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Four Points by Sheraton Houston Greenway Plaza

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Four Points by Sheraton Houston Greenway Plaza
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170 Reviews from our TripAdvisor Community

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Showing 156: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

If you are in the area you can come by for Draft Wednesday. Free appetizers and beer! The bourbon pecan cheese cake I'd to die for!!!! Keeva made the cheesecake and it was like Heaven on a spoon! Earl was the best bar tender ever and sold me on things I don't even drink or eat lol! World class customer... More 

Helpful?
Thank Sasha C
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Sasha C, Thank you for being a guest of our recently and for the feedback you have provided regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are so pleased to hear how much you enjoyed the service our team provided you and in particular your dining experience with Keeva and Earl. Both Keeva and... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I traveled to Houston during the month of August on a business trip and decided to stay here since it was close to my meetings. After a long day of making decisions I chose to dine in versus out so I could catch up on my rest. Chef Lord not only had great personality and conversation but he also cooked... More 

Helpful?
Thank 1david577
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear 1david577, Thank you so much for the wonderful review. Our team will be thrilled to hear what kind words you wrote about your experience as a guest of the Four Points by Sheraton Greenway Plaza. Thank you for personally recognizing Lord and for the kind words regarding the service and dining experience he provided. Thank you for your business... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Mr. Wellington, front end attendant, was a great help and very informative in all things Four Points. He was so helpful and willing to go above and beyond normal duties to ensure that our stay was as comfortable and convenient as could be. Great hotel great experience.

Helpful?
Thank Alonzo O
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Alonzo O, Thank you for being a recent guest at the Four Points by Sheraton Greenway Plaza and for sharing your experience with us here. It will be my pleasure to share your feedback with our entire team and in particular with Wellington. I appreciate your kind words and recognition of Wellington's memorable service to you during your stay.... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I had the most pleasant experience to begin my stay here checking in with the help of Wellington! Not only was the hotel clean and conveniently located but the staff exceeded my expectations with a warm and amiable welcome. Would definitely stay here again!

Helpful?
Thank Yessenia B
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Yessenia B, Thank you for recently being a guest of ours and sharing your experience. We appreciate the feedback and business and are very happy to hear that you have an enjoyable stay with us. The team works very hard to ensure the hotel is clean, professional and provides the best service possible to all of our valuable guests.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Came here from SA for work. Everyone here was very polite and helped me have the best stay possible. Wellington was the best at helping me get info and getting checked in! Definitely will stay here again!

Helpful?
Thank Susana O
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Susana O, Thank you for sharing feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza hotel. We are very pleased to read that you enjoyed your stay and you experienced the service we are proud of at the Four Points. Thank you for personally recognizing Wellington who does a great job and is a valuable... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was at your hotel for a few nights last weekend. A few of my friends and I were doing a weekend getaway and met up in Houston, I was lucky to have Bryan, the manager on duty, help me with finding some with local spots to get a good bottomless mimosa brunch on that upcoming Sunday morning. He took... More 

Helpful?
Thank parpanig
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear parpanig, Thank you for sharing some feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are so happy to hear that you enjoyed the stay including the service you received from our team and in particular from Bryan and Geronimo. We are working hard every day to improve the guest experience and your feedback... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

I stay at this Four Points regularly. The staff is very pleasant and the rooms are fine, especially if you book one on the back side facing the parking lot and away from the highway out in front. I especially enjoy a beer and dinner in the restaurant when Anna is working behind the bar. She is old-school Texas friendly... More 

Helpful?
Thank 8323Bill
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear 8323Bill, Thank you for your feedback and continued loyalty to the Four Points by Sheraton Greenway Plaza. We appreciate your business and our team works very hard to ensure your complete satisfaction. Thank you for personally recognizing Anna for her memorable service. It will be a pleasure to share your kind works with Anna as well as our entire... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed my visit. I was greeted with a friendly smile by Lera. My drink made by Earl was very tastey, along with my fish tacos made by Justin!. Not to mention Braxton making sure everything was right.. love this type of customer service. I will definately be back!

Helpful?
Thank Jluv82
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Jluv82, Thank you for sharing feedback regarding your recent stay at the Four Points by Sheraton Greenway Plaza. We appreciate your business and kind feedback. We are so pleased to hear that you experienced the friendly service that our entire team works very hard to ensure every guest encounters. Personally, thank you for acknowledging Lera, Earl, Justin and Braxton... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The experience starts with the friendly demeanor of the front desk (Sara and Cassidi Rock!!) and permeates throughout i.e Bartender, cleaning staff....culminating with Nikki the shuttle driver. Overall I enjoyed my stay and will likely stay again when my travel takes me to Houston!

Helpful?
Thank Njema W
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Njema W, Thank you for being a guest of the Four Points by Sheraton Greenway Plaza recently. We appreciate your business and feedback regarding what you encountered. It will be a pleasure to share your kind words with our entire team and specifically with Sarah, Cassidi and Nikki for their memorable service to you. Our Four Points family works... More 

Shohola Falls, Pennsylvania, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This small comfortable hotel is a gem for the price with Southern hospitality service. Sharon at the front desk and Lera who served my food were especially attentive and helpful. Delightful young women, delightful 2-night stay.

Helpful?
Thank Elizabeth G
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Elizabeth G, Thank you for being our guest. We appreciate the feedback you provided regarding a recent stay with us. Our team works very hard to provide each and every guest the highest level of service we can. Thank you for personally recognizing Sarah (Sharon) and Lera for the memorable service they provided to you. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $86 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
4 Points By Sheraton Houston Southwest
Four Points By Sheraton Houston Southwest Hotel Houston
Four Points Houston Southwest
Houston Sheraton
Houston Four Points
Hotel Style:
#45 Best Value Hotel in Houston
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