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BEST WESTERN PLUS Northwest Inn & Suites

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#150 of 492 Hotels in Houston
Certificate of Excellence
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BEST WESTERN PLUS Northwest Inn & Suites
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128 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Houston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was very nice. there was a couple things not good in my room and the clerk moved me without hesitation. The location would be great except there was much road work on the frontage road and caused confusion. The hotel entrance was hard to find. When I left, the clerk gave me excellent directions to return to the... More 

Review collected in partnership with Best Western

Helpful?
Thank Vickie G
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Vickie G, We want to thank you for taking time out of your day to write your review. You are the reason people choose to stay with us and we are very grateful to you. We apologize that we were difficult to find due to the construction. Our sign will be put up as soon as possible. Glad to have... More 

Rockwall, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed August 15, 2016

Hotel is conveniently located on highway, so very good to road-trippers. Rooms are set on the side of the building away from the road, so minimal noise from traffic. Rooms are spacious, with on-site laundry facilities.

Review collected in partnership with Best Western

Helpful?
Thank Mae S
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Mae S, Glad to have been a comfort away from home and hope to see you again. Thank you for choosing to stay with us More 

Houston, United States
1 review
5 of 5 stars Reviewed July 27, 2016

My boyfriend came to visit for the weekend. Everyone at the hotel was friendly and helpful. It recently got a remodel, rooms were nice and clean. I didn't have breakfast there. Plenty of restaurants/fast food restaurants nearby though. Only problem was construction made it hard to find entrance and you had to find ways around it. And construction continued at... More 

Review collected in partnership with Best Western

Helpful?
Thank Eyra A
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Well Eyra we are so thankful for you taking the time out of your day to say such positive things about our hotel. We are proud to say that responses from our guests help us improve things to better assist you. Unfortunately, we cannot control the construction and they took our sign down, so we apologize for our property not... More 

Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2016

First of all, that's not my first stay with the Best western in general and in this hotel in particular. I like Best Western chain for decent breakfast, spacy and clean rooms. This particular hotel is very decent and my review would have been 5* for sure unless the following happend: I left a model of plane I purchased for... More 

Helpful?
1 Thank Chopski1
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Chopski. First of all, I would like to thank you for staying with us on the behalf of Best Western Plus and the staff. I would like to apologize to you for your lost property and we are truly sorry that we were unable to locate it and return it back to you. We did a thorough search of... More 

Kansas City, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

Great hotel for the money. We had a large room with a King bed and it was very comfortable with a sitting area, a small refrigerator, and a microwave. It was a clean, quiet and comfortable room. We have the breakfast on Sunday morning. They had lots of choices and the food we ate was tasty. Our only compliant was... More 

Helpful?
Thank Linda H
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Linda. We are truly appreciative of the time you took out of your day to write this review. More than anything we are happy that you stayed with us and all your needs were met. We do apologize for the heat you felt in the entry and hallways and this issue will be addressed. With us being in Houston,... More 

Corpus Christi, Texas
2 reviews
5 of 5 stars Reviewed June 17, 2016

I was driving late from Austin and had to stay at this hotel. It was a good hotel compared to other Western I have stayed. good front desk staff, nice and comfortable bed. Good breakfast in the morning. I am satisfied with my stay.

Helpful?
Thank Christine G
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Christine! We are so glad to know you were satisfied with us here at Best Western Plus. We have made many improvements so that we are able to have our guests leave here with a memorable experience. Thank you and hope to have you when you come back into town. More 

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

We stayed at the Best Western plus at highway 290 returning to home for 1 night. Friendly staff, Clean room, Free morning breakfast, Free high speed Wi-Fi. We will definitely be back when we will be in houston. We have no complaints Quick access to the major highways and restaurants.

Helpful?
Thank Steve W
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Steve! So we are so pleased to know that you had a wonderful stay here at Best Western Plus. Our number one goal is to make your stay as pleasant as possible and it seems we were able to fulfill that. Thank you so much for staying with us and hope to see you in the future. More 

Level Contributor
2 reviews
4 of 5 stars Reviewed June 12, 2016

We only used this as we were arriving late in Houston and it was too late to drive far after a flight. It was a good hotel in line with other BWs we have stayed. There were a few restaurants in walking distance, but there was not much else going for the location as it is obviously a stop off... More 

Helpful?
Thank Gerry F
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Gerry! First of all, thank you so much for staying with us. We are pleased to know that you left here happy, full, and well rested. We hope that if you are ever in Houston you choose to stay here at Best Western Plus. So on the behalf of myself and my staff thank you once again. More 

Blanco, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed June 6, 2016

Wonderful stay in a beautiful, clean hotel. Breakfast was enjoyable. Convenient to the Hobby Center, and many restaurants. Construction made it a little difficult to drive, but it was worth getting to this Best Western.

Review collected in partnership with Best Western

Helpful?
Thank Rebecka M
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Hello Rebecka! We are so happy you enjoyed your stay as well as us. Hope to have you as a guest when you are in Houston and thank you so much for your time. More 

lo angeles, United States
1 review
4 of 5 stars Reviewed May 26, 2016

Hotel was clean. Would not choose if have business dowtown. Would get closer. Exit signage was not very good. Entrance sign should be raised about two feet so that it could be seen easier. Negotiations with neighbor hotel for aan arrow sign on their wall would be helpful.

Review collected in partnership with Best Western

Helpful?
Thank Jimmie N
Hasu p, General Manager at BEST WESTERN PLUS Northwest Inn & Suites, responded to this review

Jimmie thank you so much for staying with us. We are currently dealing with construction and we apologize that the sign was hard to see. We hope to have our sign up as soon as possible. Thank you once again and hope to see you in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Northwest Inn & Suites

Address: 11611 Northwest Fwy, Houston, TX 77092-6257
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $73 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS Northwest Inn & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western
Hotel Style:
#26 Best Value Hotel in Houston
#91 Business Hotel in Houston
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