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Hilton Garden Inn Houston NW/Willowbrook

#16 of 489 Hotels in Houston
Certificate of Excellence
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Hilton Garden Inn Houston NW\/Willowbrook
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618 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Salinas, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

From the time I arrived - until the time I left the hotel staff greeted me and welcomed me as if I were staying in their own homes. My room was very accommodating to all of my personal needs (no disability requirements were needed) // just an overall great experience during my visit to Houston, TX!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary H
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I thoroughly enjoyed this location! It is quaint, romantic and a great location for a couples getaway! We have already decided that we will make this our hide-away from the kids! I only wish that the bar area would stay open longer than it does!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank howardr950
Washougal, Washington
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay in the Willowbrook area. It's close to the Methodist Hospital and lots of restaurants and shopping! There is a restaurant attached and in the parking lot of the hotel for different options. Great staff that takes care of the customer!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank moguy96
La Vernia, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This Hilton Garden Inn provided us with comfortable accomodations when we had to visit Houston for a family wedding. It was convenient to main highways. It's bar and breakfast areas for attractive and well stocked. Service was excellent. The hotel room felt spacious and clean.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rosemary M
1 review
5 of 5 stars Reviewed 3 weeks ago

Room awesome, it was clean and comfortable. The WIFI needs a little improvement. Free breakfast with room worth it. The food was unbelievable that you get with this deal. The pool was clean. They provide towels for you. That was nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kellyv233
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing your experience. I am sorry that you had connectivity issues. We have above industry standards in bandwidth and continue to improve the service through upgrading of system hardware- I will continue to monitor this. We look forward to welcoming you back. More 

Nassau Bay, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The stuff is going to welcoming polite and just easy to work with. No matter whether you're coming in the pursuit of relaxation or in business like I was the staff is more than willing to help you achieve your goals!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank alexsH697BJ
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for sharing feedback from your recent visit. I am pleased to hear that we continue to deliver exceptional experiences. Safe travels until next time. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Kayla does a great job taking care of customers. I've been to Houston many times and now my hotel of choice is HGI Willowbrook. Food is great as well. Convenient location to local Houston attractions. Great personality and always quick with dinner recommendations.

Helpful?
Thank Bill S
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Spectacular! Thank you very much for taking the time and providing feedback. We feel very fortunate to have Makayla on the team- she has been a tremendous addition. Look forward to welcoming you back and thank you for your loyalty. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed a wonderful family reunion. A good time was had by all. The location of the hotel was close to the airport. There were restaurant nearby. We especially enjoyed the ITZ all you can eat buffet, game room, ride and bowling alley. We would visit this hotel again for a future family reunion if the family agrees. Everything was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 92rubyl
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

We enjoyed hosting your family as much as it seems you enjoyed the property. Thank you for choosing us and we look forward to hosting many, many more reunions to come. More 

Fort Worth Texas, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel location is fine. The hotel is in good condition. The staff is friendly. They have a bar, but it only opens after 5pm, FYI. Maybe it was just our luck, but house keeping barged into the room at 8am (on a sunday) then later went down and knocked on all the doors, I guess to see if they could... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher B
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for sharing feedback from your recent experience. I am terribly sorry about the housekeeper who knocked on your door. Your feedback helps drive changes and improvements for you as well as our associates. We look forward to welcoming you back. More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed at this property during my visit during october 2015 at a very discounted rate. Although the price was cheap but it did not compromise on their service and atmosphere. It was quiet and peaceful. The pool area was not properly maintained or it was not in good shape when i was there. I would summarize my stay as... More 

Helpful?
Thank Huzefa R
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing your feedback from your experience. I am thrilled to see we gained yet another loyal guest, but am concerned about the pool feedback- we will be sure to focus on that area to ensure it is looking exceptional at all times- we are sorry to disappoint. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willow Chase Blvd, Houston, TX 77070-5743
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
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