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Hotel ICON, Autograph Collection

Traveler (489)
Room & Suite (219)
Dining (37)
Certificate of Excellence

About

#26 of 541 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Historic Hotel
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
88Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
1,397Reviews
11Q+A
100Room tips
Traveler rating
  • 859
  • 344
  • 109
  • 42
  • 43
Time of year
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Popular mentions
This review is focused more on the staff, their professionalism and helpfulness during a recent event held at the hotel. We were bringing in many additional items to setup/decorate and the staff hopped in and assisted without hesitation. Gilberto(Ruiz) was our beverage captain
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Response from HoteliconHouston, Front Office Manager at Hotel ICON, Autograph Collection
Responded 1 week ago
Thank you so much for your review! We are so glad to hear that you enjoyed everything and that your event went very well. These employees will definitely get recognized because of this so thank you so very much. We hope to be able to serve you again on your next trip to Houston!
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One of the worst hotel experiences I have had. Basic amenities such as soap and shampoo not in the room. Took the staff 11 hours to bring the basic items that should have been in the room. The mini fridge in the room broken and full of standing water. Discussed the issue with
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Response from HoteliconHouston, Manager at Hotel ICON, Autograph Collection
Responded 1 week ago
Thank you for choosing the Hotel ICON, Houston for your accommodation needs. While it upsets us that we were not able to exceed your expectations, we appreciate being advised of our shortcomings so that we have an opportunity to correct them. Please accept our apologies for your experience. I can only imagine the frustration and apprehension you experienced when you had to wait so long for the basic amenities . I have shared your experiences with our Director of Housekeeping and have asked for their immediate corrective actions to ensure your experience is not duplicated. We pride ourselves in our ability to provide excellent experiences, but in this case it appears we have failed. For this we are truly sorry! Once again , thank you for your business. When your plans take you back to the Houston Area, we hope you will give us an opportunity to regain your trust. We wish you all the best in your travels.
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+1
My spouse and I love to do weekends in Houston, and the Hotel Icon is one of our 3 favorite places to stay. The location is the best--in the heart of Downtown's action and right next to the Metro Rail for easy access to the Museum District and Hermann Park. In a city known for
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Response from HoteliconHouston, Front Office Manager at Hotel ICON, Autograph Collection
Responded 1 week ago
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! These staff members will be recognized because of your comment so thank you so very much! We hope to be able to serve you again on your next trip to Houston!
Read more
We spent two nights over Easter weekend. Great location, quiet,excellent staff help,especially Driss in the restaurant! We loved the spacious bath room with large/great shower. Our first stay in Houston to visit granddaughter who took us to The Grove restaurant in downtown
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Response from HoteliconHouston, Front Office Manager at Hotel ICON, Autograph Collection
Responded 3 weeks ago
I am so glad to hear that you enjoyed your stay with us! Thank you so much for your review! We hope to be able to serve you again on your next trip to Houston!
Read more
This is a cool place in downtown Houston. It's a great location and has a lot of character. It was a bank and they still have the vault behind the check in desk. We had a meeting and it was a good venue. My only complaint was the bed - not very comfortable and the pillows
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Response from HoteliconHouston, Front Office Manager at Hotel ICON, Autograph Collection
Responded 4 weeks ago
Thank you so much for your review! I am glad to hear that you enjoyed your stay and meeting with us. We hope to be able to serve you again on your next trip to Houston
Read more
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PRICE RANGE
$201 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
icon hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
135
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