So I arrived yesterday and immediately upon arrival had an issue with parking for the establishment. Their parking garage says that they are full and you cannot park there so I had no choice but to valet park. When I got inside to check into the hotel they told me that's just a sign to prevent the public from parking... More 

Joy, the front desk agent was so pleasant. I didn't have my honors number and they gave me a chance to get it and add it so the stay counted. The room is great but the pillows are fantastic!! What a great nights sleep. Looking forward to the next 3 nights of sleep.

This is my fourth time to stay at Hilton Americas, yet I've never reviewed it. My prior three visits were better than this one. The hotel itself is stunning and visually appealing. The bridge to the George R. Brown Convention Center is terribly convenient if you are attending an event there. My room was comfortable, however, I was given a... More 

Perfect location for attending events at the convention center. Hotel has great amenities with a nice fitness center and pool. The staff did a great job during our stay and the Hilton rewards perks were fantastic. The restaurants on site are also a plus.

Room was clean and comfortable. All staff did their jobs but didn't go out of the way to make you feel valued. At $300+ per night for the room I expected more than I experienced. I have had rooms that were just as good and staff who treated me just as well for half the price at other hotels.

Just lousy from poor housekeeping, to scary "Security" intrusion, to mediocre restaurant. You should be embarrassed! Despite my complaints to front desk and Guest Services, no improvement happened. Starbucks and the FedEx store best features of this Hukton!!!!!

I only stay at this Hilton when I do blind reservations. This place is not my hotel of choice. Stayed there for a business day recently. Not impressed. Good facilities--nothing to rave about. No 24 hours coffee stand and sandwich store as the Hyatt Regency. Good luck on getting a coffee after 11 pm. Customer service leaves a lot to... More 

Upscale beautiful hotel and sky bridge to the convention center. The lobby is spacious and well appointed. The lobby bar had great service, an abundance of TV's for viewing sports and comfortable seating. Drinks and food in the bar were pricey, as to be expected in these locations. The room was clean and comfortable. Great view of the city. Swam... More 

A beautiful and upscale hotel with huge and impressive lobby areas. Seems like Houston was getting ready for the 2017 SuperBowl when we visited: the streets and walkways all around the hotel, convention center, and the park located just across the street, were under siege. We used our Hilton Honors and stayed on an upper concierge floor. We really enjoyed... More