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2222 West Loop South, Houston, TX 77027-3502
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Traveler (412)
Room & Suite (416)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Sonesta Houston Galleria
Updated 04/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 606 hotels in Houston
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
Casual sophistication with modern appeal is what you'll find at The Royal Sonesta Houston, one of the few AAA Four Diamond rated hotels in Houston. From a laid-back atmosphere, ample amenities and fine dining to a location within walking distance to the Houston Galleria mall and Uptown neighborhood, our hotel is the perfect place to work, gather, rest or retreat. Settle into one of the 485 beautifully appointed guest rooms and suites, sip at Axis Lounge, or eat at ARA restaurant, TableOne chef's table, or Launch for meals on the go. Host a meeting, throw a gala or say "I do" in our 50,000 flexible square feet of event space, one of the finest for hotels in Houston, TX.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more
1728Reviews43Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Allison J wrote a review Oct 2
Spring, Texas4 contributions
I recently stayed at the Royal Subways for a work conference. I thought the staff was amazing and very helpful! Room was nice and food at the hotel was very good! I would stay again! Thank you! Good job!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A C, Guest Services / Front Office at The Royal Sonesta Houston Galleria
Responded 4 days ago
Dear 459allisonj, Thank you for choosing our property during your recent visit to Houston Galleria and we appreciate this review. It is encouraging for our team to read how much you enjoyed the warm hospitality you received and we hope you are already planning your return in the months ahead. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BrandieDragt wrote a review Sep 2021
San Angelo, Texas111 contributions33 helpful votes
Hotel's Favorite
We stayed three days at the Royal Sonesta Houston galleria for an event that was being held at a neighboring hotel. Check in was easy and we were able to get a room next-door with my mother. The valet was great at keeping my car close by since we were coming and going so frequently throughout the day and the restaurant/bar has excellent service! One evening we had gone down for some appetizers and cocktails but there was a wedding being held at the ballroom. Although the bar was completely slammed, Francisco Perez, our server was extremely accommodating, courteous and quick to bring us what we needed. I would definitely stay here again and recommend this place to any friends or family.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Sep 7, 2021
Dear BrandieDragt, Greetings to you and yours and thank you for calling our hotel “home” during your recent Houston visit. We are thrilled to find that our location and comfortable rooms served you so well and we will be sure to celebrate your feedback with our always quick-to-respond valet team. Your feedback regarding Francisco leaves us beaming with pride and we will be sure to let him know that his efforts were singled out within your review. We are fortunate to have many shining stars on our team and Francisco is one of many wonderful examples. On behalf of all of us, the pleasure was fully ours and we trust the weeks and months ahead will provide you the chance to visit again. Until then. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Serkin wrote a review Sep 2022
Anchorage, Alaska2 contributions
This beautiful hotel is centrally located in the heart of Houston with scenic views of downtown. It is quite far from the airport so plan ahead if you are on a time crunch. The rooms are comfortable and really quiet but the elevators all squeak and rattle back and forth whenever in use. The shower has Plenty of hot water but seems to lack a cooler setting so as not to scald yourself when in the bathroom. All in all I would come back if ever in Texas again.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Plan ahead for traffic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded 3 weeks ago
Dear Serkin1975, Reading that you would join us again leaves a big smile on our face and we thank you for taking the time to share your thorough review. We are thrilled to find that you so enjoyed the views and we trust you had great fun exploring all that awaits in the greater Galleria. Your added feedback is received with our equal appreciation and we will be asking our engineering team to look into these matters further so that we can ensure others are not faced with a similar experience. On behalf of all of us, the pleasure was fully ours and we invite you to hurry back just as soon as you can. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lolodebo wrote a review Aug 2022
1 contribution
Milton, Elena and others were great to me and my family during our week-long stay. This was the best part of our stay! There was a nice variety to the breakfast buffet. We enjoyed the made to order pancakes and omelettes.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Aug 12, 2022
Dear lorrainedK9410RM, As you discovered, breakfast is our favorite meal of the day and we are delighted to read that Milton, Elena and others made you feel so at home while exploring our morning menu at ARA. It was a joy to serve as your home-base while visiting Houston and another stack of pancakes will be ready upon your return. All the best, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Conceal Affair wrote a review Aug 2022
Missouri City, Texas1 contribution
I was at the royal sonesta for a wedding and had the pleasure of receiving an amazing service from Frank , Lorenzo, Nestor , Mercedes’ and Maria. They all were so amazing and efficient in the service.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Aug 8, 2022
Dear aconceala, Congratulations once again to the wonderful couple; we had great fun welcoming so many friends and family members to celebrate such a special day. We thank you for letting us know that so many of our Royal Sonesta colleagues were shining stars and as you discovered, we are fortunate to have a constellation of many. We thank you once more and we hope the weeks and months ahead provide you another chance to settle in for a Royal Sonesta retreat. Perhaps that will be with us in Houston, or maybe with one of our sister hotels in destinations such as St. Louis, New Orleans, Dallas, or one of our newest locations in NYC! Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rajam777 wrote a review Jul 2022
Singapore, Singapore7 contributions1 helpful vote
The hotel was very accommodating in every way. But the most impressive was the staff manning the restaurant during breakfast. More specifically was the 2 people manning the restaurant Mr Milton Aparicio and Mdm Maria Trucido. They were nothing short of perfect. The moment you walked in Mr Milton would warmly welcome you to your chair and usher you to a perfectly brewed cup of coffee. Then he would introduce his assistant, server Maria who would wish you and offer you a wide choice of breakfast staples besides the wide breakfast buffet that was available. What's most impressive was the way she remembered your choice through the 4 nights we stayed in the hotel and waking up for breakfast everyday. We never failed to get a smile from Maria and Milton and literally woke up just for that. The hotel must be very proud and lucky to get two of the most dedicated staff in attendance. I would commend their training even in trying circumstances. Their smile and dedication persisted come what may. We would definitely book at the Sonesta everytime we are in Houston.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Aug 2, 2022
Dear rajam777, From our Royal Sonesta family to yours, it was a pleasure to serve as your home-away-from-home and we thank you for choosing our hotel to do so. Reading that you would join us again is certainly the greatest of compliments and we all look forward to that day. With many hotels to choose from, we have long believed it is the warm welcome provided by our Royal Sonesta colleagues which generates guest experiences like those described within your review. Your kind words regarding Milton and Maria leave us beaming with pride and we thought you should know that both were smiling from ear to ear when we highlighted your review earlier today during our team meeting. We thank you for celebrating their efforts. Once more, the pleasure was fully ours and we trust you are looking forward to your next Royal Sonesta visit just as much as we are. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeannette P wrote a review Jul 2022
1 contribution
I had a great time. The breakfast was good. Milton gave me some tips of activities that I can do around the area. The location is convenient and the hotel was clean! 👌😊 I enjoyed the weather and the food 🥰🥰🥰
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Jul 21, 2022
Dear 561jeannettep, We thank you for spending your days off with us and we trust your visit provided you the chance to relax and recharge, while exploring all that our enchanting city has to offer. We are thrilled to learn that Milton assisted in planning the perfect daily itinerary and we will let our Royal Sonesta housekeeping team know that their attention to detail was quickly noted. We thank you again for sharing your review and with much to be explored in the Galleria, we encourage you to consider another visit in the months ahead. Until next time. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
choleatl wrote a review Jul 2022
Atlanta, Georgia1 contribution
Frank Perez was amazing during our conference. He was willing to go above and beyond to make sure our team of 4 was well taken care of. He moved chairs for us, he got us iced coffees from the back. He made us feel right at home during our conference at the Royal Sonesta Houston.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Jul 19, 2022
Dear choleatl, Conferences are back in full swing at Royal Sonesta Houston, and we were pleased to host you and yours for what we trust was a productive meeting. We appreciate you entrusting us with your event, and we thank you for the rave remarks regarding Frank, who as you discovered, takes great joy in ensuring anyone using our various spaces enjoys a flawless event. We have already celebrated your feedback with him, and we wish you could have seen the smile that radiated from his face. We thank you once more and we invite you and yours to plan on joining us again when you next plan a Houston conference. Until then. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gwen L wrote a review Jul 2022
Americus, Kansas71 contributions11 helpful votes
Royal Sonesta Houston Galleria was one of many hotels contracted for a national church youth conference. We had a group of 12 (9 youth + 3 adults) stay here. Our rooms were clean and well-maintained. We opted out of housekeeping during our six-night stay, but the hotel was very accommodating by bringing more towels when we needed them.
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Jul 18, 2022
Dear Gwen, We thank you for allowing us to serve as the home-away-from-home for your group and we appreciate you letting us know that our Royal Sonesta team made you feel like part of the family. It was a pleasure to serve you all and we trust the years ahead will provide the chance to host you again. If we can ever assist in planning your return, whether that be as a group, or individual weekend retreats, we invite you to be in touch. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
XposYour Media wrote a review Jul 2022
Chicago, Illinois1 contribution
This entire stay has been a nightmare and I will never stay here again, nor any of their sister hotels. To start, parking is $30/night when we were told a less price. Got to our room, which is supposed to be a deluxe king yet it is small and the ceiling in bathroom is for a child. Shower has very low pressure, you have to go all the way into bathroom to close the door otherwise you will hit your feet trying to do so. The pool was FULL of bugs and cloudy (were given a $50 food/drink credit for inconvenience). To top it all off, we are sitting in a room with no cable and no internet for the past 3.5hours. I travel to Houston frequently for work and have stayed in 4 different hotels this past week from Dallas to Houston (I am from Chicago), and The Westin in Dallas was superior, from customer service to the room, to the amenities. Hilton Post Oak Galleria was not the best but by far, better than what I’m getting here. As for customer service, the gentleman that came in his suit to debug the pool, he was the only MVP (I think his name was Charles). Never again……just throw the whole “Royal” away……..this is subpar at best.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at The Royal Sonesta Houston Galleria
Responded Jul 18, 2022
Greetings, We thank you for joining us and we appreciate you sharing details of your stay. As you can likely appreciate, our leadership team finds great value in the feedback shared by our guests, and we are sorry to learn that your visit fell short of expectation. While we are warmed to read that Charles left you fully impressed, we too would be disappointed if the parking rates were not known prior to arrival. As you’ll find on our website, we strive to be transparent in providing this information and the self- and valet-parking options are both detailed with their corresponding rates. These are quite similar to other hotels in the area, including the other Houston hotel mentioned within your review. We apologize for the condition of the pool. With high humidity, balancing the pool chemicals presents isolated challenges on occasion, though we are pleased to find that our team offered a gesture in recognition of the inconvenience. Your added feedback regarding the cable and Internet leaves us concerned and while we are not aware of a system-wide outage, we do regret any problems with connectivity. We hope you can accept our sincerest of apologies and we look forward to shining brighter should we have the chance to welcome you again. Warm regards, Arvin Missick Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$149 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental houston hotel houston, houston intercontinental
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
485
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Frequently Asked Questions about The Royal Sonesta Houston Galleria
Which popular attractions are close to The Royal Sonesta Houston Galleria?
Nearby attractions include Ice at the Galleria (0.2 miles), Off The Wall Gallery (0.3 miles), and Gifts of Texas (0.3 miles).
What are some of the property amenities at The Royal Sonesta Houston Galleria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Royal Sonesta Houston Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Sonesta Houston Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Sonesta Houston Galleria?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to The Royal Sonesta Houston Galleria?
Conveniently located restaurants include Kenny & Ziggy's New York Deli, Caracol, and Steak 48.
Are there opportunities to exercise at The Royal Sonesta Houston Galleria?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Royal Sonesta Houston Galleria have an airport shuttle?
Yes, The Royal Sonesta Houston Galleria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sonesta Houston Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Royal Sonesta Houston Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta Houston Galleria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.