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I stayed 1 night on July 26,2014 & I payed for 2double beds to be in my room. I complained to the front desk & they tell me they made a mistake on over booking. Worst stay ever!! Hair in shower & bed, nobody reimbursed...More
Thank Sam S
Response from Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded July 31, 2014
Sam - Thank you for your recent review of your stay. We strive to provide our guests with all the comforts of home, so we are disappointed to hear that we were not able to accommodate your room request and that your room wasn't cleaned...More
This was an excellent choice. I usually use price line and don't care what hotel I get. I can assure you, I will be looking out for this one. And more importantly, Staff Mary was outstanding. She came up to my room, brought me dishes,...More
Response from Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded July 24, 2014
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and that you received such excellent service from our staff. I will be sure to share your kind comments with...More
My parents & I each booked a room for an overnight stay while traveling through Houston. We have family in the area, so chose this hotel for its location.
Check-in was easy, service was good & location was convenient. Like everything in Texas, the room...More
Response from Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded July 25, 2014
Thank you for your recent review of your stay. Please accept my apologies for the cleanliness and condition of your room. As this hotel's manager, I can assure you that I will be meeting with my housekeeping staff to review our company's high cleanliness standards...More
If you like clean places stay away from this one. Mold in the shower, bugs in the lamp, and the front desk is not 24/7. The smoke alarm was broken so we went to the front desk at night and they gave us batteries to...More
Thank Ramzi S
Response from Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded July 23, 2014
Thank you for your recent review of your stay. We sincerely apologize for the inconvenience while you were staying with us and that your room was not cleaned to your standards. To make sure this doesn't happen again, we will have a meeting with our...More
We tried to check-in at 3pm and were told to come back because our rooms were not ready. We came back at 3pm and were given 2 rooms on the extreme opposite ends of the floor (even though I explicitly asked for rooms near each...More
$80 - $99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Texas Gulf Coast >
Also Known As
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City ,