This is a great property in a good location that is close to shopping.The staff welcomes me back and they are always friendly and professional. The breakfast is always delicious with lots of choices. It's my property of choice.
Other than the manager, the staff here didn't make any attempts to take care of guests. If all you want is a room then this is a fine place, if you expect Hilton service try another property. Love Hilton hotels so this was a huge letdown.
The staff was super friendly. The hotel breakfast was very good. The lobby area was warm and inviting. The rooms were clean. The location of the hotel was convenient. For the price, it was a great value.
Location and staff were the highlights. Rooms were beginning to look shopworn. Line items at breakfast were average compared to other Hilton Garden Inns that I have stayed at. Breakfast room understaffed.
Nice property 5 minutes from Willowbrook Mall and tons of restaurants. Biggest complaint with this hotel is they don't recognize Honors members. No mention at check in, no benefits offered like water, etc. Being a Diamond member, I was not impressed with their lack of care for th…
"Choose the 6th floor. There are no room above you."
"Pick a room opposite TX-249 higway side (front of building)"
"Book even numbered rooms facing the NW side of the building for the better views."
"Top floor is quiet and has a nice view"
"Having stayed here a number of times, can't say one room if better than another. We have enjoyed staying here each time."