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Royal Sonesta Houston Galleria

2222 West Loop S, Houston, TX 77027-3502
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 12/29/21
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Free cancellation until 12/29/21
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Traveler (393)
Room & Suite (393)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta Houston Galleria
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#25 of 603 hotels in Houston
Travelers' Choice
Casual sophistication with modern appeal are what you’ll find at Royal Sonesta Houston. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A recipient of AAA Best of Housekeeping 2020 and a premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at Royal Sonesta Houston.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Parking garage
Hot tub
Outdoor pool
Heated pool
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Chinese and 2 more
1672Reviews41Q+A100Room tips
Traveler rating
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Popular mentions
Milly L wrote a review Jul 22
Dallas, Texas2 contributions
I made a reservation for 3 nights and had to change change it to 2 (check in was a day later). I didn’t realize it when I left but later saw that they charged me for an extra night. I’ve been trying to reach their billing dept for a while now and I can’t get anyone to return my phone calls!
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Date of stay: June 2021Trip type: Traveled with family
JimmeeB1 wrote a review Nov 2020
Bend, Oregon2 contributions1 helpful vote
Hotel's Favorite
We just stayed at this hotel for a couple of nights, and had a delightful experience. In these strange days of COVID, we found ourselves almost alone at this wonderful property. From check-in to check-out, everyone at this hotel was awesome. While services were reduced, i.e. no bellman, concierge or valet parking, they still had a restaurant and bar open for business, and we found all the employees very attentive. Our room was extremely clean, as was the entire property including the on-site gym facility. Special shout-outs to Tugkan and Michael who staffed the bar for great drinks and conversation, and Rosie in the Cafe for going the extra mile in accommodating special dietary needs on the fly. As our son just relocated to Houston, we will definitely be back and will be staying at this property!
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Date of stay: November 2020
1 Helpful vote
Response from B P, Other at Royal Sonesta Houston Galleria
Responded Nov 30, 2020
Dear JimmeeB1, We are always thankful when guests share their favorite Royal Sonesta stories and we appreciate you taking the time to pass along your thoughtful review. Our Stay Safe with Sonesta program was designed with the well-being of both our guests and colleagues in mind and it warms us to learn when our extra efforts resulted in an added layer of comfort. We appreciate the kind words regarding the attention to detail provided by our Royal Sonesta housekeeping team and we will be sure to celebrate the details of your review with them. Your added feedback regarding Tugkan and Michael in Axis Lounge has also captured our attention and when sharing your review with them, they asked that we pass along their gratitude as well as their warm wishes. We thank you again for joining us and we look forward to serving as your home-away-from-home each time you visit your son. Until next time. Warm regards, Peter Schreurs Director of Operations
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Nicole L wrote a review Jul 22
1 contribution
Thoughtful customer service and genuine kindness sets Royal Sonesta Houston Galleria apart from its competition. Every single staff member provided us with the utmost care during our stay. This hotel property is clean and well care for. From a well stocked bar to the best PJs coffee...we felt spoiled and among the most hospitable staff. Front desk kindly printed out travel papers for us, and fresh towels were delivered promptly upon request. Breakfast was delicious (very good buffet, custom omelets and pancakes, and more). Roger M. especially went above and beyond to make our stay the most memorable ever. We wouldn't consider staying anywhere else in Houston!
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Date of stay: July 2021
Sleep Quality
Room Tip: Suite upgrade with extra square footage is totally worth it
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Response from B P, Other at Royal Sonesta Houston Galleria
Responded yesterday
Dear Nicole, On behalf of Roger and the rest of our Royal Sonesta team, we thank you for the thoughtful and thorough review and we hope the treasured experience soon has you visiting again. If we can assist in coordinating another perfect retreat in Houston, we encourage you to be in touch. Warm regards, Arvin Missick Director of Operations
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Debbie C wrote a review Jul 19
1 contribution
Royal Sonesta is a wonderful hotel with service that goes above and beyond. One employee in particular deserves recognition. Milton who manages one of the restaurants was not only friendly to me, but was gracious and conversational with all who entered. He showed sincere interest in be helpful and caring. He stowed my bag while I was dining and even escorted me out of the hotel while I waited for my ride. Business travelers know that this sort of service doesn't happen every day. Thanks Milton!
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Date of stay: June 2021
Trip type: Traveled on business
Response from B P, Other at Royal Sonesta Houston Galleria
Responded yesterday
Dear V7622JRdebbiec, It takes a team to create an exceptional experience from start to finish though we know that sometimes there is an individual or two who really shine through, and we are thrilled to learn that Milton made you feel so at home. We appreciate the marvelous review, and we will be sure to celebrate the feedback with Milton and the rest of our restaurant team. We thank you for calling our hotel “home” during your recent Houston travels and we look forward to providing another cherished Royal Sonesta visit one day soon. Warm regards, Arvin Missick Director of Operations
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Tamarah S wrote a review Jul 4
1 contribution
Our room was absolutely amazing, great view and very clean. We also received amazing service from the Milton at the ARA restaurant. He was so friendly and did an great job getting our food to us hot and fresh!
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Date of stay: July 2021Trip type: Traveled with family
Response from B P, Other at Royal Sonesta Houston Galleria
Responded 2 weeks ago
Dear 621tamarahs, Greetings to you and yours and thank you for sharing your review. We are elated to read that Milton and our Royal Sonesta Housekeeping team fully impressed, details we will share with everyone involved in crafting a treasured experience. We appreciate the perfect scores, and we look forward to spoiling you again in the weeks and months ahead. Warm regards, Arvin Missick Director of Operations
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$115 - $221 (Based on Average Rates for a Standard Room)
intercontinental houston hotel houston, houston intercontinental
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
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Frequently Asked Questions about Royal Sonesta Houston Galleria
Which popular attractions are close to Royal Sonesta Houston Galleria?
Nearby attractions include Ice at the Galleria (0.2 miles), Off The Wall Gallery (0.3 miles), and Gifts of Texas (0.3 miles).
What are some of the property amenities at Royal Sonesta Houston Galleria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Sonesta Houston Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta Houston Galleria?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Royal Sonesta Houston Galleria?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Royal Sonesta Houston Galleria?
Conveniently located restaurants include Kenny & Ziggy's New York Deli, Steak 48, and Caracol.
Are there opportunities to exercise at Royal Sonesta Houston Galleria?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Royal Sonesta Houston Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta Houston Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta Houston Galleria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Sonesta Houston Galleria?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Korean.