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Residence Inn Houston Downtown/Convention Center

#168 of 488 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
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Residence Inn Houston Downtown\/Convention Center
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184 Reviews from our TripAdvisor Community

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Showing 176: English reviews
French Settlement, Louisiana
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am a Platinum member with Marriott and travel every week. I have stayed at this property in the past, with bad results and had a very similar experience this week. My flight was cancelled to Houston with the Southwest computer issues, so I drove 6 hours to check into a "handicapped room" - that was all they had left.... More 

Helpful?
1 Thank C W
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback about your stays with us. Being a Platinum Elite Member you are aware of the high standards Marriott prides itself on and I'm disappointed to hear we did not achieve our goal during your stay. I will be following up with our team about the issues you experienced. I know I cannot turn back the... More 

Los Angeles, California
Level Contributor
90 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently because I had an event at the convention center. The only reason I am not rating it 5 stars is because I wasn't crazy about staying in downtown Houston in general. That being said if I had to stay downtown again I would stay here. Pros - great service you would expect at a Marriott, attached... More 

Helpful?
1 Thank Airbound13
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback! I'm happy to hear you enjoyed a corner room at our property and the amenities we have to offer. Downtown Houston is preparing to host Super Bowl 2017, and with this comes many improvement projects. We will be very excited to show the progress to our guests as these projects progress. Should your travels bring... More 

Hendersonville, North Carolina
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff were friendly and helpful. I chose this location as it is only 10 to 15 minutes from the convention center where I had a meeting. My wife accompanied me for this trip. We appreciated the room having a full kitchen. Being summer, the outdoor pool was a plus. During the first few days of the week,... More 

Helpful?
1 Thank ebinde
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your kind comments! I'm happy to hear you and your wife enjoyed your time at our property! Our outdoor pool located on the third floor is a great way to escape the Houston heat! We hope to see you again on your next trip to Houston! More 

New Braunfels, Texas
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 18, 2016

Very central location for access to many downtown offices. Rooms were quiet and generous in size. Finish was showing its age just a bit, but nothing too bad. Bed was very comfortable. Breakfast very decent (better than other Residence Inns).

Helpful?
1 Thank Scott2211
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing about your stay with us! We are pleased to hear you enjoyed our convenient downtown location and spacious suites. We hope to welcome you back on your next trip to Houston! More 

Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 17, 2016

This hotel must be the only one in Houston with no king beds! When we checked in, we also learned that the only ice machine was on the first floor. Our room had no ice bucket. Parking your car costs $30 per night, which should be a boost for Uber. There are ice makers in the room refrigerators, but the... More 

Helpful?
1 Thank Fridayplaygoer
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback regarding your stay with us. I would like to apologize for the ice maker in your guest room refrigerator not working properly during your stay and I will be sharing your comments with our housekeeping and engineering teams to ensure this is an isolated occurrence. We appreciate you choosing to stay with us during your... More 

Washington, District of Columbia, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

The staff at this hotel was amazingly personable and friendly. All of them introduced themselves and showed an amazing level of customer care. They seemed to love what they were doing and who they did it for. The rooms were spacious, well appointed, and quiet except for occasional light rail noise during the day and evening. The food was plentiful... More 

Helpful?
1 Thank Bob M
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking time to share about your stay with us! Our team will be thrilled to hear you enjoyed your stay and we hope to have the opportunitiy to host you again should your travels bring you back to Houston! More 

Rapid City
Level Contributor
231 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed April 19, 2016

Had a conference at the Brown center and so glad I decided to stay here rather than the Hilton. While there is work (improvements!) going on outside and down the street, I really liked the convenience of this hotel to nice restaurants. All only a short walk away. All the staff were very pleasant and helpful. This is a solid... More 

Helpful?
1 Thank Dr-Ing-Dchen
Oakland, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 12, 2016

One building combines the Courtyard, Springfield Suites, and Residence Inn. Though the Marriott brands cohabitate, they are separate entities. Room charges are good only for the one entity you are booked into. My experience here was superb. I booked a studio suite @ the Residence Inn. Though I am only a silver and thus not eligible for an upgrade, I... More 

Helpful?
1 Thank Jonathan L
Cabo San Lucas, Mexico
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

I was in town for a conference and stayed here for one night. The two best parts of hotel are the ginormous room and Starbucks in the hotel. The staff was very friendly and I did not have the opportunity to eat so I cannot comment on that… There are basically no views and it is an excellent location close... More 

Helpful?
1 Thank jwillie2000
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for choosing our hotel for your stay in Houston. I'm happy to hear you enjoyed your spacious suite and the nearby restaurants, including Starbucks. Thank you for sharing about your experience, and we hope to see you again should your travels bring you back to Houston! More 

Ann Arbor, Michigan
Level Contributor
107 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed March 24, 2016

I love how Marriott has beautifully updated and repurposed this 1921 Humble Oil building. The Courtyard, Springhill Suites and Residence Inn are all located within this historic building. The rooms are typical Residence Inn rooms, with the difference being high ceilings and windows which open slightly. The windows of many of the rooms open into a large central courtyard. I... More 

Helpful?
2 Thank MyHobbyIsTravel
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing about your experience at our complex! I'm thrilled to hear you enjoyed your stay with us. As you mentioned, the City of Houston is preparing for SuperBowl 2017 and that does involve some projects near our property. Thank you again for your review and we look forward to seeing you on your next visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston Downtown/Convention Center is located in the heart of downtown and offers modern suites while keeping the ambiance of the historic Humble Oil building. Within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the Theater District, guests can easily access Houston's top sites. Our new suites feature separate living areas, full-size kitchens, free WiFi and plush Marriott bedding. Every suites is pet-friendly and has 50% more space than traditional hotel rooms. Extended stay guests will enjoy thoughtful amenities including valet parking, outdoor pool and patio, 24-hour fitness center and a free breakfast buffet served daily. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels. ... more   less 

Additional Information about Residence Inn Houston Downtown/Convention Center

Address: 904 Dallas Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $113 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Downtown/Convention Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn
Hotel Style:
#5 Green Hotel in Houston
#115 Business Hotel in Houston
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