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Hilton Garden Inn Houston NW/Willowbrook

#14 of 488 Hotels in Houston
Certificate of Excellence
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7979 Willowchase Boulevard, Houston, TX 77070
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Hilton Garden Inn Houston NW\/Willowbrook
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604 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Richards, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My daughter reserved a block of rooms for her wedding at a reduced rate. My husband and I stayed Friday and Saturday nights and thoroughly enjoyed the hotel. The breakfast was amazing! It was ordinarily $12.95 but was complimentary for up to 4 people per room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerry W
1 review
4 of 5 stars Reviewed 2 weeks ago

I stay here often on business trips. For me, the location is perfect and the rooms are comfortable, but the staff is what does the trick! Great vibe! Thank you guys for making the difference. We'll be back!

Helpful?
Thank Nex Q
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

I have to agree with you- the heartbeat of the establishment is definitely the people, I feel very fortunate to work such a fantastic team. Appreciate your feedback and thank you for recognizing their efforts. More 

Glenwood, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was very beautiful and we throughly enjoyed the accomodations and the amenities. The hotel was also within walking distance of my favorite stores! My family's family reunion was a great success!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank O2482XBmarieb
Austin, Texas
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel last June. Our room was on the second floor. I was concerned as I knew it was the "baseball" floor and I saw many children under 10. While you could hear in the hallway some of the banter, you could not in the room. I had three good nights rest between our activities. Bed very... More 

Helpful?
Thank AR1350
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

So glad to welcome you back again. Thank you for being a loyal guest and we look forward to future visits and creating further memories for you. Safe travels More 

Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

This a very nice and clean hotel. staff is proffesional,helpful,and the workout at lifetime gym was a plus. I was disappointed with couple small minor things (breakfst buffet provided, broken door handle, cabinet door)but overall good experience. i would recommend this hotel to others.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N Y
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for your feedback. I would love to know more about the breakfast buffet and items mentioned that were broken, if possible, please contact me at houhn_gm@hilton.com. I hope to hear from you and thank you for sharing you experience. More 

New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

staff was great, room was comfortable and clean, the facility is very modern (renovated), amenities are great (pool, restaurant/bar). It was a convenient location (though like everywhere else in Houston, you need a car). Close by restaurants, supermarket (cvs, whole foods).

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank TeamTakim
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for becoming a raving fan, we look forward to welcoming you back. More 

St. John's, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient location for my travels to Houston. Consistent with the Hilton Garden Inn theme and what you should expect. However, the stand out for this hotel is the staff and above the norm. Great staff who make for a pleasurable stay.

Helpful?
Thank NFLDkiwi
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Couldn't have said it better myself- they are TERRIFIC! Thank you for choosing to stay with us and we look forward to serving you again in the near future. More 

Dallas, Texas
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here as part of a group for the weekend. Our room was nice and clean with a very comfortable bed. It was disappointing that the TV service was out for most of the weekend. The restaurant / bar is very reasonable and had good service with pretty tasty food. The gym in this property is... More 

Helpful?
Thank Beachelise
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

We appreciate your feedback. We have in fact had some weather related issues impacting our Satellite TV service the past few weeks, we are very sorry to inconvenience anyone. We have since worked with our partner to improve performance. We do hope to be your first choice while visiting our wonderful city and thank you for your business. Safe travels More 

Fort Worth, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed June 15, 2016

Nice new floors and shower, beds were very hard to us and the pillows are so think it takes a few to fill like you have anything to lay on. Ned to take your own pills when you stay. Also 1/2 of the TV channels did not work during our stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kim B
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time to share your feedback. We are very proud of our newly renovated hotel. I am terribly sorry you did not find the mattress comfortable, we no longer offer the adjustable mattresses. We do however have a few options for pillows depending on your firmness preference- during you next visit, please be sure to inform... More 

Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2016

Be aware that the Jr. Suite does not have bathroom access except going into the master bedroom. This would not be a problem for children in the room, but it awkward if adults are sharing room. Would book two rooms next time. We have stayed at other Garden Inns in a suite where the bathroom was located between the living... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SeaBreezeTexas
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for sharing your feedback. The Junior suites mentioned is one of three suite types we have on property. Please ask for our king deluxe suite or standard suite on your next visit as they provide the restroom in the configuration you prefer. Thank you for choosing to stay with us and I look forward to welcoming you back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
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