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Royal Sonesta Houston Galleria

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#15 of 501 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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962 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Austin, Texas
Reviewed 2 weeks ago

We got into Houston very late and happy to have reservations. The desk attendant was helpful, and based on my Armed Forces ID card, assisted us with attractive parking charges -- parking, incidentally colocated with the hotel and accessible by elevator. Our room was very large with a nice view down to the Galleria. Everything we encountered said "quality." We...

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Helpful?
Thank John H
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear John, Greetings to you and yours and thank you for allowing us to host you during your recent visit to the Galleria. We are always pleased to read when our guests have experienced the hotel beyond just the comforts of their rooms and it warms us to learn that you made great use of PJ’s Café and that you...

Fairfield, Texas
Reviewed 3 weeks ago

great comfortable hotel. some of the friendliest staff of any Hotel ever stayed at. Rooms are furnished great and very comfortable bedding. will always make this my first choice when staying in the galleria area.

Review collected in partnership with this hotel
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Thank david s
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear David, We are thrilled to have made a new friend and we thank you for joining us during your recent visit to Houston. We are delighted that your conference was such a success and elated that our Royal Sonesta colleagues made you feel so welcome. We invite you to make yourself at home with us anytime. Warm Regards, Arvin...

Raleigh, North Carolina
Reviewed 3 weeks ago

I have been to some great places, but this hotel was the best of my experiences ever. You really do value your customer's experiences and the action shows in your staff. The warmth, compassion, attentiveness made me feel like a queen. No doubt, your staff is exceed exceptional and I definitely let others know if they plan to visit Houston,...

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Helpful?
Thank joyce490
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Joyce490, Reviews like yours are a joy to find and we thank you for sharing such magnificent feedback. We are thrilled that our hotel was among your best experiences and we hope that ours will be a destination you visit time and again for years to come. We appreciate your kind words regarding our colleagues, and on behalf of...

Reviewed 3 weeks ago via mobile

Visited for a professional conference, ended up visiting the Concierge Lounge: Bird's eye view of the city, with tasty poppers and spring rolls, followed by a lovely slice of tres leches cake. Highly recommend!

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Helpful?
Thank Jennifer W
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Jennifer, Milton is a gem, one of many on our team, and we are thrilled to learn that he made such an impression on your visit. It pleases us to know that your experience, including the culinary delights served in the R Club Lounge, was so enjoyed and we hope to be welcoming you again one day soon! Warm...

Reviewed 3 weeks ago via mobile

Went to Houston to visit niece who lived not too far from the hotel. Hotel is located walking distance from the Galleria mall which was great! But the freeways surrounding the hotel was always so crowded so getting to the hotel or leaving to go somewhere using the freeway was a little inconvenient. But the staff were all friendly, self...

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Helpful?
Thank Harumi H
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Harumi H We are always thrilled to welcome those visiting friends and loved ones nearby and we thank you for allowing us to serve as your home base for your time in Houston. The Galleria area is certainly one that is popular with both locals and visitors to our great city and we apologize for any traffic that impacted...

Houston, Texas
Reviewed 3 weeks ago

I did not actually stay at the hotel, just attended meetings there for several days. I did have to take a moment to compliment the staff. The food preparation and presentation were beyond question! And as Cliff J stated, the attention to detail is a key point in service. I was also impressed with the professionalism and pleasant atmosphere they...

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Helpful?
Thank PrissyKim
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings PrissyKim, We are always thrilled to hear from anyone who enjoyed an experience with us, whether that be as an overnight visitor, a guest in ARA, our lobby-level restaurant, or as an attendee at one of the many conferences hosted at our hotel each month. It was a joy to host your event and we thank you for investing...

Lake Jackson, Texas
Reviewed 3 weeks ago

Everything was wonderful. Everything I looked up on the your hotal was true to what you have listed on the internet sites. Would love to return soon and enjoy another stay. Everyone was extremely nice.

Review collected in partnership with this hotel
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Thank Kristine D
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Kristine, We are thrilled to have made a new friend and we thank you for sharing your marvelous review. We too hope that you can join us again soon, and we invite you to be in touch if we can assist in making your next reservation. Yours in Hospitality, Arvin Missick Director of Operations

Iowa
Reviewed 3 weeks ago

The room was very clean and the staff was very friendly and efficient. When we checked in, it was quick. The beds were extremely comfortable. Even with the hotel location, right beside a busy highway, it was very quiet.

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Helpful?
Thank pammlewis1
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear pammlewis1, It was a pleasure to welcome you from Iowa and we thank you for sharing feedback regarding your stay. We are always thrilled to learn when guests feel so at home and finding your review was a great treat. We appreciate your kind words regarding our Royal Sonesta colleagues and on behalf of all of us, we hope...

New Haven, Connecticut
Reviewed 3 weeks ago

Right off the highway, and within walking distance of the Galleria and any number of shops and restaurants, the Royal Sonesta was great selection for the conference I attended. My room was spacious and comfortable. Overall the event staff did a great job with the conference; food was quite good (i.e., no conference rubbery chicken!). The only downside was that...

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Thank KGinCT
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear KGinCT, We are always delighted to welcome our conference attendees and we thank you for taking the time to share your impressions. It warms us to know that your ample room served as the perfect place to relax and recharge after a full day of events and that our Banquet team kept your meetings on point in relation to...

Chantilly, Virginia
Reviewed 3 weeks ago

The Royal Sonesta is a beautiful hotel and the staff is very good. The attention to detail is a key point of their approach. They made our staff's job seamless and were always available to answer any questions and address any needs. Our members had a great experience! We look forward to coming back.

Review collected in partnership with Sonesta
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Helpful?
Thank Cliff J
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Cliff, It was a pleasure to welcome you and your group members and we thank you for taking the time to share details of your stay. Your kind words regarding the gracious hospitality of our team is certainly appreciated and was celebrated with them earlier today. We thank you again and we hope that you all have the chance...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $126 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, HotelsforEveryone, Sabre Hospitality Solutions and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Royal Sonesta Houston Galleria staff and other travelers.
20 questions
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Questions? Get answers from Royal Sonesta Houston Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms that face the nearly relentless I-610 traffic noise.”
 of 5 bubbles mainemountainbear, 1 week ago | Read review
“All of the rooms are spacious and comfortable. We've been staying here the last 3 years and have always been extremely pleased with the rooms and service.”
 of 5 bubbles SheriA493, 2 weeks ago | Read review
“City view rooms are great - but they all are great.”
 of 5 bubbles P2746CGjohnh, 2 weeks ago | Read review
“My room was great!”
 of 5 bubbles 312kristined, 3 weeks ago | Read review
“Higher floor was quiet.”
 of 5 bubbles bohemian1119, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question