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Houston

Best Western Galleria Inn & Suites

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6229 Richmond Ave, Houston, TX 77057-6211
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Traveler (28)
Room & Suite (39)
Dining (7)
Certificate of Excellence

About

#113 of 568 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Best Western Galleria Inn & Suites. When you are visiting the Galleria, stay at our Houston hotel where southern hospitality is dished up in abundance. Located in Midtown, the best of Houston is right at your door step. The Texas Medical Center and SW Memorial Herman are nearby. We are happy to accommodate medical patients, visiting doctors and medical staff. There are many major attractions 4-10 miles from our Houston hotel, so it is easy to fill a day with sightseeing. Centrally located, the Houston Zoo is minutes away and of course The Gallery Wedding Venue is across the street. The George Brown Convention Center is also close to our Houston hotel, and we regularly welcome tradeshow attendees. We are known for great customer service and for always making you feel comfortable. You will feel right at home with luxury bedding, spacious cool rooms and a location that can’t be beat. Reserve your room today at the Best Western Galleria Inn & Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Car hire
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Self-serve laundry
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish, Chinese
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
371Reviews7Q+A26Room tips
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Popular mentions
this hotel was good. the room was nice and comfortable. Parking was easy to find, they gave us a parking pass. The lobby was clean and the staff was very nice and made everything easy. Me and my boyfriend booked online so it just made it way easier to check in.
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Hotel's Favorite
We were originally going to stay at the downtown inn and suites not. But we decided on a whim to try out the galleria location. We are very happy with the decision that we met. The jacuzzi room was absolutely fantastic very very spacious and the tub was divine. I will be back. What
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded Dec 1, 2019
We are very happy to know that we hit the mark and delivered on everything that we promised. We are honored by your choice to do business with us and look forward to your next visit. We look forward to your next visit. It was truly a pleasure to serve you. Shirley Pan
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Lobby was very nice, parking was easy and available, free breakfast, clean room, great toiletry products but the room smelt so bad like pee. Especially when the AC/Heater unit was blowing air. The smell was so bad we almost asked for another room.
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded 4 weeks ago
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Everything that we do is designed to deliver superior customer satisfaction and it appears we have failed you. We are sorry your experience was not reflective of our reputation. It seems we have failed to serve you the way you deserve. That is unacceptable. We are looking into it and have spoken to Maintenance Department and Housekeeping Department regarding your issues. Thank you for taking the time to bring up these issues via your review. We realize you have options and would like to have a second chance to show you what we are capable of doing. Please receive my personal apologies and my invitation to join us. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening. Shirley Pan
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I stayed at this location because it was close to my son's home. For the great price I did not expect much, but it was absolutely like new and perfect. It could not have been more perfect. Much better than hotels I have stayed in for four times the price.
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded Dec 20, 2019
We are dedicated to offering exceptional guest experiences, so we are very happy to see that you were pleased. It was absolutely our pleasure to be of service to you. We know you have many choices in hotels so thank you again for choosing us. We hope to welcome you again the next time you are in Houston. Shirley Pan
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Hotel clean. WIFI good. Breakfast boring and poor. Cleaning staff anoying, knocking on your door every 5 minutes to make you get out of the room so they can complete the cleaning ASAP. Reception staff generally kind with some exceptions.
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Review collected in partnership with Best Western
Response from Best Western G, General Manager at Best Western Galleria Inn & Suites
Responded Oct 16, 2019
From what we can see your experience was not reflective of our brand. We are really sorry for that. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. Clearly this time around that was not the case and for that we are sincerely sorry. I am looking into the situation and taking the necessary steps to correct it going forward. We can't fix the past, but you have my personal commitment to find ways to improve the way our staff services each and every customer. Shirley Pan
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Previous
PRICE RANGE
$89 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western fountainview hotel houston, best western houston, houston best western
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
72
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Frequently Asked Questions about Best Western Galleria Inn & Suites
Which popular attractions are close to Best Western Galleria Inn & Suites?
Nearby attractions include Top Gun Range (0.6 miles), Dave & Buster's - Arcade (0.4 miles), and The Firehouse Saloon (0.6 miles).
What are some of the property amenities at Best Western Galleria Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Galleria Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Galleria Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Galleria Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Galleria Inn & Suites?
Conveniently located restaurants include Mezza Grille, Chama Gaucha Brazilian Steakhouse, and Thai Gourmet Restaurant.
Are there opportunities to exercise at Best Western Galleria Inn & Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Galleria Inn & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Galleria Inn & Suites?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to Best Western Galleria Inn & Suites?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (4.7 miles) and Rienzi Mansion (4.9 miles).
Is Best Western Galleria Inn & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.