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Crowne Plaza Houston Galleria Area

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#77 of 492 Hotels in Houston
Certificate of Excellence
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Crowne Plaza Houston Galleria Area
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329 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Myrtle Beach, South Carolina, Usa
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The people at the Crowne Plaza are the best. We apologize for not taking note of specific people this visit who made our stay so enjoyable. The restaurant staff and the front desk people were friendly, helpful, and first-rate. We look forward to returning soon.

Helpful?
Thank CRSR4800
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the great review and the positive comments on our front desk and restaurant teams. More 

DeRidder, Louisiana
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I were in town to see Arnez J at the Improv. The hotel's location made it extremely convenient and you can't beat their prices. The rooms were very clean and comfortable. The place has a nice looking bar area as well as plenty of seating for dining. Unfortunately we didn't get a chance to try either one... More 

Helpful?
Thank PolarbearTraveler
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

I am glad you like our great location right across from the Improv and thank you for the other positive remarks on our hotel. Concerning our elevators - they are original to the building but of the three one is way over sized! Thank you for being our guests and I hope you come back to see us next time... More 

Saint Cloud, Minnesota
Level Contributor
392 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Found this property on Priceline and got a great deal, a little tricky to find ,but once you're there.... very nice facility ,room was very clean ,bed was very comfortable and price was great ..will stay again

Helpful?
Thank SIOUXFANFOREVER
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your positive comments on the hotel - out beds are very comfortable! Thank you for noticing! Hope you will stay with us again! More 

Mexico City, Mexico
Level Contributor
156 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel looks like it was just remodeled; the rooms are spacious, do it’s not that close to the Galleria is a good option since it has a very good price. On the other side of the HWY you can find a Cinemark Cinema, and a Walmart. It has free parking and Internet, Would definitively stay back if in Houston... More 

Helpful?
Thank JCM1917
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the review - I am sorry you did not think our hotel was close enough to the Galleria - at 3 miles sometimes we can have you there in 10 minutes! Thank you for the positive comments. More 

Lake Charles, Louisiana
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked a room for me and my wife Then i had to cancel the booking.. but they said its not refundable!!! They didn't say its not refundable from the beginning!!! The room was 75 $ for one night and i think you can find cheaper in Houston

Helpful?
Thank ossloom
IHGService, Guest Relations Manager at Crowne Plaza Houston Galleria Area, responded to this review

Dear ossloom, Thank you very much for taking the time to share your comments online. We apologize for the issues you had with your reservation. We would like to follow-up, we have sent you a private message to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M Case Manager... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been a weekly Business Traveler for almost a decade. I have seen it all. I think a Hotel's service can be simply classified as either Awful, Half Hearted, Good, Very Good, or Excellent. This property absolutely offers Excellent Service. In particular, if you are fortunate enough to be taken care of by RJ, you will experience 5 Star... More 

Helpful?
Thank DRF85
Esbjerg, Denmark
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was staying at the hotel for a short period of time. the hotel was located with easy access. the staff is giving an excellent service. Breakfast is good. a place that i will select again at the next visit to Houston.

Helpful?
Thank søren r
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your excellent review and for the great comments on the hotel - we look forward to having you as a guest at the hotel in the future! More 

San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2016

I want to thank Elias Roman and JaviervGutierrez for giving me top notch service while I was in this hotel for 6 days. Their service made it worth my stay and assure my return. The hotel was clean, AC worked great and low sound. Thanks. Ruben Corvalan

Helpful?
Thank Ruben C
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for all of your positive comments and for mentioning two of our outstanding team members - I will be sure and let them know there superior service was appreciated! More 

1 review
5 of 5 stars Reviewed August 15, 2016

We had a late check in and Josh was so kind and helpful. He made sure we got the best rate and was even accommodating with some unique requests. Josh and the others at the front desk have all beenextremely helpful.

Helpful?
Thank Alex R
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thanks for your great review - Josh is a great team member and I appreciate your comments! Please come back and stay with us again. More 

Austin, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 14, 2016

It's a nice hotel. The location is very convenient as it's easy access to everything without being inside the beltways where traffic is even worse. (It's Houston.) The rooms are nice and the beds are very comfortable. And the wi-fi worked just fine for me and was free. But man, I got little to no sleep whatsoever. Forgot my earplugs... More 

Helpful?
Thank Mark K
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your review and the positive comments on our staff and service! We will be reviewing all of your comments and I thank you for taking the time to help us improve our hotel. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $99 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
Reservation Options:
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Hotel Style:
#107 Business Hotel in Houston
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