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Hilton Garden Inn Houston NW/Willowbrook

Traveler (58)
Room & Suite (38)
Dining (7)
Certificate of Excellence

About

#60 of 547 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 20 minutes away. Take advantage of our complimentary Yukon XL shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290, 99 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and receive complimentary VIP access to Lifetime Fitness- see the the front desk for details. Purchase snacks, drinks, ice cream and sundries at our Pavilion Pantry or chillout at the Chateau Wine Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered.
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Property amenities
Pool
Restaurant
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
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Value
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Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
25Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
810Reviews
7Q+A
53Room tips
Traveler rating
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First of all I want to explain that I’m a lifetime Hilton Honors Diamond member. That doesn’t really equate to much other than I’ve spent a Lot of nights over many years to get there. I have also spent many nights at Hilton Garden Inn properties over this years. My primary reason for choosing this property was 2 fold, distance from my function and level of quality for my group. Upon Check in 2 of the 3 rooms I reserved were not available as housekeeping had not cleaned them before they left that day. The front desk staff was pleasant and provided an “Upgrade” that really made the group less comfortable. I had reserved 2 rooms with 2 beds for 4 people each. What we got was a king bed and a sofa sleeper. The restaurant service was slow as there was only a single person to wait tables and be bartender. Part of the group decided to have supper at the hotel and were told that they only had three steaks, not three kinds of steaks but a total of three steaks. I tried to order an ice tea.... nope didn’t have that either... this is Texas in the Summer who doesn’t have ice tea? The breakfast Sunday morning food quality was OK, but again they were out of certain staples... Like Bacon and we were offered sausage links that were kind of a grey tan color like they weren’t cooked all the way... maybe they were but I wasn’t risking it. The King Suite I reserved was good sized and met expectations. The other room needed more attention in the cleanliness department.
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Hotel's Favorite
Really helpful staff at hotel ,clean orderly rooms, pool and clean restaurant. Excellent breakfast choices and restaurant staff.Would not hesitate to stay at this location again because of its service and location to shopping and nearby side walks adjacent to location for safe morning daily walking for exercise.
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Review collected in partnership with Hilton Garden Inn
The room was excellent and we had a free breakfast every day. It wasn't a Continental breakfast. It was a real breakfast with eggs, bacon, waffles, sausage and the works. It was awesome, good and free!
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Review collected in partnership with Hilton Garden Inn
Service at this location is horrible check you credit card to see when and how the charged you. Take your own pool towels and definitely don’t play to do any laundry there they have no quarters and only one was machine for 6 floors ! Service was just horrible!
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Review collected in partnership with Hilton Garden Inn
We have stayed at this property several times over the years of traveling for softball. This is a nice property and fairly priced. They complimentary breakfast is hot and pleasant. They are always very accommodating.
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Review collected in partnership with Hilton Garden Inn
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PRICE RANGE
$95 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn houston northwest hotel houstonhilton houstonhouston hilton
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
171
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