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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 602 hotels in Houston
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Experience the city life when you stay at The Westin Houston Downtown. Our downtown Houston, Texas hotel offers meaningful amenities and energetic spaces and is located across the street from Minute Maid Park and walking distance from George R. Brown Convention Center. Enjoy our delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Vending machine
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, Spanish
Location
88Good for walkers
Grade: 88 out of 100
33Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
1520 Texas Avenue, Houston, TX 77002-3626
Getting there
Rental CarsSee rental cars from $31/day
1014Reviews19Q+A100Room tips
Reviews
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Most Recent
The parking attendants were great! Samantha at the front desk was awesome! She was very helpful and knowledgeable about things in the local area. The room we stayed in was very nice and clean. My son loved that the bathroom had two showers. The elevator to the top floor was fast. We enjoyed our stay!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
the entire experience was top notch, i just left about an hour ago and the front desk people were the kind of folks they had at all hotels, only in town for a couple of days to see baseball games and will never stay anywhere else in houston. if you are in town for astros baseball i actually counted my steps from the front door to the left field entrance was 81 steps, you cross two crosswalks and bam you are at minute maid park. it was hot so the ballpark cafe was perfect right across from the front desk, again everyone involved in making my stay one of the best, please accept my heartfelt thanks. hope to see you again next year, or sooner.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded Jul 25, 2022
Thank you for your business and taking a moment to leave a review about your experience at the Westin Houston Downtown. . We look forward to hosting you again the next time your travels bring you to Houston. Great to read that the entire staff delivered a genuine hospitable experience during your stay. I will be sure to share your comments with the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie wrote a review Jan 2023
From the moment we arrived we were greeted with genuine southern hospitality from every one of the staff from the valet to the reception staff. Rooms were clean and updated we couldn't have had a more restful stay. Front desk staff were knowledgeable of the area happenings and local events. They truly helped make our last minute New Year's Eve stay a memorable experience! We look forward to visiting again soon.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 6 days ago
Thank you for review about your experience at the Westin Houston Downtown. We truly appreciate your business. As we strive to deliver a genuine hospitable experience to all of our guests. I am delighted to read that the team was able to inform you about all the exciting things to do in our great city. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luciano C wrote a review Jan 2023
Had a wonderful time with my son!! Enjoyed our talks with Alexis and had the best service at the restaurant. We played cards in the lobby and had tons of laughs with everyone Made great memories
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 1 week ago
We appreciate you taking a moment to recognize Alexis's service she provided during your stay. I am thrilled to see that you and your son were able to have some great memories. Look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a businessman who travels all over the country I expect the basic customer service from the staff. Not at the Westin Houston Downtown. Zoe and Jessica are the best bartenders in Texas. Definitely go to this bar in Houston, TX fantastic customer service.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 1 week ago
Thank you for review about your experience at the Westin Houston Downtown. We appreciate your business. I will be sure to share your comments about Zoe and Jessica with them and the entire team. Look forward to welcoming you back the next time your travels bring you to Houston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is to review the valet was excellent, they got our car in no time. Vallet attendant: Adonis and Jordan. The hotel was ok, service could be better. We were there for Houston Marathon and they promised breakfast station at 5am, but by the time we were there at 5:15 they were still setting up the station.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 2 weeks ago
Thank you for your review about your experience at the Westin Houston Downtown. Great to read that the valet experience was exceptional. I will review with the team on why we were delayed in having our breakfast station ready by 5am. I apologize for the inconvenience that this caused. Our goal was to be ready for the runners by 5am. We will work to ensure that this does not occur in the future. Thank you for your honest feedback as it helps us improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was lovely and the staff were great. Very convenient location downtown across from the stadium. First issue wa that housekeeping seemed to struggle to keep up on Sunday when a large group left. The second was that our room opened onto the atrium in the center of the hotel. This meant a great deal of noise lasting late into the evening. Would recommend asking for upper floors.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Ask for room on upper levels.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 3 weeks ago
Thank you for taking a moment to leave a review about your stay. We appreciate your business and feedback. I will be sure to share your comments about the staff with the team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Westin downtown Houston from the 7th -11th of December 2022, and my experience was as good as I had expected. The front dest agents were welcoming and the front desk manager was also helpful by answering my chat before I had even arrived! My room was large and had a classic look and feel to it. My view was a lobby /inside view and that was fine with me. I ate breakfast each day of my stay and my waitress Alexis was spectacular!!!!!! She made sure to check in with me frequently to make sure everything was okay. The front desk agents and the security even went above and beyond for me on the 11th when I started to feel a little ill (flu) by opening up the marketplace for me to purchase some medication!!!! I highly recommend staying at this property and when I am in the Houston area again this will definitely be where I will be staying!!! Thank you sooo much for the wonderful experience!!!!!!…
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 4 weeks ago
Thank you for your time and composing a review about your experience at the Westin Houston Downtown. Glad to read that your stay was wonderful. I will be sure to share your comments with Alexis and the rest of the team. We appreciate your business and look forward to welcoming you back when your travels bring you back to Houston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to give shout out to all these employees that make the experience here at hotel amazing! First off General Manager Brian make the welcoming a great experience. His supporting supervisor staff such as Sofia is very nice and professional. All in security Humberto, Marlon, Patrick and others help feel safe and always attentive to all. His staff in the check in area, and dining area are superior, the Chefs make amazing food daily and all the supporting staff in bar, check in and dining area, Yolanda, Filimon, Alexis, Lalo, Claudia, and Bianca and others I didn't get names for. This hotel is great location in downtown, great rooms, great food, great service and a place I would visit again and recommend to all friends and family. Great hidden gem downtown!!!! a++++++++++++++ From: R. Juarez…
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 4 weeks ago
Thank you for your review. We truly appreciate your business. Also thank you for kind words about the staff. It is very important to us that we deliver genuine hospitable experience to all of our guests. Look forward to hosting you again the next time your travels bring you to Downtown Houston.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I traveled to Houston to visit families for the holidays. We don’t know the area very well, however Karin at the front desk is very knowledgeable in term of recommending what tourists attraction to checkout. She suggested us to check out Post Houston where there is a rooftop overlooking the Houston downtown, and nearby was an aquarium which was very convenient. Additionally, Karin was very kind and enthusiastic. The hotel is clean and cozy. Staffs were friendly and cool. We would definitely stay here again!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded Dec 19, 2022
Thank you for taking a moment to leave a review on TripAdvisor. I have shared your comments about your experience and your compliments about Karin. We appreciate your business and look forward to hosting you again the next time your travels bring you to Houston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$233 - $403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the ballpark hotel houston, hotel at the ballpark, at the ballpark houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
200
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Claim Your ListingTHE WESTIN HOUSTON DOWNTOWN $189 ($̶2̶1̶0̶) - Updated 2023 Prices & Hotel Reviews - TX
Frequently Asked Questions about The Westin Houston Downtown
Which popular attractions are close to The Westin Houston Downtown?
Nearby attractions include Minute Maid Park (0.08 miles), Discovery Green (0.3 miles), and Phoenicia Specialty Foods (0.3 miles).
What are some of the property amenities at The Westin Houston Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Houston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Houston Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Houston Downtown?
Conveniently located restaurants include Vic & Anthony's Steakhouse, Phoenicia Specialty Foods, and Xochi.
Are there opportunities to exercise at The Westin Houston Downtown?
Yes, guests have access to a fitness center during their stay.
Is The Westin Houston Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are pets allowed at The Westin Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Houston Downtown?
The staff speaks multiple languages, including English and Spanish.