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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Houston Downtown
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 588 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Houston Downtown, formerly Inn at the Ballpark, is conveniently located near many of Houston, Texas' attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park near our hotel in downtown Houston, or a concert at the Toyota Center and a soccer match at the BBVA Compass Stadium - all located within blocks of The Westin Houston Downtown. Stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.
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Room & Suite (121)121
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Location
Full view
89Good for walkers
Grade: 89 out of 100
40Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
734Reviews16Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
This hotel provided 5-star service to their guests each of the 5 days I stayed during Houston's snow storm last week. The hotel never lost power, despite the city of Houston and state of Texas didn't have any. They had water throughout our stay, and provided generous amounts of bottled water to guests when the city was under a boil water notice. Each day their Chef cooked a yummy, hot breakfast and a culinary feast for dinner- food was not to be found anywhere in the city but The Westin Houston Downtown came through like no one else could! I also had 2 dogs staying at the hotel, as did most other guests. As one of the few dog-friendly hotels, it was so heartwarming that this property welcomed dogs. The hotel GM was consistently in the hotel lobby, greeting guests by name and offering any assistance. The only way you can go wrong is by not choosing to stay at this hotel!…
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Date of stay: February 2021
Value
Location
Service
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 1 week ago
Thank you for your wonderful review! Our entire team worked very hard to make sure everyone was comfortable during the snow storm. We were happy to accommodate everyone we could.
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Everyone was spectacular during a weather crisis and when the hotel was packed. Brian the General Manager could not have been more empathic and tried EVERY DAY to make sure we were ok. This kind of human kindness is rare in this day...Thank you
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Date of stay: February 2021
Value
Rooms
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 2 weeks ago
Thank you so much for your kind words about the hotel and staff. We appreciate your business as we look forward to you returning soon.
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We lost power at our house during the recent winter storm and booked a room at the Westin DT. GM Brian Sciberras greeted us when we walked in. We had a nice, clean, well appointed room- and settled in. When the neighbors in the next room got too loud for us to handle, I called the front desk. Brian personally went with Security to get the situation under control. He was there with his staff all night and we saw him again the next morning. We had an outstanding experience, and Brian is a true professional. I was a Corporate road warrior and I never experienced service like this...
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Date of stay: February 2021
Location
Cleanliness
Service
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 2 weeks ago
Wow. Some great words said about the hotel and staff. We thank you so much for taking the time in letting us know how ere are doing as your safety and security are our highest priority. Thank you again as we look forward to you returning
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I visited the Westin Valentines Day weekend. After getting to my room I realize the heat doesn’t work. So the head maintenance man comes up, and does a few test and realizes it can’t be fixed. They quickly get me to another room of equal value. Then the bar in the lobby was amazing Sophia was an amazing bartender. They even had Lous XIII available along with a couple of V-Day signature cocktails. I thoroughly enjoyed my 3 day stay at this hotel. I will definitely be back......
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 2 weeks ago
Thank you so much for taking the time and complementing our staff and establishment. Sophia does a great job and I will be sure and praise her for a job well done. Thank you again as we consider you family and look forward to you returning soon.
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Everything about this hotel was wonderful. It was beautiful and we'll appointed. Staff was wonderful! Wendy was our concierge and she was amazing!!! The bartender, Sophia was so friendly and willing to make any drink you asked for. Overall we really enjoyed our stay and will definitely stay here every time we go to Houston.
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 2 weeks ago
What can I say but thank you so much for your comments. Whendy and Sophia are two of our rock stars and I will be sure and praise them for a job well done. Thank you again as we look forward to you visiting again.
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PRICE RANGE
$210 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the ballpark hotel houston, hotel at the ballpark, at the ballpark houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about The Westin Houston Downtown
Which popular attractions are close to The Westin Houston Downtown?
Nearby attractions include Minute Maid Park (0.08 miles), Discovery Green (0.3 miles), and Phoenicia Specialty Foods (0.3 miles).
What are some of the property amenities at The Westin Houston Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Houston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Houston Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Houston Downtown?
Conveniently located restaurants include Phoenicia Specialty Foods, Vic & Anthony's Steakhouse, and Xochi.
Are there opportunities to exercise at The Westin Houston Downtown?
Yes, guests have access to a fitness center during their stay.
Is The Westin Houston Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are any cleaning services offered at The Westin Houston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.