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Hotel, staff and atmosphere were all pleasantly inviting. Accommodations of the staff for the everyday setup was delightful and efficient, continental breakfast was over-priced for the offerings, but choices were adequate.More
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Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded yesterday
Thank you for you comments. We are happy that you enjoyed the staff and our amenities. I apologize for the view, Please know that if we could change anything.... it would definitely be that! All in the name of Houston progression :)
We hope to...More
A very nice hotel with great service. Situated not far from downtown Houston, and only about 25 minutes from Bush International Airport. The desk is attentive and the rooms are excellent. Spacious and very clean. There is s small bar downstairs where you can get...More
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded January 24, 2018
Thank you for your comments, we appreciate the feedback and hope you choose the Hilton Garden Inn on your next visit!
My friend stays at this property for business at least twice a month and always has great things to say about the hotel and staff. Her birthday was earlier this month and I contacted Marisol Contreras, Housekeeping Manager, to help me with a birthday gift...More
Thank Maggie L
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded 2 days ago
Thank you for the king words! We are grateful to have amazing employees like Marisol! We hope that your friend enjoyed the surprise!!!
This is first portion of my two month stay. I have been totally impressed with this hotel; from the very clean and attractive entrance; the food and drink that are available. This staff will go out of their way to ensure that your stay is...More
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded 2 weeks ago
Thank you so much for the kind words!!! We are ecstatic to have our staff recognized by you, we are nothing with out our bighearted staff! WE hope you enjoy the remainder of your stay and if there is anything we can do make your...More
I travel to Houston a lot. This has been my favorite hotel. Rooms were clean and all the amenities were nice. Lots of parking space. Service was fast and courteous. I recommend this hotel to all those going to Houston
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded 3 weeks ago
Thank you for your kind words and for being an advocate of our hotel! We strive to provide the best service possible and are happy that it is seen and recognized! We hope to see you again soon.