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The Westin Houston Downtown

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Traveler (84)
Room & Suite (116)
Dining (23)
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Overview
  • Excellent63%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible3%
Travelers talk about
“minute maid park”(76 reviews)
“astros game”(31 reviews)
“ball park”(19 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Houston Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Houston Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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517 results
Traveler rating
316
123
41
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19
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LanguageEnglish
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316
123
41
18
19
Show reviews that mention
All reviewsminute maid parkastros gameball parkanthony's steakhousefront deskceiling fanheavenly beddirectly across the streetgeorge brown convention centerroom servicecorner suitelobby barvalet parkingdiscovery greenbeautiful hotelgreat customer servicerooms are large
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1 - 5 of 517 reviews
Reviewed 1 week ago

My husband and I stayed one night at the Westin Houston Downtown with another couple. We chose to stay here because of the great location to minute maid park. Check-in went very smooth. Everyone that greeted us was very friendly. The rooms were very nice...More

1  Thank CRGB90
Response from Christine Z, General Manager at The Westin Houston DowntownResponded yesterday

Dear CRGB90, Thank you for taking the time to share your thoughts and review. I am sorry for your experience in our lobby from the bar. I have shared your comments with the team and addressed Sophia. We can do better! I certainly hope you...More

Hotel's Favorite
Reviewed 1 week ago

The Westin went above and beyond the whole time we were there. The Hotel restaurant is open all night and with absolutely delicious food too (or just get it sent straight to your room!). You can't find a better location to stay at if your...More

Thank Amber S
Response from Christine Z, General Manager at The Westin Houston DowntownResponded 1 week ago

Dear Amber S, Thank you so very much for taking time from your day to share your thoughts. I am pleased to learn of your exceptional stay. I hope you allow us to continue to wow you on future occasions. I will make sure I...More

Reviewed 1 week ago via mobile

My husband took me for a Mother’s Day get away and I have to say I was impressed since the moment I walked in. Front desk greeted me since the moment we walked in and gave us the run down. Whendy took care of us...More

1  Thank bjmckiss
Response from Christine Z, General Manager at The Westin Houston DowntownResponded 1 week ago

Dear bjmckiss, On behalf of my entire team, we thank you for choosing The Westin Houston Downtown for your Mother's Day weekend. We are delighted to learn of your experience and thank you for being our guests. I hope you think of us for all...More

Reviewed 2 weeks ago

The hotel seems very good and the location very convenient. The staff all seem very professional as well as friendly. The restaurant is one of the best features of this hotel. It is casual but has a very high class waiter in Lalo and a...More

Thank Katherine P
Response from Christine Z, General Manager at The Westin Houston DowntownResponded 1 week ago

Dear Katherine P, Thank you for for the privilege of having you as our guest! Your kind words and and recognition of Lalo are most welcome. I will certainly be sharing your kind words and appreciation of excellence. I hope you think of us when...More

Reviewed 2 weeks ago

I had a meeting there and ate breakfast which was excellent. The hotel itself has quite a drab lobby decked out in lots of browns and earthy colours. The food was good though and the service very attentive. A la carte or buffet for breakfastMore

Thank Doug G
Response from Christine Z, General Manager at The Westin Houston DowntownResponded 1 week ago

Dear Doug G, Thank you for taking the time to share your thoughts. I am saddened you feel our interior design is drab. We will certainly keep the color scheme in mind with the next remodel. I am pleased to learn that the food and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$178 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#109 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
$178 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#109 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveler (84)
Room & Suite (116)
Dining (23)
Amenities (20)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
May 19, 2018|
AnswerShow all 4 answers
Response from pizzauomo | Reviewed this property |
I do not believe so.
0
Votes
NZKirst
December 25, 2017|
Answer
Response from Susan W | Reviewed this property |
No. Lobby bar only.
0
Votes
mikefromgeorgia
May 30, 2017|
AnswerShow all 6 answers
Response from Janetrn_78 | Reviewed this property |
We used uber there. Try to avoid the rush times and all very reasonable.
0
Votes
Room Tips
"Rooms with a closed in Hallway are quitter than the rooms with an Open hallway."
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"All rooms - comfortable, clean and updated."
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"View of the Ballpark"
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"Rooms ending in '15 are the best! Rooms on the 2nd and 3rd floor are a little louder for those that are..."
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