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$289
Free cancellation until 08/27/21
$289
Free cancellation until 08/28/21
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Room & Suite (184)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Houston Downtown
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 601 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. This is the JW Marriott Houston Downtown. Engaging the soul in the heart of Houston. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort.
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Room & Suite (184)184
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Paid internet
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Location
Full view
100Great for walkers
Grade: 100 out of 100
217Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
1253Reviews24Q+A100Room tips
Reviews
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Popular mentions
I’ve stayed here three times over the past year for solo staycations for the weekend. The staff is amazing. The rooms are really spacious and luxurious. The concierge lounge is open but only for water, soda, tea, coffee. The spa is open. They go above and beyond to take care of us and make sure we are taken care of. The breakfast downstairs is awesome. I enjoyed the breakfast sandwich and parfait with some hot tea.
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Date of stay: April 2021Trip type: Traveled solo
Helpful
Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown
Responded Apr 12, 2021
Thank you for staying at the JW Marriott Houston Downtown and for your fantastic review! I'm thrilled to see that you were able to enjoy the hotel amenities and outlets. We look forward to welcoming you back for your next staycation soon! Warm Regards, Jelle Vandenbroucke General Manager
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My husband, daughter, dog and I found ourselves without power and water the morning of Feb 15, 2021. We moved into the JW Marriott that morning as did a number of other guests that found their homes without power and water. Our unexpected “staycation” lasted 5 days. The ENTIRE hotel staff handled the crisis with grace and professionalism. Every Marriott team member had a smile and greeted each guest with a warm welcome and helped with any request thrown at them all while they left their families and homes to move into the hotel to help with every displaced guest that showed up to the hotel!!!! The water went out for a few hours on the third day we were there and the kitchen staff worked tirelessly to provide all the guests in the hotel with three HOT and TASTY meals - THANK YOU!!!! We cannot praise or thank all the JW Marriott team members enough for making an unexpected weather disaster comfortable and even fun!!! Stephen in food and beverage, Daniel at the front desk, Darlene, Gracia and Yamile in the restaurant and every single other team member that worked around the clock with no time off and giving up your family to take care of us - THANK YOU!!!! You ALL deserve recognition, raises and praise!!! I am a proud titanium elite member of Marriott and reasons like this one remind me why I continue to be loyal to this brand.…
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Date of stay: February 2021Trip type: Traveled with family
Helpful
Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown
Responded Feb 20, 2021
Wow-what an amazing review! We thank you for choosing to stay with us and for taking the time to recognize our team members and their efforts over this incredible time. It was absolutely our pleasure to have you in house with us and look forward to welcoming you back again soon. Hoping that you have a safe and warm home to return to, if not, we're always here. Be Well, Jelle Vandenbroucke General Manager
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Between MULTIPLE flights getting cancelled and barely being able to find food for two days in a row due to the ice storm / freeze. HOWEVER, for two days in a row we have found comfort, kindness, and humbleness at a restaurant called Main Kitchen inside the JW in downtown Houston 😭 This establishment has been one of the only places open to the public for two days now, and the employees here have continuously surprised us with their dedication and smiling faces! Some of these kind souls have not even left the hotel since Sunday night and been working on zero sleep! One server in particular, Stephen, has remembered me by first name after seeing tons of people in and out all day (might be a bad thing!🙃😂), and has never stopped being beyond kind and sweet to us 😭 Kindnes truly goes a long way during difficult situations like this and I am beyond grateful for all the staff here!!!❤️ Also, although the situation has created a limited menu, the food has been great.…
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Date of stay: February 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown
Responded Feb 17, 2021
Thank you for staying at the JW Marriott Houston Downtown and for your review! Our team are working incredibly hard during these extreme circumstances to take great care of our guests. Your feedback is truly appreciated. Stephen is fantastic and we will make sure that we send your note along to him. We look forward to welcoming you back soon! Warm Regards, Jelle Vandenbroucke General Manager
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I stay here every time I travel to Houston which is at least three or four times a year. Cecilia has worked in the lounge since the beginning of when I started coming and she is the best lady ever I just love seeing her behind the bar whenever I come in for a business trip she makes my day! She believes in real customer service and I certainly appreciate her!
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Date of stay: January 2021Trip type: Traveled on business
Helpful
Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown
Responded Jan 29, 2021
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager
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Stayed here during transit on a work trip during COVID and Houston was a ghost town. Check in and the lobby atmosphere was fine but unremarkable. Most of the amenities were closed because of the pandemic. Gym was open and it was very nice. I had a standard room which was very luxurious. The décor was beautiful and the design was very modern. Bathroom had a separate area for shower, tub, and toilet and was very spacious. The tub was pretty much a part of the bedroom was it was very large and nice. The bed was also very comfortable. I was overall quite pleased with this stay because of how nice the room was. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. Would stay here again while in Houston.
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Date of stay: August 2020Trip type: Traveled on business
Value
Location
Service
2 Helpful votes
Helpful
Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown
Responded Jan 29, 2021
Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager
Read more
PRICE RANGE
$192 - $578 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
328
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Claim Your Listing Frequently Asked Questions about JW Marriott Houston Downtown
Which popular attractions are close to JW Marriott Houston Downtown?
Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Pete's Dueling Piano Bar (0.3 miles).
What are some of the property amenities at JW Marriott Houston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Houston Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at JW Marriott Houston Downtown?
Yes, parking is available to guests.
What are some restaurants close to JW Marriott Houston Downtown?
Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Flying Saucer.
Are there opportunities to exercise at JW Marriott Houston Downtown?
Yes, guests have access to a fitness center during their stay.
Is JW Marriott Houston Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are any cleaning services offered at JW Marriott Houston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JW Marriott Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Houston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.