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Residence Inn Houston Downtown/Convention Center

260 reviews
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Traveler (36)
Room & Suite (118)
Pool & Beach (17)
Overview
  • Excellent43%
  • Very good35%
  • Average16%
  • Poor5%
  • Terrible1%
Travelers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Houston Downtown/Convention Center
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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13
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1 - 5 of 247 reviews
Reviewed 4 days ago

Stayed at this hotel for 2 weeks while on business in Houston. I like Residence Inns: having a full kitchen and the semblance of an apartment (separate bedroom, sitting area) makes it easier to be away from home. Most Residence Inns are laid out the...More

Thank Richard T
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 days ago

Thank you for taking the time to review our hotel. We greatly appreciate feedback such as your to use as training opportunities with our team. I will be sharing your review with my entire housekeeping team to ensure this is an isolated incident and that...More

Reviewed 3 weeks ago

We stayed at this hotel for three nights. The rooms are large and very accommodating. Overall the hotel is good, including the location in downtown. The rate for the room is good, and it is supposed to include a complimentary hot breakfast. That's where I...More

2  Thank John C
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 2 weeks ago

Thank you for taking the time to leave us a review. I apologize about the issues you experienced with the staff during your stay. I will be sharing your review with the team to use a teachable opportunity with them. Please feel free to email...More

Reviewed 3 weeks ago

With 3 teenagers, we enjoyed having 2 bedrooms/2 bathrooms and a sofa bed. Plenty of space and TVs for everyone. Enjoyed that is is a historic building and the location was excellent. Quick walk to the Toyota Center with no problems. Breakfast was good and...More

1  Thank CKing2012
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 weeks ago

Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Residence Inn Houston Downtown/Convention Center. We look forward to welcoming you back again on your next trip.

Reviewed 4 weeks ago via mobile

Great experience, comfortable bed, friendly staff, very accommodating! No reason to eat out for breakfast, very nice spread. Couple evening they had social hour with drinks and food. Wish they had a policy for guest doing laundry that after 2 hours if you don’t get...More

1  Thank hlhewitt
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 weeks ago

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

Reviewed December 18, 2017

Lovely hotel. Has all the amenities one would want. Great service to boot. Breakfast is excellent. Has both a hearty side with eggs and meats (turkey sausage for those who don't eat pork) and a healthful side with fruit, yogurt and oatmeal. But as good...More

1  Thank George O
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 3 weeks ago

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming...More

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12345650
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$150 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$150 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveler (36)
Room & Suite (118)
Pool & Beach (17)
Dining (7)
Hotel & Grounds (65)
Bathroom (8)
Business Center & Event Rooms (2)
Questions & Answers
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inthegarden
March 29, 2017|
AnswerShow all 2 answers
Response from DABLAB | Reviewed this property |
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
1
Vote
inthegarden
March 17, 2017|
AnswerShow all 2 answers
Response from Traveltheorient | Reviewed this property |
I didn't see a hot pool... I believe the pool is heated all year around but to be on the safe side, I'd check with mgt....
1
Vote
inthegarden
January 13, 2017|
Answer
Response from Diana L | Property representative |
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
1
Vote
Room Tips
"Liked the corner suite"
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"Hallways are long. Ask to be not far from the elevator."
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"Valet only parking. They don't take call ahead ticket # so you have to wait. Wait times were as much..."
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"heart of the city easy access to everything"
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