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About

#12 of 537 hotels in Houston
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Live the city pace when you stay at the Westin Houston Downtown. Located across the street from Minute Maid Park The Westin Houston Downtown offers meaningful amenities and energetic spaces. Keep yourself well-nourished with delicious on-site dining options. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at our pet-friendly hotel in Houston and thrive.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Luxury
Green
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
4.5
4.5 of 5 bubbles1,100 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Westin Houston Downtown garners praise for its attentive service and welcoming vibe, with many guests lauding the spacious, well-maintained rooms and the hotel's prime location near Minute Maid Park. While some reviewers highlight the lively bar and the hotel's cleanliness, others mention the valet service and proximity to local attractions as notable pluses. However, a few guests note the absence of room service and occasional noise disruptions, alongside concerns about the value due to its pricing and billing issues.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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Kristi L wrote a review Feb 2024
1 contribution
+1
This isn’t the first time I’ve stayed here, so I’ve always been satisfied with the experience. However, THIS trip was special, and warranted the effort of creating my very first Trip Advisor review. We came across an event opportunity at The Westin to participate in a couples cooking competition hosted at the hotel. We thought it sounded fun and different, so we made the almost-4-hour drive and made a weekend of it. We were met with OUTSTANDING hospitality, from everyone, including Valet, bar staff, concierge services, and even our bellhop (is that what they’re called??) who helped us get our luggage to the room. I was very impressed with him, as he explained that it was his first week, and he was so happy with his job and his coworkers-he made it clear that his training had made it clear that customer service was paramount, and he did all he could to make sure we had all we needed and were happy before leaving us to help other guests s Most of all, our experience with the Director of Food and Beverage (Trevor Finnan) and Chef Rafael Ortiz and his staff was just OUTSTANDING. The couples cooking competition was so well planned and executed-we absolutely LEARNED some cooking tips and skills, we enjoyed music, champagne, and meeting and visiting with the other competitors and the staff assigned to help with the event. Every potential need was anticipated and already in place, we were treated like royalty, and the experience FAR exceeded our expectations, especially for the VERY affordable event fee we paid. After learning to cook Risotto, and WINNING (yay us!) the competition, we all sampled one another’s dishes, and were treated to more champagne, and chocolate covered strawberries. We were awarded with a future complementary stay and a personally prepared romantic couples dinner cooked especially for us by Chef Ortiz, complimentary valet parking and a gift card. We spent an hour or so afterwards with our fellow participants (and now new friends!) from the event in the bar. There, we again experienced the royal treatment with responsive and friendly service, great drinks and a wonderfully interactive experience with all the staff in and around the lobby area. Our hosts talked with each of us about the event, and explained that it was the first time that they’ve held it, and wanted any insight and ideas about what they might do to improve and expand on the event. As always, our newly remodeled room was clean and beautiful. (The motion sensor under-the-bed lights are PERFECT for late night trips to the bathroom) We were happy with everything about the room, the staff and the overall experience. Seriously, can’t recommend this place enough based on how well we were treated this weekend.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Keep your eyes open for the couples cooking competition at The Westin Houston Downtown!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded 2 weeks ago
Dear Kristi, On behalf of the whole team, it makes our day to read your thoughtful accolades. Our restaurant team was overjoyed that you and the other participants had such a memorable time at the cooking competition. Providing innovative, entertaining, and of course, delicious, experiences for our guests is one of our favorite activities; it puts a big smile on our faces to know that you had as much fun as we did. Rafael and Trevor were especially pleased to receive your kind words, and thank you personally for joining our special evening. On behalf of the whole team, we eagerly await your return visit, and another opportunity for more fond memories, exceptional dining, and unbeatable Houston evenings. Until next time, we wish you and yours all the best. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lawrence M wrote a review Jan 2024
San Marcos, Texas9 contributions
Arriving in an evening in January, the Westin Houston downtown boasted a wonderful hotel front; easy to drive up valet and even a door greeter! The lobby was so well laid out. You are greeted by a nice lounge, bar, front desk and even a small store. The amenities are exquisite but I want to spend a short moment talking about the staff. The front desk was so welcoming. I traveled with a pet and they were so accommodating and even shared with me the rules if staying with a pet. I do want to give a shout out to Juan at the store in the lobby. He was so friendly and provided excellent customer service! He asked me about my stay and even mentioned a few great things about the location of the hotel! That interaction alone made the trip worth while! Overall great place to stay; lovely rooms, and amazing staff. Dont hesitate to book this hotel on your next visit to Houston!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No self parking valet only ($55 night) unlimited ins and out, digital tipping, pets 40lbs or less...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded 5 weeks ago
Dear Lawrence, Your rave review is music to our ears; thank you for sharing your accolades and for choosing us as your Houston host of choice! We aim to provide everything our guests need to be well, inspired, and enjoy the most exceptional and memorable visit possible. It makes our day to know that we have earned another fan. Juan sends his best regards and was delighted that his warm welcome helped to make your day. On behalf of the whole team, we look forward to welcoming you and your four-legged friend back to our downtown abode in the months and years to come. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roseanne N wrote a review Jan 2024
Crescent, Iowa1 contribution
All the people at the front desk were welcoming . We had a situation come up and they were very helpful and accommodating . The food is very good. We were there on New Years Eve and they had entertainment. There is a lot to do with in walking distance. And yes... the bed and pillows are Heavenly ! We would return.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Jan 22, 2024
Dear Roseanne, It was a pleasure to host you for a memorable New Year’s Eve. No matter the occasion, we aim to create an exceptional experience for all of our guests, and it makes our day to have earned another fan. Our front desk team was delighted that their warm welcome won your heart, and on behalf of all of our colleagues, we look forward to welcoming you back for more restful nights and iconic dining on your next visit. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rachelgldry wrote a review Jan 2024
Galveston, Texas1 contribution
I had the wonderful opportunity to have a 3 night stay at The Westin Downtown during a business trip and I must say I throughly enjoyed the entire time. Isabella at Front desk was absolutely wonderful as was Ted and John from Valet. If I ever have the opportunity to come back to Houston I will definitely stay here! Highly recommend.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Jan 15, 2024
Dear Rachelgldry, It makes our day to learn that we helped to turn your business trip into such an enjoyable excursion. Isabella was delighted to receive your accolades, and Ted and John were all smiles to learn that they helped to make your visit a memorable one. Your personal recommendation is the best accolade that we can receive; we look forward to welcoming you back to Houston in the future, hopefully, sooner rather than later. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy Boatman wrote a review Jan 2024
Houston, Texas13 contributions
We stayed on the top floor (12) in January 2024 in one of the newly renovated rooms. The first thing we noticed is that they’ve put ceiling fans in the rooms and we couldn’t think of another hotel we have been in where there were ceiling fans. Great addition. We found the room spacious and clean and we had a great view of Minute Maid Park. Parking is valet and once we used the QR code to alert them that we wanted our car, service was very quick. We will definitely stay here again.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Jan 9, 2024
Dear Amy, Thank you for sharing your rave review! On behalf of the whole team, it makes our day to learn that you enjoyed our upgraded rooms and convenient technology-enabled valet service. The fact that you are already thinking about your next visit is music to our ears; we look forward to welcoming you soon and until then, we wish you safe travels. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AaronT wrote a review Jan 2024
Calgary, Canada70 contributions
We really enjoyed our stay at the Westin Houston. It is a clean, comfortable stay in the heart of Houston. The proximity to the ballpark and nightlife was really convenient. Great hotel staff made it a real pleasure. They also have a pretty good bar and restaurant on-site. Would recommend.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Jan 8, 2024
Dear AaronT, Your personal recommendation is the best kind of accolade, thank you for sharing and for spending your time with us. Being near so many unbeatable Houston attractions like the Minute Maid Stadium, Toyota Center, and Discovery Green, to name just a few, is certainly a treat; we are delighted that you enjoyed our central location as well. We look forward to welcoming you back for more downtown excursions, and of course, more unforgettable meals and drinks at the Ballpark Cafe and Vic & Anthony’s. Be well, Brian Sciberras, General Manager, brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brandon R wrote a review Jan 2024
2 contributions
I really enjoyed my stay here. The room service was great, I was able to work throughout the weekend without needing to leave the room much. Also Gentry found my Ducks beanie! I left it at the shop and he flagged me down the next day, glad I got to keep a special Christmas present. Great service all around!
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Jan 8, 2024
Dear Brandon, On behalf of the whole team, it is a pleasure to learn that you enjoyed such a relaxing working weekend with us. Gentry was pleased to have helped put a smile on your face, and sends his best regards. It will be our pleasure to welcome you back for more mouth-watering room service on your next visit, and until then, we wish you safe travels. Be well, Brian Sciberras, General Manager, brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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biggunn90 wrote a review Dec 2023
Oklahoma City, Oklahoma2 contributions
The hotel rooms are being remodeled and they look fantastic. Staff was great, especially the guy working the coffee store. He mistakenly forgot to add the shot of Expresso. It was for a friend so we had no idea, but when we returned(3hrs later) he called us back and admitted the mistake. For that he provided me a cheese danish, and a great conversation to follow. Guy was super. We appreciate the gratitude young fella. Made for a great Saturday snack.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Dec 26, 2023
Dear Biggun, Your accolades are a joy to receive! The team at the Ballpark Cafe was delighted to know that their warm welcome put a smile on your face, and thanks you for your kind words. We look forward to welcoming you back to our spacious, inspiring rooms on your next visit, and until then, we wish you safe travels. Be well, Brian Sciberras, General Manager, brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kajuana g wrote a review Dec 2023
1 contribution
Alexis was great. Professional and fast. She was the bartender for our event. Super fast and the drink were just right. We had our corporate holiday party at this location and it did not disappoint. Great job.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Dec 19, 2023
Dear Kajuana, Thank you for choosing us for your event, we are delighted to know that you and your colleagues had such a memorable evening with us. Alexis was delighted to hear your accolades, and thanks you for your kind words. She looks forward to providing you with more expert mixology, no matter the occasion. On behalf of the whole team, it was a pleasure to be your Houston host, and we hope to see you again soon. Be well, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shane S wrote a review Dec 2023
3 contributions
I had a 1-night business trip in downtown Houston and this was a last-minute booking. Upon arrival, I was greeted twice before I even stepped foot into the lobby by the Valet and Door Man. The check-in process was smooth and quick, allowing me to get to my room and relax for a few minutes before attending a dinner that evening. The room was a spacious Junior King Suite, complete with a tub and a separate shower in the large bathroom. I was especially excited to see a ceiling fan in the room, cause if you're from Texas you know that those are often necessary! Although I didn't utilize the service, I even noticed that you could rent a large, dual-display workstation in case you needed to get some work done in your room. That would have been a very cool option had my stay been several days! After my evening event, which I didn't even have a chance to eat at, I was starving and came back to the hotel. Cameron and Kat in the lobby bar made me feel most welcome and crafted a delicious old-fashioned while I decided what I would order. I was impressed with their selection of Texas whiskeys and not just the typical bottles like Jack, Jim, and Johnny, though I'm sure they had those too. The chicken quesadillas hit the spot for something quick and easy. The next morning on my way out the door, my hands were full and before I even made it to the door, the GM, Brian, was there to grab a bag and open the door. It's clear to me that commitment to outstanding customer service is shared by the entire team at this hotel. Overall the entire experience was fantastic from check-in to departure. I'd highly recommend if you are looking for a convenient location in Downtown Houston, especially if you're ever attending an Astros game or want something walkable to the light-rail system or GRB Convention Center.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at The Westin Houston Downtown
Responded Dec 19, 2023
Dear Shane, Your thoughtful recommendations and accolades are a pleasure to receive. On behalf of the whole team, it was our pleasure to be your Houston host. We aim to provide a memorable and refreshing experience that leaves our guests with a feeling of all-around well-being; your kind words let us know that we have hit our mark, and we are delighted to have earned another fan. The many outstanding artisanal food and drink producers found in the State of Texas are near to our hearts, and we always enjoy the opportunity to present them to our guests. On your next visit, we hope that you have a chance to sample the many tempting options at Vic & Anthony’s Steakhouse as well; it has won the hearts of many discerning foodies and is sure to win yours as well. We look forward to welcoming you back soon, and until then, we wish you safe travels. Warm regards, Brian Sciberras General Manager brian.sciberras@ldry.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$256 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the ballpark hotel houston, hotel at the ballpark, at the ballpark houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN HOUSTON DOWNTOWN $179 ($̶3̶4̶5̶) - Updated 2024 Prices & Hotel Reviews - TX

Frequently Asked Questions about The Westin Houston Downtown
Which popular attractions are close to The Westin Houston Downtown?
Nearby attractions include Minute Maid Park (0.08 miles), Discovery Green (0.3 miles), and Phoenicia Specialty Foods (0.3 miles).
What are some of the property amenities at The Westin Houston Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Houston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Houston Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Houston Downtown?
Conveniently located restaurants include Vic & Anthony's Steakhouse, Phoenicia Specialty Foods, and Xochi.
Are there opportunities to exercise at The Westin Houston Downtown?
Yes, guests have access to a fitness center during their stay.
Is The Westin Houston Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Houston.
Are pets allowed at The Westin Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Westin Houston Downtown?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (3.8 miles), Buffalo Bayou Park Cistern (1.1 miles), and Sam Houston Park (0.8 miles).