We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hilton Garden Inn Houston NW America Plaza

#5 of 488 Hotels in Houston
Certificate of Excellence
Hotel deals
Hotel website
14919 Northwest Freeway, Houston, TX 77040
Special Offer
STOP CLICKING AROUND
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Houston NW America Plaza
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

623 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 600: English reviews
Wichita, Kansas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Despite the construction areas on Northwest Expressway, it was a little difficult getting around to places to dine and shop. The Family was very patient when driving and managed to find their respective places. Everything was off the chart excellent.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank V83RRronaldm
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We appreciate your commendation of our hotel and we apologize for the inconvenience due to US Hwy 290 construction. We thank you for your business and we hope that you will visit our hotel again very soon. Steve Kalbaugh, General Manager More 

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice, very helpful staff. The hotel was very clean and the rooms were comfortable. The kids really enjoyed the pool. The breakfast was really good and there was a wide variety of things to choose from.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank zgk39
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review and your wonderful comments about our hotel and staff. It is our goal to provide both quality accommodations and exceptional service to each guest. We are glad that you enjoyed your stay with us and we thank you for your business. We also appreciate your continued patronage of the Hilton Family of Hotels and hope... More 

highland village, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

lunch and dinner entrees and accoutrements were delicious and the employees, charming! If I lived in town, I would eat there for fun! Even though the housekeeper left the toilet seat up, the remainder of the room was very nice, and clean, as far as I could tell.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cecile S
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

We appreciate your review. We are glad that you enjoyed your stay and your restaurant experience with us. Thank you for your commendation of our staff. We appreciate your business and we thank you for your continued patronage of the Hilton Family of Hotels. Steve Kalbaugh, General Manager More 

Ridgefield, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

We had a large group in from East coast and Canada. We were all tired from travel, so we enjoyed dinner and drinks at the hotel restaurant. The service from Fernando was excellent – prompt, attentive and personable! Thanks.

Helpful?
Thank pwcaz
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review and for your recognition of Fernando. We are pleased that you enjoyed your stay with us as well as your visit to the Garden Grille and Bar. We appreciate your business and we hope that you will visit us again very soon! Steve Kalbaugh, General Manager More 

DFW, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Front desk was exceptional, pool was great, rooms were nice! Like others have said there is a construction project around the hotel but once you figure it out you're good to go. 20 minutes from downtown Houston.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank DaQuickster
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

We greatly appreciate your review. Thank you for the commendation of our hotel and our team. We do apologize for the construction on US290. It is our goal to make sure that we provide quality accommodations and exceptional service once you arrive to our hotel. Thank you for your business and your continued patronage of the Hilton Family of Hotels!... More 

Elizabethtown, Kentucky
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Great service staff was very friendly, came in late at night and they took good care of me. Although they don't offer free breakfast the restaurant service was great, they we're fast, clean and very friendly. I would stay again for sure!

Helpful?
Thank kisha2627
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay with us and that our staff provided you exceptional service. It is a Hilton Garden Inn Standard for our hotel to charge for breakfast. The breakfast includes a hot and cold buffet along with Hot and Fresh Made To Order Breakfast. We do have Hilton Brand Hotels... More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall, I like this hotel, although the water stream from faucet is very slow. The hotel is clean and nice. I like the swimming pool view of the room. The price of the hotel is pretty good. It's a good value.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Huan C
Kashif I, Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you so much for taking the time out and letting us know about your stay. I apologize for the issue with the faucet in your room. We thank you for your business and we appreciate your patronage of the Hilton Family of Hotels. Kashif Iqbal, Assistant General Manager. More 

Dallas, Texas
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

The only negatives I could find was the extensive construction on highway 290 that made getting to and from the hotel a real challenge. The hotel itself was consistent with most Hilton Garden Inns I've stayed at, i.e. very nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cleveland B
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

We appreciate your review. While we apologize for the construction on U.S. Hwy 290, we are pleased that your stay with our hotel was at the standards of the Hilton Garden Inn brand. It is our team's goal to provide Quality Accommodations that are both clean and well-maintained as well as providing Exceptional Service. We thank you for your business... More 

Plainville, Connecticut
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights. This is an excellent hotel, as has been my experience with all Hilton Garden Inns. Staff was extremely polite and helpful throughout the stay. I give special awards to Hugo at breakfast and Fernando at the bar for dinner. Both were very friendly and sociable with me and my associate, while taking care of their... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We appreciate both your commendation of our hotel and the recognition of our two associates, Hugo and Fernando. It is our hotel team's goal to provide both quality accommodations and memorable service and we are glad that our team provided this for you. We thank you for your business and for your patronage of the... More 

Graham, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We love Hilton Garden Inn's. This hotel was excellent. The staff is attentive and friendly. The pool was perfect, and clean. Rooms were spotless. Great view of the pool from our room. And, the place was very affordable. Good location for attending conferences at Region 4 Service Center. Would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 290travisa
Steve K, General Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with us and we appreciate your wonderful feedback regarding our hotel. It is our goal to provide both quality accommodations and exceptional service to every guest. We thank you for your business and we hope that you will visit us again very soon. Steve Kalbaugh, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

326 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (54)
Viewed
Room/Suite (21)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (4)
Viewed
Other (20)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (244)
Viewed
Amenities (46)
Viewed
Double Queen Room (43)
Viewed
King Junior Suite (41)
Viewed
King Room (44)
Viewed
Pool (15)
Viewed
Dining (14)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
View from Room (2)
Viewed
Dining (2)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Houston hotels
Downtown
The Lancaster
The Lancaster
#1 of 488 in Houston
4.5 of 5 stars 1,030 reviews
Show Prices
Show Prices
Show Prices
Downtown
Embassy Suites by Hilton Houston Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more   less 

Additional Information about Hilton Garden Inn Houston NW America Plaza

Address: 14919 Northwest Freeway, Houston, TX 77040
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $92 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Houston NW America Plaza 3.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotels.com, Hotwire, Travelocity and Odigeo so you can book your Hilton Garden Inn Houston NW America Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
#5 Family Hotel in Houston
#39 Best Value Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay