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The Westin Houston Downtown

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#29 of 492 Hotels in Houston
Certificate of Excellence
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The Westin Houston Downtown
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348 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Mount Pleasant, South Carolina
Level Contributor
613 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

As an SPG Lifetime Platinum I think I know a nice hotel. The Westin Houston nails it on the head. Up-to-date, clean and very well appointed rooms. Amazing service from the moment you step on the property. This is one of the nicest Westin properties I have stayed in a while. Enjoy.

Helpful?
1 Thank RMGTravel
The Woodlands, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once again, we had a wonderful summer of Astros baseball, good friends and excellent service and accommodations at the Westin Houston Downtown. We attend every Houston Astros weekend baseball game from April through September and spend one or two nights at this hotel which is right across the street. The rooms are large and comfortable, the restaurant and bar are... More 

Helpful?
3 Thank Bill H
Dripping Springs, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff is amazingly friendly and how they remembered my family with all of the guests was also amazing. Rudy at the front desk had us all set and remembered we had adjoining room with our daughter and son in law so that we could help with the grandchilden. This one was last think for us to worry about and... More 

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2 Thank jsjenn2016
San Antonio, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel! Staff was super friendly, everyone on staff greeted you as you walked by, doors were open for you, etc. The hotel rooms were really nice, rainfall shower heads were a nice touch. Best part about this place was that it was right across the street from Minute Maid Park! We wound up catching a game... More 

Helpful?
1 Thank Gameprix1
Miami, Florida
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at one of their suites recently. The hotel is nicely appointed for sure and with an excellent staff. Yet, just a notch below other Westin properties and I'm not sure if it's because they took over from another company (it used to be called the Ballpark Inn). If you are in town for an Astros... More 

Helpful?
Thank CarlAway
Arlington, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with the best customer service ever! We splurged to stay close to Minute Maid Park on our visit for a game. We received top notch service from the moment we pulled to the curb until we pulled away to leave town! Every detail was attended to professionally and I wouldn't hesitate to recommend this hotel!

Helpful?
3 Thank ladygolfrtlb
Cloudcroft, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The accommodations were perfect. All the staff were professional and helpful. Thanks to Kirsten George for making sure I had everything I needed. The hotel is located close to everything downtown Houston. Modern in an attractive way.

Helpful?
1 Thank cloud2cloud
Surprise, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here 3 times this year and no better place ever to stay for baseball. Even if you can't stay here stop into the "Ballpark Bar" for a drink. The staff makes you feel like family. I was sad to leave them to go home.

Helpful?
Thank Linda W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I couldn't have had a better experience with my stay at this hotel. From the front desk, to the bar staff, to the hotel concierge, all the way up to the GM they made my stay feel like I was important. I had the idea of proposing to my girlfriend there and asked the hotel to be a part of... More 

Helpful?
1 Thank cody w
1 review
5 of 5 stars Reviewed 2 weeks ago

While waiting for my room to be ready (I arrived 3 hours early) I got coffee in the hotels lobby shop. Tiffany was friendly, helpful and made a great cappuccino. Highly recommend stopping in to say hi.

Helpful?
Thank Shaun B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas St, Houston, TX 77002-3626
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $170 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#15 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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