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Best Western Galleria Inn & Suites

6229 Richmond Ave, Houston, TX 77057-6211
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Traveler (25)
Room & Suite (36)
Dining (7)

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Best Western Galleria Inn & Suites. When you are visiting the Galleria, stay at our Houston hotel where southern hospitality is dished up in abundance. Located in Midtown, the best of Houston is right at your door step. The Texas Medical Center and SW Memorial Herman are nearby. We are happy to accommodate medical patients, visiting doctors and medical staff. There are many major attractions 4-10 miles from our Houston hotel, so it is easy to fill a day with sightseeing. Centrally located, the Houston Zoo is minutes away and of course The Gallery Wedding Venue is across the street. The George Brown Convention Center is also close to our Houston hotel, and we regularly welcome tradeshow attendees. We are known for great customer service and for always making you feel comfortable. You will feel right at home with luxury bedding, spacious cool rooms and a location that can’t be beat. Reserve your room today at the Best Western Galleria Inn & Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Car hire
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
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Value
Family
Languages Spoken
English, Spanish, Chinese
Hotel links
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Special Offer:BOOK DIRECT & SAVE
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360Reviews7Q+A26Room tips
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Popular mentions
Nice, newly renovated, clean and fresh. Spacious rooms. Breakfast a plus with person there to prepare fresh eggs, omelets and pancakes. Only downfall was area around hotel had several abandoned buildings and “adult entertainment” properties.
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded 2 days ago
Thank you so much for being our guest and for taking the time to write a review. I am glad you found the hotel nice, newly renovated, clean and fresh and you enjoy our "made to order" breakfast station, but I am sorry that you feel we are in a less than desirable location. Like any hotel in a big city, not all businesses nearby will be ideal but on the rare occasion any sort of situation arises we do our best to neutralize it and move it away from the hotel. Our area is typically lauded as one of the most in demand due to the Galleria Mall, oil and gas related business and numerous restaurant options around us. I hope that should you be in our city again you will consider stopping back at the hotel for another stay again!
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Hotel's Favorite
This is where we usually stay when in Houston because the rooms are large, extremely clean and the management staff always sees to it that we have a great stay! We have been staying at this hotel for over 10 years!
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded Jul 2, 2019
Thank you for being our guest for the pass 10 years. Our team members appreciate your loyalty. We are looking forward for the next 10 years. Shirley Pan
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Nice staff especially the manager, cleaning crew are doing great job and very helpful, good pool, need to check the AC in the rooms some of it not cooling enough. The restaurant is clean and the servers are courteous and tend to guests needs right away.(Weekend)
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Review collected in partnership with Best Western
Unfriendly front desk staff... Cigarette burn on bedding in a non smoking room.. Room across hall has WET paint sign. My husband asked 2 change rooms. Found front desk staff unhelpful and un professional! She said ' not my business, I just work here' ????? This is not good treatment 4 platinum members of BW.
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Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded 1 week ago
Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Our goal is to exceed expectations and receive a 5 star rating so I would like to better understand the issues you and your husband has encounter during your visit. Please feel free to email me at gm@bwgalleria.com or you may call me at (713) 783 - 8388. Thank you again for your feedback. We will continue to improve for you and future guests. Shirley Pan
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We came in for a birthday celebration for my husband in the Galleria area. This hotel was in the perfect location for everything that we had planned. The rooms were nice for the price and the lobby and breakfast area were very clean. All staff members that we came in contact with were very friendly and made sure we had everything we needed. We did not use the pool but the pool area was clean and the water was clean and clear. I would recommend this hotel and would stay here again.
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded 4 weeks ago
Belated Happy Birthday wish to your husband. We are happy to hear everything went well as you planned. Looking forward for your next visit. Shirley Pan
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PRICE RANGE
$87 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western fountainview hotel houston, best western houston, houston best western
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
72
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