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The Westin Houston Downtown

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1520 Texas Avenue, Houston, TX 77002-3626
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (121)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Houston Downtown
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 577 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Houston Downtown, formerly Inn at the Ballpark, is conveniently located near many of Houston, Texas' attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park near our hotel in downtown Houston, or a concert at the Toyota Center and a soccer match at the BBVA Compass Stadium - all located within blocks of The Westin Houston Downtown. Stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.
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Room & Suite (115)115
Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Spanish
Hotel links
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723Reviews16Q+A100Room tips
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Popular mentions
Casey J wrote a review Sep 14
Rogersville, Alabama55 contributions6 helpful votes
My wife and I came to Houston for a weekend get away. Chris greeted us at the door and we instantly felt at home. Wait, then we meet Whendy and she was great. We talked about what we like and they made great recommendations ( Irma’s, Osso, and Vic & Anthony), the rooms were great sheets pressed very clean nicely decorated. This is the only hotel that I have saved to my TripAdvisor app and we travel all over for our son’s football games. Thank you again Chris and Whendy.
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Date of stay: September 2020Trip type: Traveled as a couple
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bombaygiri wrote a review May 2020
1 contribution
This was not a typical hotel stay. My daughter had just undergone a craniotomy and 2 other surgeries at one hospital and we needed a place to stay for two nights before she would be admitted to another hospital for further treatment. Since our home was not yet set up to be handicap accessible, I tried to book a hotel room through another property first which was not open for regular business at that time due to the Covid 19 pandemic. However, the General Manager reached out to their sister property,the Westin Downtown, to see if they could accommodate us. Not only did they have a handicap accessible room available, the General Manager, Chris Ziadie, made sure we were well taken care of. The room was perfect!! It was handicap accessible and located right next to the elevator. Whendy was there to greet us at our late check in and even provided a parking space right in front of the entrance! These ladies went above and beyond with the care they showed us during our stay and I can't thank them enough. We will back for a weekend stay to celebrate when my daughter has finished treatment!!
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Date of stay: May 2020Trip type: Traveled with family
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Response from ChristineZ552, General Manager at The Westin Houston Downtown
Responded Jun 7, 2020
Dear Bombaygiril, Thank you for sharing your experience. We are privileged we could host you as our guest during these unconventional times and that we were able to exceed your expectations, it was truly a pleasure. We look forward to celebrating along side with you once your daughter has finished her treatments. We hold you and your family in our hearts. Sincerely, Chris Ziadie General Manager
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Antonio F wrote a review Mar 2020
1 contribution
Every time I stay at the Westin in downtown Houston, the staff is always very accommodating. But the person who always sticks out the most is Whendy. She is the best person I have ever met in customer service and you can tell she really takes pride in her field. She always makes sure that the guests will have a pleasant stay. She is always in a great mood with a smile on her face which is very welcoming. Definitely five stars in my book.
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Date of stay: March 2020Trip type: Traveled on business
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Response from ChristineZ552, General Manager at The Westin Houston Downtown
Responded Mar 26, 2020
Dear Tony2123, We send our most heartfelt thanks your way. Thank you for taking the time to recognize one of my most wonderful team members and thank you for being our guest. Whendy is our Rising Star for the Texas Travel Industry Association. By reading your kind words I am assured of her dedication to the hospitality industry and even more proud to have her represent our front office at The Westin Houston Downtown. We look forward to welcoming you back again soon to your Houston home away from home. Sincerely, Chris Ziadie General Manager
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Steven W wrote a review Mar 2020
La Quinta, California338 contributions131 helpful votes
I have stayed here before and despite being very weak on Marriott Elite recognition, they run a good ship. The rooms are spotless, ceiling fans enhance the climate, sheets are crisply ironed, front desk and valet very friendly. The breakfast Buffett is also very tasty and inexpensive.
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from ChristineZ552, General Manager at The Westin Houston Downtown
Responded Mar 9, 2020
Dear Steven W, Thank you for taking the time to share your feedback after your most recent stay with us. We are delighted to learn that you appreciate all the hard work our housekeeping team does to deliver on guest expectations and the hospitality received at our front desk and valet. We will certainly use your comments to continually improve the experience we offer all of our guests. Please come and see us again soon so we can make sure you enjoy an even better stay. Sincerely, Chris Ziadie General Manager
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Scott wrote a review Mar 2020
1 contribution
Whendy and Alycia at the front desk are so helpful and courteous throughout my stay. They are always joyful! The rooms are great and the restaurant has excellent food! I recommend the Glazed salmon! Thanks.
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Date of stay: March 2020Trip type: Traveled on business
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Response from ChristineZ552, General Manager at The Westin Houston Downtown
Responded Mar 9, 2020
Dear R4615SNscottk, Thank you for your compliments on our outstanding associates and our excellent cuisine. We will make certain your kind words are shared and Whendy and Alycia so recognized for their great service. Thank you for being our guest time and time again. We look forward to welcoming you back again very soon. Sincerely, Chris Ziadie General Manger
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Previous
PRICE RANGE
$210 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the ballpark hotel houston, hotel at the ballpark, at the ballpark houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
200
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Frequently Asked Questions about The Westin Houston Downtown
Which popular attractions are close to The Westin Houston Downtown?
Nearby attractions include Minute Maid Park (0.08 miles), Discovery Green (0.3 miles), and Phoenicia Specialty Foods (0.3 miles).
What are some of the property amenities at The Westin Houston Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Houston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Houston Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Houston Downtown?
Conveniently located restaurants include Phoenicia Specialty Foods, Vic & Anthony's Steakhouse, and Xochi.
Are there opportunities to exercise at The Westin Houston Downtown?
Yes, guests have access to a fitness center during their stay.
Is The Westin Houston Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are any cleaning services offered at The Westin Houston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.