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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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404 Reviews from our TripAdvisor Community

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Showing 378: English reviews
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very good hotel, up to par with other similar Hilton properties. The adjustable beds are extremely comfortable. The fitness center is barely acceptable; up to 50 lb dumbells, one bench, and a couple of treadmills. I wish more places would get kettlebells, and a pullup bar would be a nice addition to this one.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie B
houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was bad on shuttle service and follow through on pick up time communicated. After a long wait I needed to end up calling a taxi. Check in was slow and room was bad quality. I needed some bathroom amenities and hotel was out of stock on deodorant for purchase.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark G
Cincinnati, Ohio
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm flying out on an 8A flight from a business trip to Houston and decided to stay close to the hotel. Now most "airport" hotels are dismal places. There's no joy in the atmosphere. This hotel isn't an exception. The rooms are in need of a refresh. The hotel itself seems a bit tired. Reasonably comfortable beds (typical hard "adjustable"... More 

Helpful?
Thank Cornmuse
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Commuse, Thank you for sharing your experience in regards to your recent stay with us. I am sorry to hear we did not exceed your expectations. We are glad to announce we will be undergoing renovation in the next couple of months to bring our guests a more enjoyable experience. We hope to see you in the future! Thank... More 

Washington DC, District of Columbia
Level Contributor
474 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We were comped by United for a missed connection so arrived late at night and left early in the morning. We didn't have time to try the restaurant either for dinner or for breakfast, which doesn't open until 6 or 6:30 in the morning. We had to take the free shuttle at 5:30 for an early morning flight. The shuttle... More 

Helpful?
Thank cfuller603
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear cfuller603, Thank you for sharing your experience during your recent stay. I know how frustrating it can be to miss a connection and having to spend a night somewhere else other than your destination. Unfortunately this type of event happens more often than none. However, my staff and I are here to make your short, unplanned stay pleasant. Although... More 

Taylor, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel quite a bit both personal and business. I like to stay here the night before I travel as its so much closer than my house and I don't have to worry about traffic. Rooms are nice. Breakfast is good.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sean S
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Sean S, Thank you for taking the time sharing your experience in regards to your recent stay at the Hilton Garden Inn IAH! I am glad to hear you enjoyed our nice rooms and good breakfast. We hope to continue to be your hotel choice next time you travel out of the area. Thank you, More 

Lake Charles
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was comped by United Airlines because of an airplane mechanical issue causing us to miss our connecting flight. Our stay at the Hilton Garden Inn was better than expected with first class service overall! The breakfast buffet had everything you could ask for, including cooked to order eggs. One of our best stays ever!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mosketer
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Mosketer, Thank you for taking the time to share your experience during your recent stay at the Hilton Garden Inn IAH. I am sorry to hear you missed your connecting flight but I am glad to hear my staff was able to turn your day around. Additionally, I am happy to hear you enjoyed our breakfast. If you are... More 

Cleveland, Ohio
Level Contributor
172 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

I had a problem with the humidity in my room on the first night of a 3 night stay. The staff was great, getting the problem fixed quickly and then checking back with me to make sure I was satisfied every time I passed the front desk. They are truly customer friendly. The hotel is the usual HGI. The location... More 

Helpful?
1 Thank David F
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear David F, Thank you for sharing your feedback in regards to your recent stay at the Hilton Garden Inn IAH. I am sorry to hear there was an issue with your guest room on your first night but I am glad to hear my staff was able to resolve the issue and were able to follow through to ensure... More 

Pensacola, Florida
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 18, 2016

I had a very early morning flight the next day and this hotel is right down the street from the rental car return so it made it very easy in the morning to return the car and make my flight. The hotel itself, while a typical HGI, was showing some signs of wear and tear and could possible need a... More 

Helpful?
1 Thank BAppelt1
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear BAppelt1, Thank you for sharing your experience in regards to your recent stay with us. I am glad to hear you enjoyed our shuttle service to IAH Airport and the convenience of our location. I am sorry to hear your experience in our restaurant was not up to par. I will make sure to share your comments with all... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016

Best hotel chain in the country. The Fridge and microwave is great. The staff is awesome and so happy and professional. I love the breakfast buffet!! The direct tv is wonderful. The Internet service is fast!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Beth L
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Beth L, Thank you for taking the time to share your experience in regards to your recent stay. I am glad to hear you really enjoyed our in-room amenities, breakfast and awesome staff. We hope to see you again during your next visit to Houston! More 

Little Elm, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2016

My family & I were always greeted with a warm welcome throughout our stay. The staff was incredibly helpful with anything we needed. I left a very valuable item at the hotel, and the manager, Jose Brito, was incredible! He went above and beyond to ship my item to me timely and safely. Incredible hotel!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Latequia E
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Latequia E, Thank you so much for sharing your comments in regards to your recent stay at the Hilton Garden Inn IAH! I am glad to hear you enjoyed your stay and my staff made you feel welcomed. In addition, I am happy to hear my Front Office Manager, Jose Brito, went above and beyond to ensure you received... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston/Bush Intercontinental Airport hotel, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including; Siemens, GE Oil & Gas, United Airlines, downtown Houston and the George R. Brown Convention Center. The Reliant Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways. ... more   less 

Additional Information about Hilton Garden Inn Houston / Bush Intercontinental Airport

Address: 15400 John F Kennedy Blvd, Houston, TX 77032-2310
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $97 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Bush Intercontinental Airport 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels, Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, TripOnline SA, Odigeo and Priceline so you can book your Hilton Garden Inn Houston / Bush Intercontinental Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston / Bush Intercontinental Airport Hotel Houston
Hilton Houston
Hotel Style:
#71 Family Hotel in Houston
#117 Business Hotel in Houston
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