The Westin Houston Downtown is top notch! The room was very clean and comfortable. The General Manager, Brian, and all his staff were very professional and friendly. We arrived earlier than anticipated. Our room was not ready but the front desk staff was quick to get us into a room so that we could relax. We will definitely come back. Thank you Brian and staff for making our stay so enjoyable!
As a frequent business traveler, I definitely have my favorite brands and Westin is one of them. However, my recent experience at the Westin, downtown Houston took it up a notch. It is a beautiful property in a great part of town, across the street from Minute Maid Park. It also has a very boutique feel compared to many of the larger properties. From the minute you greeted with the wonderful “Westin Fragrance”, you are treated to a superior experience. Everyone of the staff from Yadana and Sophia in the lobby bar to the GM, Brian, made my stay a special one. I hope to be back soon, either for business or the next time my MN Twins play the Astros.
Nice but a bit aged Property. Staff is nice. Still recovering from covid effect. Overtime parking is $40. Close to all good restaurants . They do not offer lounge for premium Marriott members. Breakfast is limited menu.
We received an simply incredible experience from the time we drove up with the valets, to check in and stay in a wonderful room. The staff was very friendly, downstairs at the bar and restaurant was fantastic and just a two three minute walk to Minute Maid park for the game. What a great hotel and will plan to stay there every time we are in downtown Houston...
This beautiful hotel & it's incredible staff were amazing! Hotel was spotless & staff in all positions were extremely helpful & friendly. The selection of food on the menu was varied & prepared very well & service in restaurants & bar surpassed expectations. Also impressed by the doormen, valet parking attendants & reception.All went out of their way to be helpful. I believe service of this kind starts at the top with the manager. Highly recommend this hotel!