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Best Western Galleria Inn & Suites

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Traveler (25)
Room & Suite (12)
Pool & Beach (3)
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Overview
  • Excellent43%
  • Very good32%
  • Average11%
  • Poor9%
  • Terrible5%
Travelers talk about
“richmond ave”(4 reviews)
“yogurt”(13 reviews)
“near galleria”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)
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Traveler rating
125
82
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17
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125
82
32
25
17
Show reviews that mention
All reviewsrichmond aveyogurtnear galleriamade to order breakfastroom was cleancomfortable hotelsofa bednice poolnight's sleepnight stayhotel is locatedconvenient locationbusiness centercomplimentary breakfastenjoyed my stayvisiting houstonwould definitely stay here again
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1 - 5 of 281 reviews
Reviewed 3 days ago

I experianced no issues. The property is clean inside and out. Updated rooms other than the floor squeaking when you walk it was a great stay. When I checked in they were awsome and provided all the information I needed.More

Review collected in partnership with Best Western
Thank alexisr927
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded yesterday

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that you felt your stay was wonderful! We will continue to keep up the good work and strive to be even better. If you...More

Hotel's Favorite
Reviewed December 5, 2017

out of the way of the traffic and noise around the Galleria area yet only a few minutes away. All the amenities you need and a helpful staff to assist you if needed. Joseph Austin is the chef who cooks your "to order" breakfast in...More

Review collected in partnership with Best Western
Thank jt093812
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded December 6, 2017

Thank you for your review and feedback. We appreciate the perfect score. It is our priority to offer exceptional experiences so we are glad our accommodations were to your satisfaction and that you enjoyed Joseph's cooking at our “made-to-order” breakfast station. We will share your...More

Reviewed 2 weeks ago via mobile

We came for a concert at the stereolive which was 2 min walk perfect distance. Great customer service checking in, enjoyed the pool, loved the breakfast omelette station that was awesome! Definitely will recommend this place to others!More

Thank violetae5
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded 2 weeks ago

Thank you for taking the time to rate and review your stay with us. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. It is thanks to customers like you taking the time...More

Reviewed 3 weeks ago

Our family had a very enjoyable stay during the Easter weekend in Houston and Chef Joseph was great on the grill for breakfast. He truly gave the morning breakfast a unique experience. The eggs and pancakes were great.More

Review collected in partnership with Best Western
Thank lfra106188
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded 3 weeks ago

Thank you for your review and feedback. We appreciate the perfect score. It is our priority to offer exceptional experiences so we are glad our accommodations were to your satisfaction and that you enjoyed our “made-to-order” breakfast station with Chef Joseph. It was absolutely our...More

Reviewed 3 weeks ago

Awesome location. Wonderful staff. Comfy beds and clean everything. Love this location. Ask for Danielle she is wonderful. In room wifi. Great breakfast options always take care with our reservations. Check out is always a breeze.More

Review collected in partnership with Best Western
Thank DawnEinHouston
Response from Heather S, Director of Sales at Best Western Galleria Inn & SuitesResponded 3 weeks ago

Thank you for rating and reviewing your stay with us. We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$95 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$95 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (25)
Room & Suite (12)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
LightningB99
February 8, 2018|
AnswerShow all 2 answers
Response from Heather S | Property representative |
We do not provide a shuttle but there is a bus stop at the edge of our property. We also recommend Uber. Our front desk can provide maps and assist you with bus information and directions.
0
Votes
ErinHope
February 4, 2018|
AnswerShow all 2 answers
Response from Heather S | Property representative |
Thank you for your question Erin. Our entire hotel and ALL rooms were renovated 2 years ago. The photos you see with blue colors in the room are what they look like after the renovation. Any room you book will look like... More
1
Vote
Debbie W
August 19, 2017|
AnswerShow all 5 answers
Response from Heather S | Property representative |
There is a bus stop directly in front of our property. Bus ride would be approximately 30-40 minutes depending on traffic. Unfortunately we do not have a rail stop near our hotel. I also recommend Uber or Lyft as an option.
0
Votes
Room Tips
"Breakfast buffet: Joseph Austin is tops! He will create the perfect omelet or pancake for you. Don't miss..."
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"They are all good."
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"best review"
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"Top floor may be best for no over head noise. Suites with pullout are quite roomy!!"
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