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Four Points by Sheraton Houston Greenway Plaza

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Four Points by Sheraton Houston Greenway Plaza
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135 Reviews from our TripAdvisor Community

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Showing 121: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW

Four Point was off to a rocky start when I got placed into a room with no internet. Not only that, but the hotel staff knew that there was no internet in my room (why put me there in the first place?). They ended up making it right by getting me switched over and comp'ing my breakfast. Definitely would have... More 

Helpful?
Thank Max D
Henderson, Nevada
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is conveniently located not far from the Medical Center and Galleria areas. The property could use an update. The lobby and restaurant area are fine but the rooms need it the most. The paint, wallpaper and furnishings should all be redone. The best thing about this place is the staff. My elderly father got home without his suitcase which... More 

Helpful?
Thank Mgray0810
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on a whim and I could not have been happier. The overall service was great and all the staff were very helpful and friendly. At the restaurant/bar I met Earl, who was working the majority of my stay. The man does an impeccable job making everyone feel at home. The food was delicious and the beer selection was... More 

Helpful?
Thank Andrew T
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

To avoid over priced downtown hotel this is a place for you. Easy to get to downtown or airport by train. Complimentary shuttle and friendly drivers drop you/pick you up from train station or Airport for only waiting 5_10 minutes. Friendly staff and quick check in, Clean room. Big Breakfast buffet.

Helpful?
Thank jahan g
Virginia Beach, Virginia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was awesome. It was my birthday weekend and I decided to travel to Houston with some friends. The staff was polite and considerate to our needs. The shuttle service was remarkable ... thanks to Nicki. She was on time and didn't complain even when having to drive during a severe thunder storm. Keeva was polite and considerate and... More 

Helpful?
Thank Yevonne B
Dallas
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel 1 night on a business trip and it was fine. It is located in the Greenway area of Houston which I think is pretty accessible to a lot of the major areas, like Rice, the Medical District, Galleria and Downtown. The hotel is nice and clean and the room was quiet and comfortable. There is... More 

Helpful?
Thank pxisright
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear pxisright, Thank you for being our recent guest and for sharing your feedback. We are happy to know that you enjoyed your overall experience including the cleanliness of the rooms as well as our great location central to the Galleria and Texas Medical Center areas as well as close to Downtown. We hope to have the pleasure of calling... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

So I am stuck in Houston for work and sitting in the bar knocking out some work. The only guy working is Earl and he is great, making jokes, keeping the drinks full etc. So I am hungry and he recommends the wings (normally not a fan) and I order some Sweet Chili wings.....OFF THE DAMN CHAIN. Lorde in the... More 

Helpful?
Thank Don L
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Don L, Thank you for your business and feedback regarding a recent stay. We are pleased to know that you enjoyed your stay and dining experience as well as the service you received from Earl and Lourde. Both Earl and Lourde are valuable members of our team and it will be a pleasure to share your feedback with them... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Earl the bartender was great to talk to and quick with service. Lorde the chief made an awesome brisket sandwich. The chips and salsa were super good. Room was. Lean and bed is comfortable. Very clean and will stay here on my next trip through Houston.

Helpful?
Thank Joyce H
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Joyce H, Thank you for being a guest of the Four Points by Sheraton Greenway Plaza recently and for sharing your feedback regarding the stay and dining experience. Earl and Lourde are valuable assets to our restaurant and hotel team and I appreciate your acknowledgement of their service. Thank you again for sharing your experience and we hope to... More 

Allen, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I am a patient at the hospital so I come to Houston often. This was my most relaxing trip. Everyone was helpful and courteous at the front and the housekeeping staff was polite when they came in. Lera and Earl were great at the bar/restaurant, the burger Lorde made was top 5 I have ever eaten. The shuttle to the... More 

Helpful?
1 Thank DrGarth
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear DrGarth, First, our team would like to wish you good health and know that our thoughts are with you and your family. Thank you for the feedback regarding a recent trip to the Houston area. We are so pleased to know that you enjoyed your stay and experienced the service from our team that we are so proud of.... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The customer service was so wonderful Mr. Wellington at the front desk a wonderful people person. This is my favorite hotel hands down. My family and I will be back. Mr. Gus was very helpful to my family and I. I want to thank the whole staff at 4 points

Helpful?
Thank Brittany D
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Brittany D, Thank you for sharing your experience with us. We are pleased to read that you enjoyed your overall stay at the Four Points by Sheraton Greenway Plaza including the service you received. I am thrilled to share your specific feedback regarding the memorable service received from Wellington and Gus with the entire team and specifically with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Fwy, Houston, TX 77098-4502
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $76 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
4 Points By Sheraton Houston Southwest
Four Points By Sheraton Houston Southwest Hotel Houston
Four Points Houston Southwest
Houston Sheraton
Houston Four Points
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