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Houston

Best Western Plus Northwest Inn & Suites

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11611 Northwest Fwy, Houston, TX 77092-6257
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Traveler (12)
Room & Suite (16)
Pool & Beach (4)

About

#140 of 568 hotels in Houston
Location
Cleanliness
Service
Value
See why so many travelers make Best Western Plus Northwest Inn & Suites their hotel of choice when visiting Houston. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, a refrigerator, and air conditioning, and guests can go online with free wifi offered by the hotel. Best Western Plus Northwest Inn & Suites features a 24 hour front desk, newspaper, and express check-in and check-out, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Best Western Plus Northwest Inn & Suites, free parking is available. While in Houston, you may want to check out some of the restaurants that are a short walk away from Houston Best Western, including Don Jose Mexican Restaurant (1.2 mi), Olive Garden (0.8 mi), and Red Onion Seafood y Mas (0.8 mi). Plus, during your trip, don’t forget to check out some of the popular art museums, such as Museum of Fine Arts, Houston, Bayou Bend Collection and Gardens, and The Menil Collection. At Best Western Plus Northwest Inn & Suites, your comfort and satisfaction come first, and they look forward to welcoming you to Houston.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Good to know
HOTEL CLASS
3.5 stars
Languages Spoken
English, Spanish
HOTEL STYLE
Quiet, Business
NUMBER OF ROOMS
60
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
198Reviews0Q+A8Room tips
Traveler rating
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Popular mentions
I stayed at this hotel for one night it is very clean the customer service is very friendly and the breakfast is very good I would recommend this hotel again next time I'm looking for another hotel for leisure I will stop here.
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Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 3 weeks ago
Dear Johnny, Thank you so much for your stay and kind words. I’m glad that you found us a pleasant place to stay and that our staff was able to offer good service. We shall be always striving further towards bettering the guest experience at our hotel. It is our privilege to have guests like you. We look forward to welcome you again soon. Sincerely, Hotel Manager
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Hotel's Favorite
I travel to Houston frequently and truly enjoy my stays at this location. It is conveniently situated next to a major freeway and nearby eating establishments. The staff is very professional, friendly, and responsive. The rooms are very nice and I always get a good and refreshing nights sleep. I highly recommend this hotel for personal or business travel.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded 4 weeks ago
Hello Paula, Greetings from the Best Western Plus Northwest Inn & Suites. It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.
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The location is a bit out of the way and accessing it is a bit tricky. The desk clerk wasn’t well informed about Mexican dining options in the area. I was told there weren’t any but then found about 7 within 2 miles. The room was nice, comfortable, & clean. It would have been nice to have had a TV in the sitting area and not just the bedroom area. We had an accessible room and while the bathroom was spacious and equipped with handrails, the jetted tub was impractical and was deep with high sides making it difficult to get in & out. Also, it wasn’t equipped with a handheld shower wand which is unusual for an accessible bathroom. We asked for a room close to an entry to limit the amount of walking required and they did accommodate that perfectly. We were able to park right at the back door and the room was the second one in. The breakfast was barely passable, I’d opt to eat elsewhere. All in all, not bad but I’d probably try another location next time I’m in the area.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded Dec 31, 2019
Hello bearyjerry, We are disappointed to note that your overall experience of the stay was unsatisfactory. Our apologies. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
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It has an outside pool-too cold to use. The stay was pleasurable, easy, relaxing. There is a fitness center, but it's rather small. It's not a huge hotel but it worked. There is a central entrance which is nice. Too many other places don't have that, this one didn't really need it...
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded Nov 11, 2019
Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
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Water was luke warm in all the rooms. Hot tub was broken, pool was filthy with a dead snake and a street sign in the bottom of the pool. Charged me for all nights when checked in so could not leave to go to another hotel. Was given a crib and mattress with no bottom support. On positive thing was the front desk clerk was friendly.
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Review collected in partnership with Best Western
Response from bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites
Responded Oct 11, 2019
Dear Valued Guest, Thanks for your stay at the Best Western Plus Northwest Inn & Suites We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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PRICE RANGE
$75 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western houston, best western northwest hotel, houston best western
LOCATION
United StatesTexasTexas Gulf CoastHouston
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Frequently Asked Questions about Best Western Plus Northwest Inn & Suites
Which popular attractions are close to Best Western Plus Northwest Inn & Suites?
Nearby attractions include Speedy's Fast Track (0.6 miles), Neon Boots Dancehall & Saloon (0.6 miles), and NJ's (0.7 miles).
What are some of the property amenities at Best Western Plus Northwest Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Northwest Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Northwest Inn & Suites?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Best Western Plus Northwest Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Northwest Inn & Suites?
Conveniently located restaurants include Captain Benny's Seafood Restaurant, Denny's, and Jason's Deli.
Are there opportunities to exercise at Best Western Plus Northwest Inn & Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus Northwest Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Northwest Inn & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Northwest Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Northwest Inn & Suites?
Many travelers enjoy visiting Bayou Bend Collection and Gardens (5.6 miles), Buffalo Bayou Park Cistern (7.3 miles), and Sam Houston Park (7.7 miles).