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Hotel Granduca Houston

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1080 Uptown Park Blvd, Houston, TX 77056-3202
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Traveler (201)
Room & Suite (189)
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About

#17 of 583 hotels in Houston
Location
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Travelers' Choice
A boutique hotel located in one of Houston’s most exclusive neighborhoods, Hotel Granduca Houston blends Italian sophistication with modern, personalized amenities, offering travelers a luxurious escape in one of the county’s most dynamic cities. Featuring 122 residential-style rooms and suites designed to evoke the grandeur of an Italian Palazzo, Hotel Granduca Houston boasts an award winning restaurant, Ristorante Cavour for upscale dining; Il Giardino for casual outdoor dining; an elegant ballroom, Salone Rialto; four state-of-the-art executive boardrooms; and an inviting Veranda and pool with adjacent fitness center. Hotel Granduca Houston and its sister property, Granduca Austin, are the only hotels in Texas to receive the Leading Hotels of the World distinction. Leading Hotels of the World is a private collection of independent, luxury hotels throughout the world. Hotel Granduca was conceived as part of Uptown Shopping Park, a European style outdoor shopping plaza, featuring fashionable shopping and restaurants, all adjacent to the hotel. For more a more comprehensive shopping, Hotel Granduca offers complimentary car services to the world acclaimed Houston Galleria and the new River Oaks Shopping Center in the hotel’s own Maserati. Designer boutiques and shops for men and women, fine-dining restaurants, cafes and entertainment and High-Fashion Luxury Shopping in Houston are all within minutes of Hotel Granduca.
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Room & Suite (189)189
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Minibar
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Room types
Non-smoking rooms
Suites
Family rooms
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HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
1,133Reviews13Q+A100Room tips
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Adventure667230 wrote a review Sep 2020
1 contribution
I am forced to write a review for the first time in my life because of the scam this hotel is operating under. This is NOT a five star hotel. Repeat, this is not a five star hotel even though it ranks itself as such. It is more on par with Staybridge Suites. We arrived evacuating from five days of hurricane Laura recovery after living for days without power and water. After this ordeal, we were looking forward to the rest, relaxation, and overall luxury experience offered by a five-star hotel, but unfortunately, we were completely led astray. All the major rating websites including Expedia, TripAdvisor, and American Express platinum travel assured us that it is a "luxury, boutique, 5-star hotel", but I am here to tell you that this is a lie. Upon arrival, we were met with an ill-lit building with a small motel-like sign, which made it hard to find. The valet area consists of a driveway which is better suited for a small house. The lobby is without exaggeration only about 40 x 20 feet. The decor is cheap and straight out of Kirkland's or TJ Maxx. For example, there were four medieval knights armors taken from a halloween store as the centerpiece of the lobby. Overall, the whole hotel is brown and yellow with dirty carpets, molded balconies, and small elevators. Our suite, if it can be called such, had similar tasteless decor complete with a dishwasher and stove--unheard of for a luxury hotel. There was not even a mini-bar or snacks in the room. We were told that the suite slept 3-4 people, but when we asked for a cot, they charged us an extra $35 for an extremely uncomfortable, lumpy twin mattress! Furthermore, we had called them earlier to let them know that we would be arriving at 9:30 pm. We were told that they were keenly expecting us. No one ever mentioned that no food or drinks would be available for the night and that all their services close at 8 o'clock in the name of COVID-19. A "five-star hotel" with nothing to offer to eat or drink to guests arriving late i.e only 9:30! So we stayed in the hotel that night and had to order Uber Eats instead. After we made a request to cancel our reservation and called AMEX travel, the best they could offer was to let us go the next morning after a specific request from an AMEX employee. We were not refunded for the night we stayed, even though we made it clear upon arrival that we were not interested in staying at the hotel. We paid a large sum of money under the guise that this is a five star hotel with the luxury accommodations that are associated with that ranking. Look closely at the pictures online and you'll know that this entire hotel is an artifice designed to take your money.
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Date of stay: September 2020
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Las Vegas, Nevada66 contributions42 helpful votes
Probably my favorite hotel in Houston! This is a hidden gem in Uptown Galleria of Houston and I'm very happy to have discovered it. The pool area is very cozy and the cabanas are free on first come, first served basis. They have a great selection of drinks and food. We ended up getting the meat platter and pizza. It filled us up quite nicely. The staff went beyond my expectations to accommodate us. We stayed in one of the larger suites with a full kitchen. They provided us with all the cooking pans and pots. They also went out of their way to find me some butter for my meal at a late hour. I'm very thankful for that because it was an important detail of my meal. My favorite part was how peaceful it was by the pool. You can definitely have a peaceful day here with all the other respectful people. Will be back!
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Date of stay: August 2020
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jkim1959 wrote a review Jun 2020
Montgomery, Texas5 contributions3 helpful votes
Stayed one night at the Hotel Granduca and expect I will not stay there again. While a relatively minor issue, because of how it was handled - see that the employees are not empowered to take care of the customers. Package I booked included vouchers for breakfast ($23 per person). When looking at my bill after checkout I noticed I only had one voucher. I asked the lady at front desk about it, she said I only showed one person on the booking so I only received one voucher. Had my wife with me so thought it would be an "easy" fix. She said she could not fix, so she went and got someone from the back that might be able to help. All I got from her was the same explanation - no offer to help. Left it with the lady at the front desk saying she would call me that day after discussing with a manager. Never heard anything back. Little shocking that they would treat a customer this way over a $23 credit that was part of the package.
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Date of stay: June 2020
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tony t wrote a review Feb 2020
Beaumont, Texas7 contributions
From the valet to checking out this is a wonderful hotel. The rooms are large, clean and up to date. Everyone was attentive, friendly and knowledgeable. The bar is terrific and Restaurant Cavour is outstanding. we had breakfast in the restaurant and found it excellent starting with the illy coffee.
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Date of stay: February 2020
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Room Tip: Some rooms face the gorgeous pool/courtyard. Some rooms have walk in showers.
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Response from MonicaHotelGranduca, Reservations Supervisor at Hotel Granduca Houston
Responded Feb 29, 2020
Dear 296tonyt, Thank you for sharing your extraordinary experience at Hotel Granduca Houston. We are pleased to hear that you enjoyed our hospitality and amenities, as well as your experience at Giorgio's Bar and Ristorante Cavour. We appreciate you staying with us and we look forward to welcoming you back soon. All my best, Monica Hotel Granduca Houston
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zeekr692019 wrote a review Feb 2020
Montgomery, Texas3 contributions
This wasn't our 1st stay at GranDuca and were extremely dissatisfied this time. Upon check-in, we were initially told we were upgraded to a suite. Though a suite, it was an accessible room on the first floor by the elevators and the noise from the lobby bar. Additionally, there was a very prominent low level noise which we can only describe as mimicking a cruise ship engine. We were not going to be able to sleep in this room. We asked the front desk agent to be moved and were told there was only a smoking room and a room with 2 twin beds (I've worked on/in hotels for over 20 years and can't believe there's a luxury hotel with twin beds) which wouldn't work for us, especially for the price we paid. We were later notified by a note under our door that a room with a king was available after a late check-out. This room was satisfactory though the pillows and linens were not that of an upscale hotel caliber so resulted in a poor nights sleep. We went to the bar to have a drink since we couldn't stand the noise in our room. We sat down and we thought the bus person was cleaning the table in front of us but after waiting more than 5 minutes was asked by the same person if we would like a drink. We both asked for dirty martinis but the bar didn't know how to make a proper dirty martini. I highly recommend higher quality olives juice, olives and Blue Cheese for your Martini's, they were frankly disgusting. My wife asked the bartender 3 times to modify her drink to her satisfaction without avail so we gave up and didn't finish our drinks. The bartenders and servers were not attentive either, conversing with a couple sitting at the bar. We felt like we were distracting them from their discussion. Our first experience at this property was several years ago and exceptional but this experience has scarred us. We'll choose to stay at a Westin or other boutique hotel in the future.
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Date of stay: February 2020Trip type: Traveled as a couple
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PRICE RANGE
$242 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
granduca hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
122
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Frequently Asked Questions about Hotel Granduca Houston
Which popular attractions are close to Hotel Granduca Houston?
Nearby attractions include Houston Arboretum & Nature Center (0.6 miles), Rooftop Cinema Club (0.6 miles), and St. Martin's Episcopal Church (0.6 miles).
What are some of the property amenities at Hotel Granduca Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Granduca Houston?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Hotel Granduca Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Granduca Houston?
Yes, parking is available to guests.
What are some restaurants close to Hotel Granduca Houston?
Conveniently located restaurants include Masraff's, Etoile Cuisine et Bar, and North Italia.
Are there opportunities to exercise at Hotel Granduca Houston?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Granduca Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Granduca Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Granduca Houston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Granduca Houston?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (2.3 miles), Buffalo Bayou Park Cistern (5.0 miles), and Rienzi Mansion (2.5 miles).