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Hilton Garden Inn Houston NW/Willowbrook

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#18 of 500 Hotels in Houston
Certificate of Excellence
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Hilton Garden Inn Houston NW\/Willowbrook
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646 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Houston, Texas
Reviewed 3 days ago NEWvia mobile

Jennifer A and Carmen C were excellent! Will definitely come back next year! Thank you ladies. There service was outstanding. All of our guests were amazing with the food, the service and the decorations. Everything was done to perfection! Again would definitely recommend. Thank you.

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Helpful?
Thank celinaec
Bucharest, Romania
Reviewed 1 week ago NEW

The hotel is located close to HP Campus. Also has near a very good Mexican restaurant. The rooms are big and very clean. The breakfast is delicious, specially the pancakes. Internet connection is not very good. Overall a pleasant experience.

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Helpful?
Thank Ilyana86
Cupertino, United States
Reviewed 1 week ago

The staff is very friendly. The rooms and decor have been recently updated. It's also a tremendous value. The breakfast is also surprisingly good. I stayed in two rooms - one of them being a wheelchair accessible room for my mother and it worked out great.

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Helpful?
Thank U4981QPmichaelc
Pearland, United States
Reviewed 1 week ago

Always clean. A convenient location. We have stayed here twice and were satisfied with everything they offer. Become an HHonors member to get points for future stays. Two good restaurants that you can actually walk to plus the hotel has a restaurant as well. Will definitely stay here again if the need arises.

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Helpful?
Thank Kenneth C
Plano, Texas
Reviewed 1 week ago

The hotel staff is friendly, the hotel is updated, clean and conveniently located for our family. This hotel has a larger kitchen and bar so the breakfast and food options are much broader than a typical hotel - even on Thanksgiving. We have stayed at this hotel many times and will continue to return.

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Helpful?
Thank 411lindsayb
McAllen, Texas
Reviewed 2 weeks ago

There are quite a few things to do close by. Beds are comfy and hotel staff is friendly! There's a mall close by, and even if you have to drive a bit further for tourist-y attractions the value of the hotel you can't beat!

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Helpful?
Thank 570deandrar
Bucharest, Romania
Reviewed 2 weeks ago

The hotel is close to the HP Inc office where I had workshop. Very clean. The room is big and the personnel is very kind. The breakfast was delicious, specially the pancakes. Also the hotel is close to the mall, Mexican restaurant and American one.

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Thank borkai
Dallas
Reviewed 3 weeks ago

It was ok no communication with anyone web check in was used and picked up keys at counter with water bottles stay was fine but the people working the continental breakfast area were not helpful at all so chose to have breakfast outside the hotel

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Thank 695enriques
Germany
Reviewed 3 weeks ago

Un cool cold and unpleasend stay Dark room comftable bed but but unfreandly service crew at the breakfast table and in the room. When the maid put the night wear Out of your bed it is not a problem but shows not that its done with love. When the lobby is just cold it will never be cosy, when you...

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Helpful?
Thank christiansK2654RL
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing your feedback. I am very sorry to hear that you did not enjoy the hotel. I am not entirely sure what you mean by maid put night wear our of your bed, but am very interested to learn more about it. Please do not hesitate to contact me at your convenience at...

Lufkin, United States
Reviewed 4 weeks ago

First time staying here and my experience was wonderful. Highly recommend staying here. The staff was very warm and friendly, the hotel bar and restaurant was great. If you want to venture out there is a PF Changs in the adjacent parking lot. Great hotel for business travelers

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Helpful?
Thank Edward R
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willow Chase Blvd, Houston, TX 77070-5743
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $93 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Orbitz, Booking.com, Travelocity, TripOnline SA, Cheap Tickets, Priceline, Odigeo and Hotels.com so you can book your Hilton Garden Inn Houston NW/Willowbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Houston NW/Willowbrook staff and other travelers.
5 questions
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Questions? Get answers from Hilton Garden Inn Houston NW/Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor was just fine for us especially during a soccer tournament booked at the hotel”
 of 5 bubbles DisneyJoe, Sep 30, 2016 | Read review
“even near the elevator was quiet all good!!!!”
 of 5 bubbles F6872FKbriang, Sep 21, 2016 | Read review
“Rooms facing the parking area are quieter.”
 of 5 bubbles 795huzefar, Jul 25, 2016 | Read review
“The higher, the better!”
 of 5 bubbles nexq2016, Jul 5, 2016 | Read review
“Make sure you get a room with a walk-in shower”
 of 5 bubbles Dubaiexpattraveller, Dec 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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