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Best Western Galleria Inn & Suites

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Traveler (25)
Room & Suite (12)
Pool & Beach (3)
Overview
  • Excellent42%
  • Very good32%
  • Average12%
  • Poor9%
  • Terrible5%
Travelers talk about
“richmond ave”(4 reviews)
“near galleria”(7 reviews)
“yogurt”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Galleria Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Galleria Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
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Traveler rating
127
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17
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Show reviews that mention
All reviewsrichmond avenear galleriayogurtroom was cleancomfortable hotelhotel is locatednight stayconvenient locationvisiting houstoncomplimentary breakfastenjoyed my staywould definitely stay here againfront desk clerkmedical centerpillowsjacuzziproperties
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1 - 5 of 285 reviews
Hotel's Favorite
Reviewed June 25, 2018 via mobile

Best Western Galleria Houston was the best. Our room was spacious,clean and well serviced. Breakfast was great. Apart from cereal,muffins,toast etc you can have your eggs cooked to order. Hot and delicious. The staff are great. Special thanks to Moe and Shirley who where so...More

Thank NZCoupleAuckland
Response from Best Western G, General Manager at Best Western Galleria Inn & SuitesResponded June 30, 2018

What a wonderful Surprise! Your words of encouragement, NZCoupleAuckland make us feel proud of what we do. Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. It is great to know that we were...More

Reviewed May 15, 2018

We stayed one night at the Best Western before flying to Mexico. It was in a good location for the Galleria, but our travel time to and from the airport doubled in rush hour which we didn't allow for. $90 taxi fare!! Lesson learned. The...More

1  Thank DemiLuneNZ
Response from Alanna C, Sales Manager at Best Western Galleria Inn & SuitesResponded May 16, 2018

Hello Demi, Thank you for taking time to let us know about your experience at our hotel. We apologize for not making a better impression and living up to the standards we promise each of our guests. We do hope you will visit us again...More

Reviewed May 12, 2018

The staff is extremely helpful and nice. The hotel is clean and well kept.The breakfast is great with made to order omelette and pancake bar. Excellent value. Elevator for easy access to your room. Clear and clean pool areaMore

Review collected in partnership with Best Western
Thank kcbazan
Response from Alanna C, Sales Manager at Best Western Galleria Inn & SuitesResponded May 13, 2018

Thank you for taking time to let us know about your experience at our hotel. We are dedicated to offering exceptional guest experiences at a reasonable price so we are very happy to hear that you were pleased. We will continue to keep up the...More

Reviewed May 7, 2018

Great property to stay at. Very convenient to shopping and downtown Houston and Houston Medical Centers. Great value for cost. Will stay again over the next year. Convenient and for parking your vehicle. Very clean exterior, with excellent curb appeal.More

Review collected in partnership with Best Western
Thank hb181c
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded May 8, 2018

We are so grateful for your feedback. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not only do you encourage our team; you give us the necessary information to constantly strive to try our...More

Reviewed April 22, 2018

I experianced no issues. The property is clean inside and out. Updated rooms other than the floor squeaking when you walk it was a great stay. When I checked in they were awsome and provided all the information I needed.More

Review collected in partnership with Best Western
Thank alexisr927
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded April 24, 2018

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that you felt your stay was wonderful! We will continue to keep up the good work and strive to be even better. If you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$85 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$85 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (25)
Room & Suite (12)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
LightningB99
February 8, 2018|
AnswerShow all 2 answers
Response from Best Western G | Property representative |
We do not provide a shuttle but there is a bus stop at the edge of our property. We also recommend Uber. Our front desk can provide maps and assist you with bus information and directions.
0
Votes
ErinHope
February 4, 2018|
AnswerShow all 3 answers
Response from Best Western G | Property representative |
Thank you for your question Erin. Our entire hotel and ALL rooms were renovated 2 years ago. The photos you see with blue colors in the room are what they look like after the renovation. Any room you book will look like... More
1
Vote
Debbie W
August 19, 2017|
AnswerShow all 5 answers
Response from Best Western G | Property representative |
There is a bus stop directly in front of our property. Bus ride would be approximately 30-40 minutes depending on traffic. Unfortunately we do not have a rail stop near our hotel. I also recommend Uber or Lyft as an option.
0
Votes
Room Tips
"Breakfast buffet: Joseph Austin is tops! He will create the perfect omelet or pancake for you. Don't miss..."
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"They are all good."
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"best review"
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"Top floor may be best for no over head noise. Suites with pullout are quite roomy!!"
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