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Residence Inn Houston I-10 West/Park Row

1550 Barker Cypress Rd, Houston, TX 77084-4918
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Guests1 room, 2 adults, 0 children
Traveler (17)
Room & Suite (11)
Videos (1)

About

#75 of 551 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Ease into an extended stay at Residence Inn Houston I-10 West/Park Row, featuring stylish suites and complimentary amenities including wireless high-speed internet access and a daily breakfast buffet. One of the premier hotels for longer stays in West Houston, we provide spacious accommodations with separate living and sleeping areas in addition to fully equipped kitchens. Business travelers appreciate large work desks and plenty of places to plug in. On Monday through Wednesday evenings, our social hours feature light fare, cocktails and good company. During downtime, stop by our 24-hour fitness center with cardio equipment and free weights so you can maintain regular workouts, or relax and mingle at the outdoor pool after a long day of work. We're close to major companies including NACE, Wood Group Mustang, Conoco Phillips, BP, Shell and Memorial Herman Hospital. Whether you're lodging with us for just one night or are planning an longer visit, book today and let us help you feel right at home!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Street parking
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Breakfast buffet
Business Center with Internet Access
Meeting rooms
Fax / photocopying
BBQ facilities
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
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Location

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Contact
1550 Barker Cypress Rd, Houston, TX 77084-4918
Getting there
George Bush Intercontinental Airport25 mi
Hobby Airport27 mi
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103Reviews
1Q+A
18Room tips
Traveler rating
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Popular mentions
I stayed at this property for several days in early June. The property is a little older but everything was clean. I had two complaints: This hotel still uses roomkeys with a magnetic stripe rather than a keyless entry. This is a major safety concern for guests and I hope the hotel will consider upgrading. The two gentlemen who ran breakfast were very friendly and helpful. However, I was disappointed with the selection offered at breakfast. The only hot items were eggs and sausage. In addition, I nearly vomited when I poured myself a glass of milk. There was a crusty grimy substance inside the jug in the area around the handle. I checked again on my last day and the issue was the same. It is clear that the milk container had not been cleaned in a long time. It makes me wonder about the sanitation and freshness of the other breakfast selections.
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Response from TeamMarriott, General Manager at Residence Inn Houston I-10 West/Park Row
Responded 3 weeks ago
Dear jtraveler3423, Thank you for your review. We are glad to know you had an overall good stay and appreciated our well-kept property. However, we are sorry for the disappointing breakfast experience you had. Be assured your comments will be reviewed with our Food & Beverage team, and we will make a note of your feedback as we plan our breakfast offerings. Also, your concerns regarding the room keys will be shared with the appropriate individuals to see where we can make necessary changes. We value your business and hope to see you again on your next visit. Sincerely, Josh Parra General Manager
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Room was great. Front desk folks were all wonderful, exuding the high level of customer service one expects from a Marriott. Loved the free coffee and tea in the lobby. Did not use the outdoor pool. Small kidney shaped, but looked nice. Some things I didn't really like - the buffet eggs were not good - couldn't eat them although oatmeal was outstanding. Only one person working the kitchen and he was doing the best he could (plus a wonderful positive attitude) but when it got busy there was no one to help and the food ran low. Lots of air fresheners everywhere which I found overpowering. Needed some maintenance items and the guy came fairly quickly but had a Hampton Inn uniform on and said he didn't know this hotel that well. That's a different hotel chain, not owned by Marriott so not sure what that was all about. None of the printers worked to print my boarding pass. Did not get bath towels some days even though they took the dirty ones and did not get new shampoo when mine was empty. Overall everything was ok, clearly running with very lean amount of overworked staff. Clean. But I will try someplace else on my next visit.
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Response from 00gc, General Manager at Residence Inn Houston I-10 West/Park Row
Responded Jun 5, 2019
Dear GDiggities, We appreciate your patronage and for you taking the time to share such detailed feedback regarding your experience with us. Although we are happy to see some of the things you enjoyed about your stay, such as our clean guest rooms and our friendly staff, we are sincerely apologetic for your experience with our breakfast service and with the amenities in your room. We will address this with the appropriate departments, and we are grateful for the feedback. Thank you for your patience, and we hope you will reconsider staying with us again for a much better experience. Sincerely, General Manager
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+1
On the last night of a week and a half business trip the room offered much more room to stretch out. The bed was comfortable and the room offered plenty of electrical outlets and a nice work area. The one downside was how noisy the AC unit was when it activated impacting sleep. Other than that a comfortable stay. The hotel staff was accommodating in securing a room on the top floor.
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Response from TeamMarriott, General Manager at Residence Inn Houston I-10 West/Park Row
Responded May 2, 2019
Dear JDSoui, Thank you for sharing about your stay at Residence Inn Houston I-10 West/Park Row. We are glad you liked our attentive staff and spacious rooms with comfortable beds. Your feedback will be shared with the maintenance team to make necessary improvements. Thank you again for choosing us for your business trip, and we look forward to seeing you again soon. Sincerely, General Manager
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Very nice hotel and location was great. Parking lot do not accommodate all visitors ,plenty of restaurants in the area and very quiet through out my stay. Buffet was also amazing! Would come visit at this hotel again.
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Response from TeamMarriott, General Manager at Residence Inn Houston I-10 West/Park Row
Responded Apr 1, 2019
Dear Latanya B, Thank you for choosing Residence Inn Houston I-10 West/Park Row during your visit to our exciting city. We appreciate you sharing how much you enjoyed our delicious food offerings and ideal location. We can't wait to welcome you again soon. Sincerely, General Manager
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This Marriott did not fail to meet the expected high standard that I have come to expect from Marriott. The room was large and quiet. It was tastefully decorated and was very clean. The breakfast was good with several options. The staff was friendly and helpful.
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Response from TeamMarriott, General Manager at Residence Inn Houston I-10 West/Park Row
Responded Feb 12, 2019
Dear PAB480, We are delighted you chose Residence Inn Houston I-10 West/Park Row for your visit, and we are pleased to know our associates made your stay a pleasant one. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in the area. Sincerely, General Manager
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PRICE RANGE
$87 - $138 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn Houston I-10 West/Barker Cypress
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
120
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