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Hotel Indigo Houston at the Galleria

#63 of 488 Hotels in Houston
Certificate of Excellence
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Hotel Indigo Houston at the Galleria
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494 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Los Angeles, California
Level Contributor
90 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at few Indigo's around the country and my experience has been hit and miss. Some great, some average, some terrible. This Indigo fits in the average category for me. Pros: Great location. Close walking distance to Galleria (about two minutes to Nordstrom), restaurants, gyms, a couple of nice fountains with grassy areas where people hang out near... More 

Helpful?
1 Thank Airbound13
Rockville, Maryland
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

not honest.. i made reservation for 4 nights and charged my credit card.. called a few hours later to change to 3 night ..person told me should be no problem and be billed for 3 nights. this was 5 days before my trip... checkin/out and by bill showed 3 nights.. a few weeks later received my CC billed for 4... More 

Helpful?
Thank swordbug
IHGService, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear swordbug, Thank you for submitting your feedback online. We are hospitality professionals who pride ourselves on delivering world class customer service. I am sorry to hear about troubles you experienced due to the charges you received for your reservations. I sincerely apologize for any inconvenience it may have caused you. I’d like to obtain additional details regarding your experience,... More 

New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for 3 nights while traveling for business. I appreciated the cool, modern boutique hotel vibe, while still reaping the benefits of a chain hotel (IHG points and high quality). The staff was kind and helpful. The rooms were very clean and seemed new. I had a suite with a kitchenette area, which provided lots of space. My... More 

Helpful?
Thank katie724
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We appreciate your review and comments regarding your recent stay at our newly refreshed boutique hotel. We also appreciate your being a member of the IHG Rewards Program and your loyalty to the IHG family of brands. Our maintenance department is in the process of installing new A/C units. You will notice a difference when return. Thank you for your... More 

Austin, Texas
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 19, 2016

The hotel is very nice overall. It is colorful & clean, staff is nice, and the free parking is a real plus. We had a king room, was spacious, if a little dark. The bathroom sink was very small, not bad for one night, but would not have been good for multiple nights. It cost $9 to get 2 coffees.... More 

Helpful?
Thank BucketAustin
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your candid review regarding your recent stay at our hotel. We apologize for the issue you experience with the A/C unit. The good news is that our maintenance department is currently installing new units and thermostats. This will make a huge difference and create a quality sleep experience. More 

1 review
4 of 5 stars Reviewed June 8, 2016

We booked the night before our stay. The hotel was very clean and the staff was very helpful. Our room was on the second floor and lacked wifi. You had to go out in the hall a few rooms down to connect. They offered to move us to another room with a better connection, however, we had already settled in.... More 

Helpful?
Thank Kara G
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your convenience to discuss the issues you mentioned in your review. More 

Kenner, Louisiana
Level Contributor
275 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed May 26, 2016

I wanted to try Hotel Indigo near the Houston Galleria for a while. I had heard a lot about the 'boutique hotel' within IHG's portfolio and had stayed at a Hotel Indigo in Canada about 5 years earlier and was intrigued by it. From my understanding, Hotel Indigo was supposed to be a boutique hotel, one that was modern and... More 

Helpful?
Thank 0504Traveller
IHGService, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear 0504Traveller, Thank you for your feedback regarding your stay at Hotel Indigo Houston At The Galleria, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about reception, bathroom and bed. However, we’re sorry we fell below your expectation regarding the business center and room layout. We... More 

Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

I really enjoyed my 2 night at Hotel Indigo in Houston Galleria Mall. When I arrived they had me in a double room and I requested a king and the manager was more than happy to change my room type. The hotel has a great location with a Argentina restaurant and a great Mexican restaurant across the street and walking... More 

Helpful?
Thank Ken C
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for taking the time to post a review regarding your recent stay at our hotel. We are excited to hear that you had time to enjoy our wonderful neighborhood (The Galleria District). Our breakfast associates know and understand the importance of providing great service. The breakfast experience can make or break one's day. We will share your comments... More 

Victoria, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

My husband & I & our Maltese (they are pet friendly) enjoyed staying here! It's a really lovely hotel. Walking in we smelled the flowers planted along the entrance. The staff was nice & friendly which I am finding to be increasingly rare at most other places. It's clean & fresh looking. Also, unique from the decor of other hotels... More 

Helpful?
Thank Krk0728
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are happy to hear that our associates created a memorable guest experience during your stay with us. Your review will be shared with our associates, as they want to hear what our guests are saying about the guest service, amenities and the other topics you raised in your post. We also appreciate your stating that you "wouldn't hesitate booking... More 

Queens, New York
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 5, 2016

Cozy hotel, spacious and immaculate room with a very COMFORTABLE bed! The staff was very pleasant and helpful at check in. They have a really cute and trendy restaurant and bar on the first floor. Service was fast and my dinner was delicious! My boyfriend got this room for a great deal too! I highly recommend this place!!

Helpful?
Thank M4ND3E
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your recommendation! We are happy that you enjoyed your stay and that our staff created a memorable guest experience for you and your boyfriend. More 

Mexico City, Mexico
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2016

Rooms have an eclectic decorating and beds are really comfortable. The staff is not very helpful, they can keep you on hold when calling to the reception and instead of asking if you need something they prefer to look away. Its a good idea to choose the option with the breakfast included, french bread is delicious and the shrimp quesadillas... More 

Helpful?
Thank Sebastián D
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your stay during the recent flood. I'm very concerned by the comments regarding our staff. Those comments will be addressed. JMullins/General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Indigo Houston at the Galleria is located in the trendy Houston Galleria neighborhood - at the heart of the Uptown District - home to this innovative Houston hotel. Let us Inspire You. Our non-smoking rooms have breathtaking decor, over sized beds, fluffy over sized pillows and cozy duvets. We have complimentary parking outside, as well as, complimentary high speed Internet hot spots inside the hotel. An inviting lobby and pub styled social area welcomes you into this Houston hotel. Relax and enjoy our quick service bistro (Cross Roads)for cutting edge cuisine, as we proudly brew Houston's local Dodd Coffee. Our meeting rooms are trendy and stylish - a perfect balance for business or social events. To experience Hotel Indigo Houston Galleria is to indulge in high peace. Like the uptown neighborhood, we are dedicated to pleasing you. You won't find a better fit than our Hotel in the Houston Galleria Uptown Area! ... more   less 

Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $104 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston
Hotel Style:
#44 Family Hotel in Houston
#68 Romantic Hotel in Houston
#80 Business Hotel in Houston
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