to see that you have experience that with Joy and Devon. We look forward to you staying with us again. Sincerely, Chimara Jones Assistant General Manager Hampton Inn & Suites Houston chimara.jones2@hilton.com 2814424600 More 

Livonia, Michigan
1 review
4 of 5 stars Reviewed July 4, 2016

The staff was helpful and friendly. We had a large group and spent a lot of time using the lobby as a gathering place with no issues. The pool was nice. Check in and out was easy. We would stay at this location again

Review collected in partnership with Hampton

Helpful?
Thank Pamela B
chimara j, Assistant General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you so much for taking the time out to share your experience about your recent stay. We are happy to see that you enjoyed your stay, and will be returning soon. When you do decide to book your next stay please give us a call here at the hotel so we can get you the best rate possible. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Relax in your spacious guest room or suite at Hampton Inn & Suites Houston-Bush Intercontinental Airport, a 98-room property located near three major freeways and one mile from the airport. Enjoy free airport pick-up and drop-off with our shuttle service operated Monday thru Friday 4 AM to 11 PM and Saturday thru Sunday 5 AM to 11 PM. Whether you’re here for business or enjoying a family vacation, you’ll get free internet access, free access to the pool and fitness room, and Hampton’s free hot breakfast with our signature waffles and delicious oatmeal. ... more   less 

Additional Information about Hampton Inn & Suites Houston-Bush Intercontinental Airport

Address: 15831 John F Kennedy Blvd, Houston, TX 77032-2317
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $94 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Houston-Bush Intercontinental Airport 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Houston-Bush Intercontinental Airport
Hampton Inn & Suites Houston-Bush Intercontinental Airport Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#52 Romantic Hotel in Houston
#97 Business Hotel in Houston
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