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BEST WESTERN PLUS Sam Houston Inn & Suites

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#214 of 489 Hotels in Houston
Certificate of Excellence
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BEST WESTERN PLUS Sam Houston Inn & Suites
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84 Reviews from our TripAdvisor Community

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Showing 80: English reviews
San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

This location is close to one of our offices so it is nice to have a clean, restful place to stay when we are traveling. The staff is very efficient, the rooms are clean and beds are very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Dareth A
Austin, Texas
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This place stands out head and shoulders above most Best Western's I've been in... and I've stayed in a lot! First of all, they let me check in early.... upgraded my room, and treated me with respect. Not that I drive for that... but it just seemed natural to them. The breakfast food was a notch above most... and the... More 

Helpful?
Thank AustinActor
Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel appears and is in excellent condition and is a great value for the price range. Friendly staff eager to please. Very clean with an extra touch of class and well kept grounds. The room(king bed) was very clean and pleasant in appearance. Good WI-FI, decent breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Edwin M
Alexandria, Louisiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Besides the large roach on the wall in the hallway, the hair on my bath towel that was never used, and the horrible check in experience...I would give this hotel a .5 out of 5. I was too tired to leave after the 400 mile trip so I stuck it out like a dummy. I didn't get the room I... More 

Helpful?
Thank shalo d
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

I would like to apologize for the inconvenience you experienced at our hotel. Your reservation did not have the room you requested. There must have been some error along the way. Even so, if we had the room available we would have happily upgraded you. Both of the requested suites were booked, so we had no other options available. We... More 

2 reviews
5 of 5 stars Reviewed June 8, 2016

Very well maintained hotel. Very Good Location. breakfast was nice & variety of breakfast was good. Nice Courteous Staff. Room amenities were also good. Bed very comfortable. Linen quality was some how old & worn.

Review collected in partnership with Best Western

Helpful?
Thank 211syedn
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your feedback. We appreciate your kind words. We do apologize for the linen quality and that we were not able to remedy the situation during your stay. We have spoken to our housekeeping staff about this. They will be more cautious about the linen they use in the guest rooms. More 

Groveton, Texas
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 27, 2016

We have stayed here before and find it a perfect home away from home. This trip we were here for a week. The staff was awesome. I would like to single out one in particular who was a total professional and made us feel really welcome. His name was Param. Please pass on a "Job Well Done" to him from... More 

Helpful?
Thank SpiceFolks
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We will absolutely pass on your kind words! Thank you for your loyalty to our brand. We hope to continue to be your host in the future. More 

Houston, TX, United States
1 review
4 of 5 stars Reviewed April 25, 2016

Stayed there because of the proximity to the Sam Houston Race Park. I live more than 20 miles from Sam Houston Race Park. I don't like to drive. I go to the Best Western motel because it is near Sam Houston Race Park. I just need to drive to the hotel one time then go home one time.

Review collected in partnership with Best Western

Helpful?
Thank Vernon B
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We are glad our convenient location makes your trip easier! More 

Ponce, null, Puerto Rico
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 24, 2016

Arrived in Houston in the middle of the week hoping to get some sightseeinng before some conference. the city is huge and relied on our GPS to get around. the weekend turn to be a bit of a surprise when it started to rain and would not stop, the flooding was so bad that we were stuck in our hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank Nydia D
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

The flooding in Houston was a tough time. Unfortunately, it did not allow you to see the city. We appreciate that you felt comfortable during your stay. We will pass on your feedback to Sunny. Hopefully, next time the weather will be on our side! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 22, 2016 via mobile

Firstly, the woman at the front was very professiona. There was a minor issue with the room, and the woman that mans the front desk helped us with the issue, and even got the manager to compensate for the issue. The bed was comfortable, but I recommend bringing your own pillows because the ones available are small. The jacuzzi is... More 

Helpful?
1 Thank Ryan K
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your feedback. We appreciate that you worked with us in fixing any issue you experienced. I will pass on your compliments to our front desk staff. We hope that you enjoyed your special occasion! More 

Houston, United States
1 review
4 of 5 stars Reviewed March 13, 2016

My wife was readily distracted by the quiet atmosphere of the hotel. Managed to put down her phone and enjoy the quiet and have a very good conversation. Plenty of eating establishments around, so conversation and good eating were perfect components of a very relaxing day.

Review collected in partnership with Best Western

Helpful?
Thank Michael E
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We are glad that we were able to impress you and your wife in such a way. It is a great compliment to have! Please come back and see us if you are in our neighborhood. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Sam Houston Inn & Suites welcomes you to Houston! Our beautiful newly renovated facility is designed to meet the needs of both the corporate and leisure traveler with each room offering standard features such as complimentary high-speed Internet connectivity, micro-fridge, coffee maker, full size ironing board and iron, hairdryer, spacious work desk and a 37-inch HD LCD television with over 30 channels including a free movie channel. In addition, we offer a business center (free to our guests), fitness room, guest laundry, conference room, outdoor pool, complimentary breakfast bar, and coffee each morning. Enjoy the excitement of live horse racing from late January through early May just minutes from the property. The Sam Houston Race Park also hosts concerts throughout the year ranging from genres like Country to Electronic Dance Music! The BEST WESTERN PLUS Sam Houston Inn & Suites offers excellent facilities and amenities. Our staff is eager to help create the greatest lodging experience while visiting the beautiful city of Houston ... more   less 

Additional Information about BEST WESTERN PLUS Sam Houston Inn & Suites

Address: 8049 N Sam Houston Pkwy W, Houston, TX 77064-3456
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $86 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS Sam Houston Inn & Suites 2*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#91 Family Hotel in Houston
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