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The Westin Houston Downtown

#34 of 488 Hotels in Houston
Certificate of Excellence
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1520 Texas Avenue, Houston, TX 77002
Special Offer
Breakfast for 2 Included
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The Westin Houston Downtown
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326 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Westin Houston Downtown is STILL THE BEST - *especially* for a ball game weekend. The food is always delicious, the service is always tops and the room is always perfect. They maintain the quality and the experience is the best possible! The Sunday breakfast spread - the occasional surprises there are always awesome. Also like the big-screen added to... More 

Helpful?
Thank Brent B
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Nice, clean, great bar, great food, walking distance to Minute maid Park ( 1 Block ) . A very busy Hotel but never a wait, bar is fun because of the baseball crowd ( not a big bar ) Bartender was on cue ! Valet parking. because it is downtown motercycle racing down street late at night sounds like they... More 

Helpful?
Thank Dale B
Thibodaux
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Going to an Astros game? This is not only the perfect location to stay , it's also the perfect place to meet and eat before and after the game. The staff is "top notch" in courtesy and friendliness. This is an above par hotel that I would recommend to anyone who wants to be treated special while away from home!

Helpful?
Thank Nandiedrich
Georgetown, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here for the last several years while visiting our son/daughter who live nearby. We always look forward to our stay in this super convenient boutique hotel. Across the street from the ballpark where we saw a game and took the tour. Dined next door at Vic & Anthonys Steakhouse....super fine dining! Daniel checked us in very effeciently... More 

Helpful?
2 Thank David-Susan H
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We spent three nights at this hotel, the bed was very comfortable - we both slept really well. For some reason our room was only made up on the first morning. The bathroom was huge and clean. The staff were mostly friendly and helpful, however with one or two exceptions. We tried to use the hotel shuttle service but this... More 

Helpful?
Thank rebeccaw892
New Iberia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was great (location, check-in, room, sheet shop, bar and valet). The only problem was no free breakfast. The website stated "Breakfast for 2 included". WRONG = you had to click on those words to be taken to the hotel site. Needless to say, very deceiving especially when breakfast is our best meal. Otherwise, excellent choice if going to a... More 

Helpful?
Thank librajr
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear librajr, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback! I apologize regarding the confusion over your breakfast. When you have some free time can you reach out to me to discuss? Please feel free to reach out to me directly if I may assist you! Once again, Thank you for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel and fabulous service! Had dinner at Vic & Anthony's next door! Great location, right across from Minutemaid Park. Great venue to see an Astros game. Friendly and attentive staff that catered to our needs!

Helpful?
1 Thank Annette M
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Annette M, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback! Please feel free to reach out to me directly if I may assist you! Once again, Thank you for your review! Be well, Chris Ziadie General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The entire staff was fantastic! The rooms were immaculate and check in was the smoothest I have experienced in quite some time! Most importantly The Food and Beverage Manager went above and beyond to make my son's Birthday celebration before the Astros game a huge success!!

Helpful?
1 Thank Holly M
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Holly M, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback! Please feel free to reach out to me directly if I may assist you! Once again, Thank you for your review! Be well, Chris Ziadie General Manager More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rudy at the Check in desk guided me through problems I encountered while trying to check in. I had made my reservation online, but there were some problems. Rudy helped me to rectify my mistakes. He was very pleasant and knowledgeable. He made it possible for my friends to add me to their reservations. If it had not been for... More 

Helpful?
1 Thank knodland
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear knodland, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback! Thank you for your comments regarding Rudy! Please feel free to reach out to me directly if I may assist you! Once again, Thank you for your review! Be well, Chris Ziadie General Manager More 

Orlando, Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived at 6pm on a Saturday night after a drive across from San Antonio. Whilst I understand there was a baseball game taking place across the road, the service provided by the valet was appalling, even more so considering the pouring rain. We were directed by the traffic police into the side entrance of the hotel next to the Steak... More 

Helpful?
1 Thank Mickwford
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Mickwford, Thank you very much for your review of The Westin Houston Downtown. I am troubled regarding your review of the valet experience. When you are free, can you please reach out to me so we may discuss? Once again, thank you for your review. Be well, Chris Ziadie General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas Avenue, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $183 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#16 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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