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Courtyard Houston-West University

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Courtyard Houston-West University
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124 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

My room was clean and comfortable. They were very accommodating given that we arrived before check-in time. The staff was friendly and excellent with all our requests. Would definitely stay there again.

Helpful?
Thank rwag9
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Thanks for your outstanding review! Its feedback like yours that helps to inspire and motivate each day! We hope you'll visit us again soon and thanks again! More 

Marietta, Ohio, United States
Level Contributor
131 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Last time I reviewed this hotel, it was my preferred stop in this part of the city. Now, I'm going to have to reshuffle my preferences to see what I can do. Marriott and Courtyard are my typical "go to" hotel during work travel and personal travel because I've found the quality to be most consistent across the board. This... More 

Helpful?
Thank Scott T
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello Scott, I do apologize for the inconvenience! I do see that you have been staying with us since 2014 and your company is one of our top accounts. We value your review and have taken the A/C and odor situation to a manager's attention. At the moment we are currently working to get our rooms to match our beautiful... More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The CY Marriott West University is my go to hotel when I'm in Houston for work! The location is great but the people and service are excellent! I've stayed at this property numerous time in the last 12 months and the service and amenities have remained consistently high!

Helpful?
Thank CCRGLLC
WUNICYGM, Front Desk Service Agent at Courtyard Houston-West University, responded to this review

Hello! Thank you for such a courteous review about the Courtyard by Marriott West University! We strive to provide service so memorable to all of our guest and I am ecstatic to hear that we have went above and beyond for you! We do hope to see you soon for another fantastic stay! Yours in hospitality, Jazmin Perez More 

florida
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We were staying in Galveston, and we thought we would find a decent hotel in the downtown Houston area near restaurants, museums and not too far from the airport to stay our last 2 nights. Couldn't have asked for a nicer place! Staff, especially James, was excellent, beautiful lobby area with plenty of seating, shuttle to the museum area and... More 

Helpful?
Thank mjrboca
WUNICYGM, Front Office Manager at Courtyard Houston-West University, responded to this review

Thank you for your outstanding review!!! I shared this with james and he said thanks a ton! We hope to see you again soon! More 

New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay was excellent. The front end staff could not have been nicer, and check in was a breeze. I found it amazing that everybody remembered my name and addressed me with that during my stay. As busy as these folks are, that was really a nice gesture. My room was spacious and comfortable. The property was as clean as... More 

Helpful?
Thank Mitch K
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Thanks for your review on tripadvisor and i went ahead and added your points per our discussion! Hope to see you again soon! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My experience at this property was absolutely excellent. I live nearby and had the unfortunate experience of having my place burn down, where I lost nearly everything. I stayed at this property for almost two weeks while mentally recovering and looking for a new place to live. The staff here was so kind, courteous, and helpful.....it brought me to tears... More 

Helpful?
Thank ami027
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Wow, What an awsome review of our hotel! I really appreciate the generous feedback! I hope things are well for you going forward! I know that was such a horrible thing to go through and it warms my heart to know that everyone here went above and beyond for you! We are still sending prayers and love your way! Thanks... More 

Dallas, Texas
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a great stay. Check-in/ check out was smooth, our room was clean and the staff was friendly and helpful. We had a team breakfast and the staff kept everything stocked as quickly as possible. We ate at the hotel restaurant (the Bistro) and we arrived right before closing and we appreciate them staying a little over to accommodate... More 

Helpful?
Thank ADDallas
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Thank you for your review! We are glad you enjoyed yourself and we hope to see you again the next time your in town! Sincerely, Megan McMurrey Houstowunicyfom@ih-corp.com 713-661-5669 More 

Denver, Colorado
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Every single person who works at this hotel was friendly, fun and helpful. I was greeted with genuine kindness by every person I encountered and each of them went out of their way to make sure I had everything I needed. They even remembered who I was the 2nd day - they see thousands of people and I do not... More 

Helpful?
Thank Heywood21
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Wow! What a terrific review! I have to agree with you that we do have a really awesome staff here but to hear from a guest makes it all the more special because you only get to see them for such a short time! I'm glad you could see what i see daily! I really appreciate this review and in... More 

Shawnee, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed August 19, 2016

People are friendly and location provides several great restaurants for you to enjoy. I have stayed here several times and see families and business people enjoying the relaxing atmosphere. Rooms are clean and kept up.

Helpful?
Thank Randy F
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Dear Randy F, Thank you for your outstanding review of our hotel. It was a pleasure to read!! We hope to see you again soon!! Sincerely, Megan McMurrey Front Office Manager More 

Houston, Texas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 18, 2016

Friendly reception upon checking in and advising me that my profile requests of extra towels had been fulfilled for my room. The rooms are adequate and do need updating but they are clean and large. Megan was the highlight of the trip. She seemed to always working either the front desk or the cafe. Megan has a great attitude! Always... More 

Helpful?
Thank smm13
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

GOSH!! (happy tear) Thank you for making my day... AGAIN! I'm glad we could make your stay memorable but you definitely left your mark on me too! Your kindness is so refreshing!! Thanks again and email me when you come back in to town so i can set you up in my favorite room or if you want to send... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Courtyard Houston-West University

Address: 2929 Westpark Dr, Houston, TX 77005-4222
Location: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Price Range: $101 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston-West University 3*
Number of rooms: 98
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Also Known As:
Courtyard Houston-West University Hotel Houston
Houston Courtyard
Houston Marriott
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