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Hilton Garden Inn Houston Westbelt

#68 of 481 Hotels in Houston
Certificate of Excellence
3.0 of 5
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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236 Reviews from our TripAdvisor Community

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Dallas TX
1 review
5 of 5 stars Reviewed 2 days ago NEW

I picked the hotel wanting to get some Hilton points, but also because it seemed like there was food within safe walking distance. When I got there, I found out it is in Houston's Chinatown area, and there was a lot of really great asian food options very close, and safe to get to. I will be staying here from... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jenny1193
San Francisco, California
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It seems to me breakfast was a part of the room at the other hotels as this chain. Not here, so sad. We arrived around 5pm but there were no luggage carts available. We asked the receptionist and he sent someone to look on all the floors for one. Within 30 seconds she called and said there were none. I... More 

Helpful?
Thank CaliforniaNative007
corpus
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015

They treat you like family !!! They will go the extra mile for you, if needed. We had no idea where to go eat dinner and the recommended a restaurant that my family loved. When we came back to the hotel, we had a flat and the staff was so helpful. They even followed us to Wal Mart across the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Homer C
Dallas, United States
1 review
5 of 5 stars Reviewed December 23, 2015

I am a Hilton Honors (HH) Member and always look for a Hilton Garden Inn to stay during my business travel and NOT solely because of my HH Membership - Because of all the consistent upgrade in amenities/service/accommodations - I have never had a bad experience with any HGI Hotel/Personnel Staff during my stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John M
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

While hotel is close to major road it's tucked a bit away, I didn't hear traffic. Room clean. Good service at breakfast time though seen better at other HGI. For those who like Starbucks Coffee that's your choice during breakfast, for rest of us just add flavor to drown the bitter taste of burnt coffee. Had one issue which I... More 

Helpful?
Thank Shadi W
Chantilly
2 reviews
4 of 5 stars Reviewed November 9, 2015

The room is very clean. The staff is very polite. The Hotel is close to shopping and restaurants. You just walk a short distance to gas, foods. It has a very good gym. I had some trouble to find the Hotel at first because the Hotel is located on the left but there is no exit so I had to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PhamQP
fgfg, China
1 review
3 of 5 stars Reviewed October 26, 2015

this is very good location. nearby the china town, have chinese supermarket , china food, china message and spa. hotel nearby the us 59 and 8#road. if the hotel have some person can speaking chinese that is very good for chinese costomer,

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Guiyan Z
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

This is a perfect place to stay. The hotel is comfortable, spacious and welcoming. Staffs are also very courteous. It's located next to one of the biggest Asian malls in Houston. Plenty of good restaurants in the mall. Highly recommended.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Chee T
Brownsville, Texas
1 review
1 of 5 stars Reviewed October 20, 2015

We used to always stay in this hotel because of its location. It has been OK in the past. But I just realized that it was just because we had not had any issues before. This time we experienced serious bathroom drain when we tried to use it. It was so bad that we could not use the bathroom. Upon... More 

Helpful?
Thank wlin2015
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear wlin25, thank you for taking the time to review our hotel. I am saddened to hear that you have experienced problems during your stay, and I can assure you this is in no way due to the change of management or service related issues. Looking at the housekeeping and maintenance reports, I see that you had a Do Not... More 

Lake Charles, United States
2 reviews
5 of 5 stars Reviewed October 18, 2015

I love staying at this hotel any time I am in Houston. The staff goes above and beyond, always so friendly and professional and always leaves a snack in my room. I love the location of this hotel, right near Chinatown and close to I-10. Conveniently located to get to most of Houston.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Judy N
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