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Royal Sonesta Houston Galleria

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#14 of 492 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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810 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Seattle, Washington
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wonderful modern facilities, which cater to conventions and different events: wedding, large family reunions, etc. Despite the fact the this place is full of activity, it is quiet and relaxing at the same time. Very well maintain property, with impeccable service. Hotel parking is available at a fee, which I cannot understand for the Huston area where space and parking... More 

Helpful?
Thank lindamonika
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear lindamonika, It was a pleasure to receive your review and a delight to welcome you on your recent visit to Houston. We are thrilled that you enjoyed the comforts of the hotel, the attention to detail of our team and the design aesthetic of the property and we hope ours is a hotel that you will visit on your... More 

St. Paul
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I attended a large conference here. Nice people, lovely room, nice facilities. The quiet star of the hotel is a server named Irene. I had a business breakfast with an intense conversation and so many times in other places servers either ignore you or constantly interrupt you. Not Irene - everything brought competently and with stealth and a smile. Just... More 

Helpful?
Thank Wendy N
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Wendy, Our team has the pleasure of hosting a number of conferences and meetings each month and we are always delighted to learn when our conference attendees and meeting planners found the event to be a success. We thank you for sharing your feedback and we appreciate your kind words regarding Irene, a true gem who was able to... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

Experience couldn't have been more satisfying. Impeccable staff service combined with ultra modern yet comfortable design hits this visit out of the park! Room was spotless with plenty of very nice amenities. The bar is spacious and welcoming. No disappointments here!

Helpful?
Thank A TripAdvisor Member
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Guest, It was a pleasure to serve as your home-base for your recent visit to Houston and we thank you for contributing your marvelous review. We hope to see you back in the hotel and enjoying a cocktail in ARA lounge one day soon. Warm Regards, Arvin Missick Director of Operations More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very nice hotel in the Galleria area of Houston. Hotel room was standard but modern and clean. The bed was very comfortable. The hotel parking was about $20/night which I think is pretty standard in that area.

Helpful?
Thank Shaun P
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Shaun, It was a pleasure to welcome you and we thank you for sharing your wonderful review. We are delighted you felt so at home with us and hope you’ll be back to see us again soon. Yours in Hospitality, Arvin Missick Director of Operations More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

From the moment you are dropped off at the door, you are made to feel like you're visiting an old friend. Staff Mike Tran, Peter "The Champ", Edward Briggs, Sergio and Luis Reyes couldn't be more friendly or helpful. They were attentive, patient, and accommodating to the needs of our group which included many colleagues with disabilities. If something wasn't... More 

Helpful?
Thank Donna G
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Donna, What a great story! It was a pleasure to welcome you and your fellow conference attendees and we’re delighted to know that each of you so thoroughly enjoyed your time with us. As you discovered, we have a number of shining stars on our team with Mike, Edward, Sergio, Luis and Peter being just a few examples of... More 

Waiheke island
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our first visit to Houston was made even better staying at this hotel. Great location, easy walking to galleria if you're into shopping (we weren't however). If you don't like malls like us then there's also a great western wear and smaller stores not far away. Staff were fantastic, great facilities and awesome breakfasts- do note tho, breakfast was not... More 

Review collected in partnership with this hotel

Helpful?
Thank Armstrongclan
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Armstrongs! We were thrilled to welcome you on your first visit to Houston and we hope that the city and our hotel will now be a place you return to year after year. We appreciate your wonderful review and we are delighted that you enjoyed resting and relaxing in our ample rooms and on our cozy beds. Our culinary... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I want to thank Arvin for all of his help. This is a beautiful and comfortable hotel. And to top that off Arvin makes this hotel feel like you still deal with people not corporations whenever you need assistance. Thank you Arvin, thank you Royal Sonesta... Great experience.

Helpful?
Thank Decs6431
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Decs6431, On behalf of all of us at Royal Sonesta Houston, it was a pleasure to welcome you on your recent visit and we thank you for sharing your wonderful review. We were delighted to serve as your Houston home-away-from-home and we hope do so again the next time you visit the area. If we can ever assist in... More 

Tulss
1 review
5 of 5 stars Reviewed 1 week ago

Very nice check in to the bar and breakfast dining . Close to Galleria , within walking distance , eating and shopping . Room was comfortable staff was friendly . I will be back next time in Houston area.

Review collected in partnership with this hotel

Helpful?
Thank Joseph N
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Joseph, Greetings from Houston. We are delighted your experience with us was so enjoyable, from the comforts of your guest room to the savory cocktails at ARA, our popular cocktail lounge. What stands out most about your review are your comments regarding the impression our colleagues made with their genuine hospitality and we thank you for highlighting their warm... More 

Frisco, Texas
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first thing that impressed me with this hotel is how clean it was! The room and in suite bathroom was spotless! We only stayed one night in the hotel since it was a one night visit to Houston, so I am not sure how it would have been if we had a more extended tie in the hotel. Overall,... More 

Helpful?
Thank nanna68
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear nanna68, We love to receive feedback like yours which applauds the attention to detail of our Housekeeping staff. We thank you for noting this and we’ve shared your comments with our team this morning which created a number of smiling faces. We’re delighted that your husband enjoyed his cocktails in the bar and hope that the next time you... More 

Houston
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel has very friendly staff who are trying to do a good job, but seem to be stifled by middle management who aren't coordinating events within the hotel with the customer in mind. As a result, my five days there were much more stressful than perhaps they needs to be given the fees I was charged.

Review collected in partnership with Sonesta

Helpful?
Thank 616kenp
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings 616kenp, We value guest feedback at Royal Sonesta Houston as it allows us to know what guests love most about their time with us and where there may be opportunity for us to further elevate the guest experience. We appreciate you taking the time to share your comments and would welcome additional details so that we can better understand... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $159 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
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Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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