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Very nice hotel in downtown Houston, close to other attractions and to the metro streetcar system stations. The hotel has a pool and a fitness area, both clean and easy to get to. The folks at the front desk were helpful and courteous. Would definitely...More
1 Thank poffdm
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded May 30, 2017
I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would...More
loved our room which was ready when we arrived (think it was 723 from memory). early afternoon. Woman at reception (Miriam?) was very friendly and helped us out with directions to a nearby hotel where our city tour next day was departing from. Gave us...More
1 Thank AndAkiAnd
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded May 10, 2017
We appreciate you taking the time to give us your review and we are delighted to see it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Houston area.
I stayed at this Residence Inn for business since it was close to a meeting that I was going to have the following day. The woman at the front desk (Megan M.) was extremely pleasant and even enclosed a nice hand written note to welcome...More
1 Thank StocksMan
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded May 1, 2017
Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More
We had a WONDERFUL visit!! This hotel was very easy to find and so was the valet parking. The front desk attendant was so friendly and all smiles. The room was amazing with a great view of the city. The room with the two bed...More
3 Thank Laurie t
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded April 3, 2017
Laurie, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. I am thrilled you had such a wonderful time! Thank you for recognizing our great...More
We stayed here for the better part of a year, for training my husband had to do for work. They went above and beyond to make sure we were taken care of. From Valet, to the front desk, to breakfast, to housekeeping, and everything in...More
1 Thank Ouida C
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded March 14, 2017
Ouida, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm...More
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to downtown. A Taxi or Uber is your best option to get to the cruise terminal.