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JW Marriott Houston Downtown

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Traveler (301)
Room & Suite (187)
Dining (47)
Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
“steel beams”(10 reviews)
“houston downtown”(35 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,016)
Filter reviews
992 results
Traveler rating
750
154
49
18
21
Traveler type
Time of year
LanguageEnglish
More languages
750
154
49
18
21
Show reviews that mention
All reviewsnespresso machinesteel beamshouston downtownturn down servicesoaking tubthe concierge loungehuge tvroom servicebeautiful hotelbars and restaurantslight railcar serviceluxury hotelvalet parkingupon checkking suitehotel stay
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1 - 5 of 992 reviews
Reviewed 4 days ago via mobile

Staff friendly and room was very clean. Concierge Floor and dining area was nice and staff very helpful. Excellent location with nearby attractions downtown. Beautiful Lobby and restaurant had good food and service.More

Thank John W
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 2 days ago

Dear John W, Thank you for taking the time to leave us a fine review of your stay. It sounds like you had an enjoyable experience, from friendly staff, to the rooms being clean, the amenities and location downtown. We hope to impress you during...More

Reviewed 6 days ago via mobile

Stayed at the hotel overnight during a business trip. Got upgraded to a suite, which was very nice. Power bar in the middle of the table is a nice touch. Just a bit more attention needed cleaning, but overall excellent hotel.

Thank Andrew T
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 5 days ago

Dear Andrew T, Thank you for taking the time to leave your feedback of your stay with us. We will let our managers know of your constructive feedback. We appreciate your time and hope to have you over the hotel again soon.

Reviewed 6 days ago via mobile

The hotel is located close to several local attractions and restaurants. If you don’t want to walk, they will provide you a courtesy ride - in a Tesla!!! My daughter loved this special treat when we visited he aquarium. Excellent rooms and Marriott service par...More

Thank Kim M
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 5 days ago

Dear Kim M, I'm so happy to hear that your daughter thought the Tesla was such a special treat, my twins love it too! Thank you for taking the time to leave us a review of your recent stay at the JW Marriott Houston Downtown....More

Reviewed 1 week ago via mobile

Had a great stay... JW Marriott is a better hotel choice for people going to concerts at Toyota ... uber rides are extremely cheap for the area (ranfkung from $2-$15 when we went over to Galleria for dinner) Hilton is where our friends stayed and...More

Thank Tamara C
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear Tamara C, We value your time and are grateful you left us such a wonderful review. It sounds like you fully got to enjoy your experience, stay and location of the JW Marriott Houston Downtown, not to mention the luxury car service, such a...More

Reviewed 1 week ago via mobile

Visited Houston for 2 days with my friends for a baseball Game. Hotel staff were amazing, from the valet to housekeep. They truly afford a great experience, especially Brodrick the tesla model X shuttle driver.More

Thank Luis P
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear Luis P, Thank you for taking a moment out of your day to leave us a complimentary review of your stay with the JW Marriott Houston Downtown. I'm so happy to hear that you were able to enjoy our luxury courtesy car service and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
$217 - $468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$217 - $468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (301)
Room & Suite (187)
Dining (47)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
zavarehjennifer
August 2, 2018|
AnswerShow all 4 answers
Response from StephenNBA | Reviewed this property |
No question they will hold your luggage. Certain they can accommodate your valuable needs as well.
0
Votes
zavarehjennifer
August 2, 2018|
AnswerShow all 5 answers
Response from johntO3966SI | Reviewed this property |
The breakfast there was very good.
0
Votes
Mark232423
May 29, 2018|
AnswerShow all 4 answers
Response from Magen P | Property representative |
Hi Mark, Thank you for being interested in booking in the JW Marriott Houston Downtown. Yes, both parking and breakfast is an additional charge.
0
Votes
Room Tips
"The upgrade package is worth it. We enjoy the daily breakfast, snacks , and drinks."
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"Accessible King With Sofa"
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"As always, stay away from rooms by the elevators."
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"When room service is requested, it is expected to be delivered. I requested a blanket, did not get one until..."
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