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Hotel Indigo Houston at the Galleria

#60 of 489 Hotels in Houston
Certificate of Excellence
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Hotel Indigo Houston at the Galleria
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502 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Austin, Texas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Next door to the Galleria Mall, this is a wonderful property with nice size rooms and baths. Only possible drawback is no pool. They do offer free parking, and the room rates are very reasonable. Staff is welcoming, and the bar area is very. Nice.

Helpful?
Thank BJW329
Victoria, Texas
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful little hotel. Good location. Very clean. Free parking. Lovely colors. Big halls. Nice shower. Comfortable bed. Friendly staff. Just walk a short distance to Nordstrom entrance . Will stay there again.

Helpful?
Thank Diane1437
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

On behalf of the entire team here at the Hotel Indigo, I would like to personally thank you for choosing to stay at our property! It is always pleasure to read such positive remarks! Thank you for also highlighting some of the property's great amenities! You really cannot beat the accessibility and walking distance to the Galleria. Thank you again... More 

College Station, Texas, United States
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed with a few friends for a cousin's bachelorette and had a very good time. The beds were comfortable, loved the spacious hallways, and any staff we came across were very hospitable and accommodating. The front desk clerk even reopened the bar for us briefly since we wanted to be safe and stay at the hotel for drinks after dinner... More 

Helpful?
Thank Michal D
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you very much for the wonderful remarks about your experience here at the Hotel Indigo Houston at the Galleria! We are happy to hear the bachelorette party was a success! Your comments about the hospitable accommodations is really fantastic. Honestly, that is something we strive for. We want our guests to be treated to something that is uniquely local... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This boutique hotel has a very nice staff. It is exceptional clean with very colorful decor. This parking lot is easily accessible. Shopping and restaurants are nearby. A small restaurant is located in the lobby. Food prices are high though. The room has very soft beds. No microwave is in the room. But, a small fridge is included.

Helpful?
Thank Traceywebb
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for taking the time to let us know about your experience at our property! Our goal is for all of our guest to have a flawless experience from the moment you arrive at our property to when you approach the Front Desk to check-out. We hope to welcome you back soon! More 

Beaumont
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was beautiful. Only concern is that room was extremeley cold and customer has no control of ac.we ordered extra blankets which came quickly. Also inquired about a place to warm food and were offered a microwave be brought to room at no fee. We declined but how great is that?

Helpful?
Thank NewSpaJunky
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Great to hear you enjoyed your stay! In regards to the A/C control, I do apologize for the confusion in controlling the unit. I will be sure to work with the staff in providing better instruction and access in controlling the units. Thank you for recognizing our customer service as well! Our staff takes great pride in making sure all... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'd never heard of a boutique hotel, nonetheless stayed in one. I was offered the opportunity to travel and work on one our company's LNG Projects out of our Houston Office, so my supervisor recommended the Hotel Indigo not only for the experience of a boutique hotel, but especially since it was less than 15 minutes away from the office... More 

Helpful?
Thank I6815LGnicolef
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for the review of our property! It is absolutely awesome to hear your visit with us was your 1st Indigo experience. We are truly happy to have provided you with a great introduction to the brand. We without a doubt enjoy that we have the privilege to come in everyday and serve guests like you. Our team truly... More 

Dallas, Texas
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After staying at the Hotel Indigo in San Antonio, Texas I am a fan of this hotel brand. Being located right by the Galleria mall it is perfect for a shopping trip. Upon check in the superb staff friendliness began. Later in the evening when returning to the hotel I inquired of the bartender if it was too late to... More 

Helpful?
Thank JJarrell1320
Brandon K, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you so much for sharing your positive experience with us! It is always great to hear about personal interactions between our staff members and guests. I will be sure to commend the bar and front desk staff! Customer service is a pillar of our brand and property. Again, thank you for your kind review. We are looking forward to... More 

Los Angeles, California
Level Contributor
98 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed July 15, 2016

I have stayed at few Indigo's around the country and my experience has been hit and miss. Some great, some average, some terrible. This Indigo fits in the average category for me. Pros: Great location. Close walking distance to Galleria (about two minutes to Nordstrom), restaurants, gyms, a couple of nice fountains with grassy areas where people hang out near... More 

Helpful?
1 Thank Airbound13
IHGService, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear Airbound13, Thank you for your loyalty in choosing the Hotel Indigo for your travel needs. We appreciate seeing both the positive and negative aspects of your stay. Thank you for your compliments about the hotel location, room quality, staff service, and on-site restaurant. We do apologize for not being able to exceed your expectations, especially with acknowledging your IHG... More 

Rockville, Maryland
Level Contributor
3 reviews
1 of 5 stars Reviewed July 5, 2016

not honest.. i made reservation for 4 nights and charged my credit card.. called a few hours later to change to 3 night ..person told me should be no problem and be billed for 3 nights. this was 5 days before my trip... checkin/out and by bill showed 3 nights.. a few weeks later received my CC billed for 4... More 

Helpful?
Thank swordbug
IHGService, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear swordbug, Thank you for submitting your feedback online. We are hospitality professionals who pride ourselves on delivering world class customer service. I am sorry to hear about troubles you experienced due to the charges you received for your reservations. I sincerely apologize for any inconvenience it may have caused you. I’d like to obtain additional details regarding your experience,... More 

New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2016

I stayed here for 3 nights while traveling for business. I appreciated the cool, modern boutique hotel vibe, while still reaping the benefits of a chain hotel (IHG points and high quality). The staff was kind and helpful. The rooms were very clean and seemed new. I had a suite with a kitchenette area, which provided lots of space. My... More 

Helpful?
Thank katie724
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We appreciate your review and comments regarding your recent stay at our newly refreshed boutique hotel. We also appreciate your being a member of the IHG Rewards Program and your loyalty to the IHG family of brands. Our maintenance department is in the process of installing new A/C units. You will notice a difference when return. Thank you for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Indigo Houston at the Galleria is located in the trendy Houston Galleria neighborhood - at the heart of the Uptown District - home to this innovative Houston hotel. Let us Inspire You. Our non-smoking rooms have breathtaking decor, over sized beds, fluffy over sized pillows and cozy duvets. We have complimentary parking outside, as well as, complimentary high speed Internet hot spots inside the hotel. An inviting lobby and pub styled social area welcomes you into this Houston hotel. Relax and enjoy our quick service bistro (Cross Roads)for cutting edge cuisine, as we proudly brew Houston's local Dodd Coffee. Our meeting rooms are trendy and stylish - a perfect balance for business or social events. To experience Hotel Indigo Houston Galleria is to indulge in high peace. Like the uptown neighborhood, we are dedicated to pleasing you. You won't find a better fit than our Hotel in the Houston Galleria Uptown Area! ... more   less 

Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056-6404
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Houston at the Galleria 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston
Hotel Style:
#44 Family Hotel in Houston
#68 Romantic Hotel in Houston
#80 Business Hotel in Houston
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