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Royal Sonesta Houston Galleria

#16 of 488 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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751 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Boston
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went to many hotels including the Marriots, Las Vegas Sands, and Hyatt.. the Sonesta has the best bed ever! i had to sleep with my kid but i was still able to go to sleep without feeling a monkey was punching or kicking me... the mattress is out of this world.

Helpful?
Thank Fou_Fou_Boston
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Fou_Fou_Boston, Hotels are about more than grand lobbies and great restaurants! The guest rooms and most importantly, the beds are what defines a property. We’re delighted to be among such great company in your travels and we thank you for thinking we’re nothing but the best. It was a pleasure to host you and your little one and we... More 

Nelson, New Zealand
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location within easy walking distance to the Galleria. The hotel staff were welcoming and provided us with all the information we needed at check in. The rooms are very clean and a decent size. We had a meal in the hotel restaurant downstairs (the name escapes me) and it was delicious with fabulous service... More 

Helpful?
Thank NelsonWobbly
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Nelson, We hope your journey home to New Zealand was as enjoyable as your time with us. We’re elated to read that you enjoyed so many aspects of your stay from the comfort of your room to the cuisine and service at Ara, our restaurant located just off the lobby. We’ve shared your feedback with the team and on... More 

Province of Neuquen, Argentina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was a week there in Houston. Room, cleaning, breakfasts, dinner and people are amazing. Nigth barman are great very kindfull and nice. The Hotel is placeced in the best zone of Houston, near of Galleria.

Helpful?
Thank Pablo N
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Pablo, It was a pleasure to welcome you from Argentina and we thank you for investing the time to share your feedback. Your review is most appreciated and we hope you’ll join us again when your travels bring you back to Houston. Warm Regards, Arvin Missick Director of Operations More 

Arkansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice Hotel , service is excellent and rooms are extra clean. Great location , lots of nearby resturants, although breakfast at the hotel restaurant was excellent. It is within walking distance as well as the Galleria Mall. Great hotel rooms are good size and I recommend it highly.

Helpful?
Thank GKYarkansas
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear GKYarkansas, We are thrilled to learn that you so thoroughly enjoyed your time with us and we thank you for the amazing review. Your comments regarding our service and cleanliness especially pulls at our heart as we recognize how greatly those aspects are directly impacted by our staff. Reviews like yours remind us how proud we are of our... More 

Houston
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everyone at the hotel was extremely nice and helpful. I had my 5 year old daughter and my disabled mother with me. They took such great care of us and was very interactive with my daughter. I have not one single complaint about this hotel and their staff. I will be recommending this hotel to anyone and everyone.

Review collected in partnership with Sonesta

Helpful?
Thank Ambilynn
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Ambilynn, Greetings to you, your mother and your daughter – we miss you already! We loved reading your review and thank you for any recommendations you might share. When you’re ready for exploring more of Houston, we look forward to welcoming you back! If we can ever assist in making that next reservation, please let us know. Warm Regards,... More 

Hanoi
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've stayed here four or five times over the last three years. The rooms are always clean and the furnishings are pleasant. The staff has been very helpful on many occasions. They have a nice bar near the lobby and a pretty good breakfast buffet. I always seem to get a room, though, with a rotten view of a parking... More 

Helpful?
Thank John Philip R
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings John Phillip, We love to hear from our frequent guests and thank you for taking the time to share your comments. It delights us to know that we’ve impressed you time and again with everything from the comforts of your room to breakfast and savory treats at the bar. We too wish our pool was a bit larger, but... More 

Brisbane, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

The location was probably a bit out of the way as we did not have a car and, being from Australia, had never been to Houston before. However, staff were extremely helpful and arranged for my wife to visit the NASA Space Centre while one day we caught a taxi to the Museum of Natural History (an amazing place). Most... More 

Helpful?
Thank David M
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear David, Greetings from Houston! We’re thrilled to read that you and your wife had the opportunity to explore bits of Houston while attending your conference at the Hotel. The NASA Space Centre and the Museum of Natural History are two of our favorites so we’re delighted those were visited. We’ve shared your wonderful comments with our culinary team who... More 

Geismar, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I stayed at this hotel on a weekend marriage retreat. The hotel is beautiful and the rooms are really nice. The employees are outstanding. When we checked in we were given the incorrect room. I called the front desk and spoke to Fabiola. I explained to her my concerns and she immediately took care of it. She... More 

Helpful?
Thank Tdjeffersom
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Tdjeffersom, Congratulations again to you and your husband, and thank you for letting us play a small part in your special weekend. We’re tickled to know how much you enjoyed your time with us and we thank you for sharing your review. Fabiola is one of our shining stars and we’re pleased to read that she was able to... More 

East St. Louis
1 review
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our family reunion to the utmost! Melissa Shepherd and her staff did an outstanding job! The food at our dinner and the breakfast buffet was superb! My compliments to the Chef and all the kitchen and wait staff. Everyone treated us like royalty. Pete Ells your hotel and staff were exceptional! My family has had many wonderful compliments... More 

Review collected in partnership with this hotel

Helpful?
Thank deborahhT1934JC
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings to you and your family Deborah! It was a pleasure to host your group and a delight to see your family creating new memories. Melissa is one of our many gems and we’ve shared your feedback both with her and our culinary team, all of whom were beaming with pride to learn that your family was so appreciative. We’re... More 

Victoria, Texas
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Excellent hotel. Professional,attentive staff. Very good exercise room. Pool is too small for size of hotel. Concierge room should be attended. Valet parking is high $. Overall excellent with the most professional staff of any hotel that I have stayed in Houston. .

Review collected in partnership with this hotel

Helpful?
Thank BruceFeatherston
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear BruceFeatherston, Greetings from Houston. We appreciate you taking the time to share your review and we are especially grateful to you for highlighting the hospitality of our team. We value your added comments and want to assure you that our Concierge Room is typically attended, we apologize if this was not the case during your visit to the lounge.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $122 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
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Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#8 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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