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Hilton Garden Inn Houston Galleria Area

#54 of 489 Hotels in Houston
Certificate of Excellence
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Hilton Garden Inn Houston Galleria Area
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534 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Carrollton, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our family stayed there for 1 night and we enjoyed our visit. The hotel staff were very nice and accommodated us when we needed something and made our stay as pleasant as possible. The breakfast was great and the hotel is clean and located in a walking distance to the Galleria Mall which is nice. There is a nightly parking... More 

Helpful?
Thank Shawn D
Searcy
5 of 5 stars Reviewed 2 days ago NEW

This property is in a great location to the Galleria Mall. The staff is PHENOMENAL and our stay was exceptional. The Front Desk was very engaging and we really had fun with them. Thanks for a great time and stay!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Don S
Nijmegen, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Checked in with my family in august 2016 for two nights. Room was fully prepaid through a travel agency. We had a voucher to show the room was paid for. The employee at the reception desk barely spoke english, didn't know what to do with this piece of paper and asked a collegue to help him out. This lady turned... More 

Helpful?
Thank Irene H
maryland
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wasn't disappointed. It was a clean, friendly hotel in a great location. Couldn't find anything wrong. We always stay at a Hilton family hotel and since son is in school in Houston, we'll be back plenty and plan on staying here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank buckeyeinmd
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your excellent review! I am pleased to hear our hotel and location worked so well for you. We look forward to hosting you again in the future when you are back to visit your son! More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised with this hotel. The rates were very reasonable. The rooms were nice and clean. The beds were comfortable. The shampoos etc. provided were Nutrogena. They had an ample supply of snacks and drinks down stairs. The people at the front desk were helpful and personable.

Helpful?
Thank Bill H
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review. We are pleased to hear our hotel and amenities worked so well for you. We appreciate your business and hope to serve you again soon! More 

Tarragona, Spain
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I really liked my stay at the Hilton garden in Houston. The rooms are nice and modern, really good amenities and comfortable bed. Parking is easy and it's located close to the loop so ideal for commuting out of the city if you need to. Will definitely stay again when I return to Houston.

Helpful?
Thank MissNu3
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I am pleased to hear you enjoyed our hotel and amenities. We appreciate your business! More 

Austin, Texas
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for a weekend trip with friends. The location is excellent considering the proximity of the Galleria and restaurants in the area. The parking price is good when compared to other Hilton brand locations in the vicinity. There are plenty of spaces with ample room to park so you don't have to worry about your car getting... More 

Helpful?
Thank FoxHound226
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review! I am pleased to hear our hotel and location worked so well for you. We look forward to hosting you again in the future! More 

Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Rooms stink, creatures in room (mice) and air conditioning break downs all weekend. Only stayed 2 nights and spent the entire time dealing with hotel shenanigans. Had a family reunion and this was the host hotel. I was greatly embarrassed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lesondrab
Denver, CO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

An odor of dog urine permeates the facility. Do not stay here is you can smell. The staff is mostly very nice, but must have grown immune to the odor. The food would have been very good if I had been able to eat while smelling the odor. It was on the main floor and on all floors throughout.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LBL
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your email. I apologize that there was an unpleasant odor during your time with us. We will investigate that to ensure the issue has been addressed. We hope to serve you again in the future! More 

Waco
1 review
1 of 5 stars Reviewed 4 weeks ago

Poor property management. Business center out of order. Room walls are paper thin. Noisy. Reservations and Property staff not on the same page. Incorrect information about pricing...parking and meals.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank whr3
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I apologize that your stay with us fell below your expectations. Our reservations team emails a confirmation of what is booked, and we will always honor what is in that email. Our website also lists the charges for parking and meals. Please feel free to contact me directly if there is a discrepancy between your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 

Additional Information about Hilton Garden Inn Houston Galleria Area

Address: 3201 Sage Rd, Houston, TX 77056-6307
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $96 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Odigeo, Cheap Tickets, Priceline, Expedia, Hotwire, Hotels.com and Travelocity so you can book your Hilton Garden Inn Houston Galleria Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
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