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Royal Sonesta Houston Galleria

2222 West Loop S, Houston, TX 77027-3502
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Room & Suite (400)
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Certificate of Excellence

About

Location
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Certificate of Excellence
Casual sophistication with modern appeal are what you’ll find at Royal Sonesta Houston. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at Royal Sonesta Houston.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
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Hotel deals
1,569Reviews38Q+A100Room tips
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Popular mentions
Erica Ramos in the bar was amazing! She was such a gem I can’t even explain. This girl will treat you right! She treated me and my crew like family I love her! She is warm and fired up and is ready to treat you right.
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+1
Hotel's Favorite
This hotel was better than I expected. I was not familiar with the brand and my assistant booked me here for a conference. I was given a corner king room and it was PERFECT. It was spacious with a good view and at the end of the hall so it was QUIET (which I was afraid would be impossible when I walked in the lobby only to find a whole teenage softball team staying there). The room service the next morning was timely, hot and good food. The amenities in the room were standard but good. No microwave though which is terribly inconvenient. Frig and Keurig were good. No extra blankets in the room to enjoy the chaise or add to the bed, but they did give you a bathrobe so, if you got chilly, you could make due. The hiccup...went downstairs to get some work down and then print the notes sheet for my presentation and both printers were out of ink and I heard they had been that way for awhile. I panicked as I needed to have those in paper form, mark them up and have them ready the next day. They ended up printing it for me at the front desk. But when you are accommodating business folks, that is something that needs to be checked often or be prepared with a nearby kinko's. Overall...GREAT experience and if given a good deal/price I would love to stay there again in an upgraded concierge room to rate that as well.
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Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria
Responded Jul 2, 2019
Dear Queencdj, We were delighted to introduce you to the Royal Sonesta brand and with any luck, you’ll one day have the chance to explore some of our other properties such as those in Boston, St. Louis and New Orleans! In regard to your Houston experience, we are thrilled to read that you so thoroughly enjoyed your time with us and we thank you for taking a moment to share your thorough and thoughtful review. We are elated to read that your room provided everything needed to relax and recharge in total comfort and we hope your visit allowed you the chance to dine with us in ARA, our in-house restaurant which features a fresh farm-to-table menu. We apologize once again for the printer concerns and rest assured that this has now been resolved. We are pleased to read that our Royal Sonesta colleagues jumped in to save the day and on behalf of all of us, we will be counting the days until your return. All the best, Peter Schreurs Director of Operations
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The common areas were nice looking, room was clean, I love how the bathroom looked.You can go walking to the Galleria, its really close to the hotel. We didn't have time to go to the pool or any other areas. We didn't know that we had to pay for parking, I would recommend to keep that in mind, we paid $25 for a night. Only problem was that the room next door had kids and we could hear everything they were saying. But it wasn't that bad.
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Review collected in partnership with Sonesta
Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria
Responded 2 days ago
Dear Jet637821, Greetings from the always enchanting Galleria area of Houston and from your many friends at Royal Sonesta Houston. We thank you for taking the time to share your thoughtful feedback and we are thrilled to find that your visit was so enjoyed. We trust that you explored all that awaits at the nearby Galleria, from the dining to the shopping and even indoor ice-skating for those who dare. We apologize if our parking rates were at all a surprise though as you will find, they are comparable to other hotels in the area. Once more, the pleasure was ours and we look forward to you visiting again one day soon. Warm Regards, Peter Schreurs Director of Operations
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Great hotel with excellent service from check in to housekeeping, comfy bed and very clean rooms, the food is delicious. I felt safe staying at this hotel. There is a free shuttle service around the hotel area only.
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Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria
Responded 2 days ago
Dear chanti0r, It sounds like we provided everything needed for you to enjoy a perfect stay and we thank you for taking a moment to share your magnificent review. Your kind comments regarding the attention to detail and gracious hospitality provided by our Royal Sonesta colleagues certainly captures our attention and we wanted you to know that this feedback will be highlighted with our team. Once more, we so enjoyed hosting you and we invite you to join us again when your travels next bring you back to Houston. All the best, Peter Schreurs Director of Operations
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The Royal Sonesta is an impressive large, good quality hotel with all the amenities that you would expect from a city hotel. The hotel is well placed for a very large shopping mall and the hotel provides a shuttle service covering a 3 mile radius which covers the hotel. The hotel restaurant is very good and the staff friendly and efficient but, during our stay, hardly used. The gym is well equipped and quite busy at certain times of the day and the pool was reasonable size and well kept. There is also a breakfast snack bar to buy continental breakfast foods which works well. Apart from the shopping mall there was not a lot to see around the hotel and few restaurants within walking distance. Houston Art Museum is worth a visit.
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Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria
Responded 1 week ago
Dear johndpensioner, It warms us to read that your visit allowed you the time to experience the various amenities and venues offered throughout our Galleria hotel and we are pleased to find that the hotel and our team impressed at every turn. We thank you for taking the time to share your thorough and thoughtful review and our team at Launch, the lobby café, asked that we pass along their warm regards. On behalf of all of us, the pleasure was ours and we hope that you can fully experience the fresh ingredients and flavors featured on the ARA menu the next time you join us. Once more, we thank you for allowing us to serve as your home-base and we invite you to join us again in the months and years ahead. All the best, Peter Schreurs Director of Operations
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PRICE RANGE
$121 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental houston hotel houston, houston intercontinental
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
485
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Frequently Asked Questions about Royal Sonesta Houston Galleria
Which popular attractions are close to Royal Sonesta Houston Galleria?
Nearby attractions include Ice at the Galleria (0.2 miles), Cacao & Cardamom Chocolatiers (0.3 miles), and Off The Wall Gallery (0.3 miles).
What are some of the property amenities at Royal Sonesta Houston Galleria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Sonesta Houston Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta Houston Galleria?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Royal Sonesta Houston Galleria?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Royal Sonesta Houston Galleria?
Conveniently located restaurants include Steak 48, Caracol Mexican Coastal Kitchen, and Kenny & Ziggy's New York Deli.
Are there opportunities to exercise at Royal Sonesta Houston Galleria?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Royal Sonesta Houston Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta Houston Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta Houston Galleria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Sonesta Houston Galleria?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Korean.