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BEST WESTERN PLUS Sam Houston Inn & Suites

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#232 of 499 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Sam Houston Inn & Suites
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88 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Smithfield, United States
Reviewed 4 days ago NEW

Hotel had an odor in the room and the bed I believe was not cleaned appropriately but when you just want sleep at 2AM I did not report it. Even though I did not I know the man who checked us in would have done everything and anything he could have to make it better than anything. I think a...

Review collected in partnership with Best Western
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Helpful?
Thank johnaA3395BZ
Liberty Hill, Texas
Reviewed 4 days ago NEWvia mobile

This was nice hotel close to our distinction. We where please with rooms and the comfort of the beds. Hot breakfast with bacon and sausage, hash browns, eggs (little dry) fruit, lots of choices. Easy check in. Enter by the restaurant.

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Helpful?
Thank Ran120
Austin TX area
Reviewed December 2, 2016

This is our property of choice when we are in northwest Houston. It's close to freeways, shopping, restaurants, and for us, family. The management is helpful, especially Vic, who is there most nights when we check in. We will be back.

Review collected in partnership with Best Western
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Helpful?
Thank RonnieB43
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind words sir. We are glad that we have consistently been able to surpass your expectations of us. We look forward to seeing you again!

London, United Kingdom
Reviewed November 16, 2016 via mobile

This was booked at a stopover between New Orleans and Corpus Christi. Th hotel was clean and fresh looking. Our room was clean and quite although the AC was set too low for us. The reception helped us find a activity in the evening, gave us directions and other assistance. Breakfast was sufficient although there was a long queue for...

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Helpful?
Thank Adam D
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind words. We appreciate your feedback and will use to further improve your experience. Come back and see us again!

San Antonio, United States
Reviewed August 15, 2016

This location is close to one of our offices so it is nice to have a clean, restful place to stay when we are traveling. The staff is very efficient, the rooms are clean and beds are very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank Dareth A
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your feedback sir. We appreciate you taking the time to recognize our efforts. We look forward to seeing you soon!

Austin, Texas
Reviewed August 11, 2016

This place stands out head and shoulders above most Best Western's I've been in... and I've stayed in a lot! First of all, they let me check in early.... upgraded my room, and treated me with respect. Not that I drive for that... but it just seemed natural to them. The breakfast food was a notch above most... and the...

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Helpful?
Thank AustinActor
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We are glad that we were able to deliver a superior experience for you at our hotel. Customer Service is our top priority. We wish to see you in the near future!

Fort Worth, United States
Reviewed August 8, 2016

Hotel appears and is in excellent condition and is a great value for the price range. Friendly staff eager to please. Very clean with an extra touch of class and well kept grounds. The room(king bed) was very clean and pleasant in appearance. Good WI-FI, decent breakfast.

Review collected in partnership with Best Western
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Helpful?
Thank Edwin M
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind words sir. We appreciate that all of our hard work in maintaining the property does not go unnoticed.

Alexandria, Louisiana
Reviewed July 31, 2016 via mobile

Besides the large roach on the wall in the hallway, the hair on my bath towel that was never used, and the horrible check in experience...I would give this hotel a .5 out of 5. I was too tired to leave after the 400 mile trip so I stuck it out like a dummy. I didn't get the room I...

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Helpful?
Thank shalo d
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

I would like to apologize for the inconvenience you experienced at our hotel. Your reservation did not have the room you requested. There must have been some error along the way. Even so, if we had the room available we would have happily upgraded you. Both of the requested suites were booked, so we had no other options available. We...

Reviewed June 8, 2016

Very well maintained hotel. Very Good Location. breakfast was nice & variety of breakfast was good. Nice Courteous Staff. Room amenities were also good. Bed very comfortable. Linen quality was some how old & worn.

Review collected in partnership with Best Western
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Helpful?
Thank 211syedn
Vikram S, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your feedback. We appreciate your kind words. We do apologize for the linen quality and that we were not able to remedy the situation during your stay. We have spoken to our housekeeping staff about this. They will be more cautious about the linen they use in the guest rooms.

Groveton, Texas
Reviewed April 27, 2016

We have stayed here before and find it a perfect home away from home. This trip we were here for a week. The staff was awesome. I would like to single out one in particular who was a total professional and made us feel really welcome. His name was Param. Please pass on a "Job Well Done" to him from...

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Helpful?
Thank SpiceFolks
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We will absolutely pass on your kind words! Thank you for your loyalty to our brand. We hope to continue to be your host in the future.

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18 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Sam Houston Inn & Suites welcomes you to Houston! Our beautiful newly renovated facility is designed to meet the needs of both the corporate and leisure traveler with each room offering standard features such as complimentary high-speed Internet connectivity, micro-fridge, coffee maker, full size ironing board and iron, hairdryer, spacious work desk and a 37-inch HD LCD television with over 30 channels including a free movie channel. In addition, we offer a business center (free to our guests), fitness room, guest laundry, conference room, outdoor pool, complimentary breakfast bar, and coffee each morning. Enjoy the excitement of live horse racing from late January through early May just minutes from the property. The Sam Houston Race Park also hosts concerts throughout the year ranging from genres like Country to Electronic Dance Music! The BEST WESTERN PLUS Sam Houston Inn & Suites offers excellent facilities and amenities. Our staff is eager to help create the greatest lodging experience while visiting the beautiful city of Houston ... more   less 

Additional Information about BEST WESTERN PLUS Sam Houston Inn & Suites

Address: 8049 N Sam Houston Pkwy W, Houston, TX 77064-3456
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $76 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sam Houston Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#91 Family Hotel in Houston
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Sam Houston Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for upgraded King suite.”
 of 5 bubbles AustinActor, Aug 11, 2016 | Read review
“We were on the top floor facing the tollway, however, we couldn't hear the traffic - just watch it from the comfort of our room.”
 of 5 bubbles RonnieB43, Feb 25, 2016 | Read review
“Skip the cheap off brand coffee provided in the rooms in favor of premium coffee down in the lobby.”
 of 5 bubbles outlaw1865, Oct 5, 2015 | Read review
“Ask the front desk. They are fantastic and will arrange the perfect stay for you”
 of 5 bubbles pepperjack56, Jul 2, 2015 | Read review
“Quiet on the backside. Freeway and lights on the front.”
 of 5 bubbles peabodytex, Oct 8, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question