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Hilton Garden Inn Houston NW/Willowbrook

Overview
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7979 Willow Chase Blvd, Houston, TX 77070-5743 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Visit hotel website
Offers from Hilton Garden Inn Houston NW/Willowbrook
Special Offer:Double Points, Every Stay
Hotel deals
About
Description
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the More Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 20 minutes away. Take advantage of our complimentary Yukon XL shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290, 99 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and receive complimentary VIP access to Lifetime Fitness- see the the front desk for details. Purchase snacks, drinks, ice cream and sundries at our Pavilion Pantry or chillout at the Chateau Wine Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
$101 - $207 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Houston Northwest Hotel Houston
,
Hilton Houston
,
Houston Hilton
Location
United States > Texas > Texas Gulf Coast > Houston
Nearby
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Nearby AttractionsSee all 944 nearby attractions
Aerodrome Ice Skating Complex
13 reviews
.30 miles away
Willowbrook Mall
54 reviews
.67 miles away
Fallen Warriors Memorial
6 reviews
.82 miles away
Lanier Theological Library
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.92 miles away
Reviews & more
786Reviews
92Photos
7Q+A
52Room tips
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Show reviews that mention
This is a great property in a good location that is close to shopping.The staff welcomes me back and they are always friendly and professional. The breakfast is always delicious with lots of choices. It's my property of choice.
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Review collected in partnership with Hilton Garden Inn
Other than the manager, the staff here didn't make any attempts to take care of guests. If all you want is a room then this is a fine place, if you expect Hilton service try another property. Love Hilton hotels so this was a huge letdown.
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Review collected in partnership with Hilton Garden Inn
Response from Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook
Responded 5 weeks ago
Thank you for sharing your feedback! I am terribly sorry that you did not experience the level of service my property has been known for in the community as you can see by other feedback. We always aim to exceed expectations and deliver exceptional experiences and we clearly failed on your recent visit. I would love the opportunity to learn more about your visit to ensure I am able to address the proper individuals, regardless your feedback will be shared with the entire team. I am truly sorry and hope that you will provide us the opportunity in the future to be your home away from home when in Houston to experience the property and service the way we intend. Please reach out to me at houhn_gm@hilton.com and provide me your contact number so that we can discuss your experience. Once again, thank you for sharing and I look forward to hearing from you.
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The staff was super friendly. The hotel breakfast was very good. The lobby area was warm and inviting. The rooms were clean. The location of the hotel was convenient. For the price, it was a great value.
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Review collected in partnership with Hilton Garden Inn
Location and staff were the highlights. Rooms were beginning to look shopworn. Line items at breakfast were average compared to other Hilton Garden Inns that I have stayed at. Breakfast room understaffed.
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Review collected in partnership with Hilton Garden Inn
Nice property 5 minutes from Willowbrook Mall and tons of restaurants. Biggest complaint with this hotel is they don't recognize Honors members. No mention at check in, no benefits offered like water, etc. Being a Diamond member, I was not impressed with their lack of care for th
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Review collected in partnership with Hilton Garden Inn
Previous
Album Categories
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Photo provided by managementHilton Garden Inn Houston NW/Willowbrook
Guest room
Photo provided by managementHilton Garden Inn Houston NW/Willowbrook
Suite
Photo provided by managementHilton Garden Inn Houston NW/Willowbrook
Guest room
Photo provided by managementHilton Garden Inn Houston NW/Willowbrook
Guest room
Photo provided by managementHilton Garden Inn Houston NW/Willowbrook
Guest room
Previous
Hello I need to stay at your hotel March 5 2019 and March 26th 2019. Can I park my car in your parking lot for the time in between these dates?? Thank you
Two quick questios: 1. How far are you from the space center in Houston? 2. When was this hotel last renovated?
We are a good Hour and fifteen minutes from NASA. We completed a complete remodel at the beginning of 2016.
1 vote
Does your Shuttle travel to Sam Houston Race Park?
I have no idea and would never stay at this hotel after accidentally going to the wrong hotel based on trip advisor map and hearing how rudely they treated a guest for trying to reserve their shuttle for a group to go to the airport the next morning (told them their shuttle didn't go there and they'd have to call cabs for their group (and these were paying guests)! Then, when it was our turn I asked if this was the Hilton hotel we'd booked and they very rudely said no that our hotel was North! Being from out of state I asked which was was North and you would have thought I was asking him to give me all his money! He begrudgedly threw his arm in the direction!
1 vote
What is the name of your restaurant? And will Jarrett be cooking on Saturday June 18? We liked his food @ Mainly Drinks in LaPorte and would come up to eat where he is cooking again
Think you didn't read my review! Mapquest sent us to this hotel instead of the Wyndham Garden Inn--they were extremely rude to not only us but the couple in front of us at the reception desk. Based on this I'd NEVER stay there! Have no idea about the restaurant
0 votes
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Hi GM of Hilton Garden Inn Houston at NW/Willowbrook, I have booked to stay in this hotel from May 15 to 21, 2016. Is it possible to have my online purchases to be delivered to this hotel? Rgds, Mr Wong
I would call the hotel and make sure - but i think they would be ok with that. But again call and verify that someone there can be sure to sign for it.
0 votes
Previous
12
"Choose the 6th floor. There are no room above you."
"Pick a room opposite TX-249 higway side (front of building)"
"Book even numbered rooms facing the NW side of the building for the better views."
"Top floor is quiet and has a nice view"
"Having stayed here a number of times, can't say one room if better than another. We have enjoyed staying here each time."
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