We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Residence Inn Houston Downtown/Convention Center

Show Prices
#159 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Residence Inn Houston Downtown\/Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

201 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Residence Inn Houston Downtown/Convention Center
See the most recent reviews
Showing 192: English reviews
Colorado Rockies
Reviewed November 23, 2013

Stayed for convention in October. All rooms downtown pretty well booked, so got gouged at $379/night for a 2 bedroom suite that was a dump. The reservation said "City View" but when we arrived the only 2 bedroom suite had a view of other rooms with a dirty unused roof below. The carpet was stained and filthy, the décor doesn't...

 Report
Helpful?
1Thank DineRight4
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoed our teams service! However I sincerley apologize for the other issues you expereinced. I can assure you this is not how we normally operate. We truly value your business and look forward to your next visit! Ryan Frederick General Manager

Virginia
Reviewed November 19, 2013

Stayed here a few times now. Not coming back. I usually like the bigger Res Inn rooms but here, not very well maintained. And staff is simply indifferent to requests. Probably better off trying Courtyard right next door ( higher rated on this site but I have yet to stay there). Staff at this place displays great indifference to guests,...

 Report
Helpful?
Thank KWLV
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was surprised to hear you found our team to be indifferent. I can assure you our team takes extreme pride in being the cleanest and freindliest. Nonetheless I will be sharing your comments with the team as an example that we can always improve. I truly appreciate...

Milwaukee, Wisconsin
Reviewed November 18, 2013

Stayed 4 nights for a convention at George Brown. Pros: 1. Location is good, as you can walk 10 minutes to the convention center as well as several restaurants. For jogging / walking it is just a few blocks from a park and an urban river trail. 2. My room 723 was above average for a Residence Inn, as the...

 Report
Helpful?
Thank bradleystat
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed your stay with us! I wanted to let you know that in December we will be doing so updating that I think you are going to love. Thank you again for staying with us and we look forward to your next...

india
Reviewed November 4, 2013

I have stayed here before several times and everytime had left them with some feedback but of no avail. Recently there was a goof up and since them the GM has been listening and making changes. On top they have started catering to the needs of the vegetarians and yes it is more than salad - thank you! So all...

 Report
Helpful?
Thank ajay60
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you are noticing the changes we are making! We truly value your business. Thank you again for staying with us! Ryan Frederick General Manager

Melbourne
Reviewed October 27, 2013

This hotel is pretty basic. Positives: The rooms provide more than the usual hotel room. That is there is the basic room, plus a small living area. The front desk staff are very friendly and helpful. Useful little 'market' kiosk to buy snacks etc. There is a launderette, where you can wash a load of laundry for 5 quarters and...

 Report
Helpful?
Thank DocM-Melbourne
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed our very friendly staff! However I do want to let you know that in December we will be updating our rooms and I think you will really enjoy the new look! Thank you again for staying with us and we hope...

Boston, Massachusetts
Reviewed October 13, 2013

We spent one night in this hotel. This hotel shares a building with courtyard next door so the entrance and parking issue is confusing. Just pull up to the Courtyard entrance and valet will take care of you. There is no self-park there. The front desk was a bit understaffed when we arrived but they still were able to serve...

 Report
Helpful?
Thank Elena F
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed our nice, clean and convenient hotel! Incase you did not already know the hotels connect on all floors 3 and above to make it easier to navigate. Thank you again for staying with us and have a great day! Ryan Frederick...

Essex
Reviewed September 29, 2013

Stayed here for two nights with purpose of visiting Minute Maid Park. Arrived on a Saturdays when Astros were playing Yankees. We arrived before 2pm and were told that there were no rooms available before 3pm check in time which was fair enough. However when 3pm arrived no room was available. It was not until nearly 4pm that we could...

 Report
Helpful?
Thank HobartEssex
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you chose to stay with us while in town for the Yankees game! I sincerely apologize however that your room was not ready to check-in until 4pm. We will always honor early check-in requests when rooms are available. This particular day a majority...

Detroit, Michigan, Usa
Reviewed September 23, 2013

This is the second time I stayed at this hotel for business. The location is great for visiting multiple customers in the downtown area. Most were within walking distance of the hotel. Nice pool; small exercise room; but equipment was always available. Buffet breakfast was included every morning with a rotating selection; however there was something for everyone's taste. Travelled...

 Report
Helpful?
Thank SherylM194
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to reivew our hotel! It was great to hear you enjoyed your 2nd visit with us! Thank you again for staying with us and we look forward to welcoming you back soon! Ryan Frederick General Manager

Fort Mitchell, Kentucky
Reviewed September 20, 2013

Nice hotel in a very convenient location in the heart of downtown Houston. Staff was very helpful and every time I saw someone on the staff they were quick to say hello, good morning, etc. Room was very nice overall experience was excellent.

 Report
Helpful?
Thank Tyler H
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to reveiw our hotel! It was great to hear you enjoyed our clean and friendly hotel! The team takes a lot of pride in providing both to all of our guests. Thank you again for staying with us and we look forward to seeing you again soon! Ryan Frederick General Manager

Los Angeles, California
Reviewed September 19, 2013

I really stayed 2 nights for business purposes and chose the RI because of its proximity to the office. The studio room was pretty much identical to other RI's although this one has much higher ceilings, which is more spacious. I love having a sink and big vanity in the dressing area, separate from toilet and shower. Everything in the...

 Report
Helpful?
Thank efpatters
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to reveiw our hotel! I was thrilled to hear you you enjoyed everything from our high ceilings to the friendly breakfast team! Thank you again for staying with us and we look forward to your next visit! Ryan Frederick General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (6)
Viewed
Dining (3)
Viewed
Room/Suite (5)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Room/Suite (40)
Viewed
Pool/Beach Area (2)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (3)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (10)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Houston hotels
Downtown
SpringHill Suites Houston Downtown/Convention Center
Downtown
No photo provided
Downtown
Holiday Inn Houston Downtown
Holiday Inn Houston Downtown
#107 of 501 in Houston
91 reviews
Show Prices
Show Prices
Show Prices
Downtown
Homewood Suites by Hilton Houston Downtown
Downtown
Athens Hotel Suites
Athens Hotel Suites
#314 of 501 in Houston
180 reviews
Downtown
Embassy Suites by Hilton Houston Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston Downtown/Convention Center is located in the heart of downtown and offers modern suites while keeping the ambiance of the historic Humble Oil building. Within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the Theater District, guests can easily access Houston's top sites. Our new suites feature separate living areas, full-size kitchens, free WiFi and plush Marriott bedding. Every suites is pet-friendly and has 50% more space than traditional hotel rooms. Extended stay guests will enjoy thoughtful amenities including valet parking, outdoor pool and patio, 24-hour fitness center and a free breakfast buffet served daily. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels. ... more   less 

Additional Information about Residence Inn Houston Downtown/Convention Center

Address: 904 Dallas St, Houston, TX 77002-6320
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $133 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Downtown/Convention Center 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Hotels.com, Priceline and Cheap Tickets so you can book your Residence Inn Houston Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn
Hotel Style:
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Houston Downtown/Convention Center staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Residence Inn Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner room was large and secluded.”
 of 5 bubbles N3599WZmariec, Jan 12, 2017 | Read review
“Check aaa and marriott member rates”
 of 5 bubbles 1hogwild, Dec 30, 2016 | Read review
“Ask for a quite room...”
 of 5 bubbles Art142, Nov 2, 2016 | Read review
“Residence Inn for family and kids”
 of 5 bubbles ikr0chin, Sep 17, 2016 | Read review
“nothing to offer”
 of 5 bubbles LocalVA, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question