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Holiday Inn Express Hotel & Suites Houston/Kingwood

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Holiday Inn Express Hotel & Suites Houston\/Kingwood
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87 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Houston, Texas, United States
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

I stayed in this hotel on Sep 13, 2016. When I checked in, the staff in the front desk was so unfriendly and rude. No greetings, no smiles, no welcome bags, no apologize after 15min long waiting time. He even let a patron cut off the waiting line. The evaluator was down. The room I booked was a king bed,... More 

Helpful?
Thank Qiwei L
Corpus Christi, Texas
Level Contributor
7 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Not a bad hotel but when they renovated I think they just painted and hung lights. While the rooms are not ugly, they are older and a little run down. I would stay again even with family. Just needs facility upgrades

Helpful?
Thank Scott C
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As an IHG Rewards Club Member, I used my points I had collected for my at the Holiday Inn Express in Kingwood! Just right off Highway 59, the hotel is very convenient! Denny's is just next door and they just the friendliest staff ever! Our check in was fast and the evening clerk was friendly! The handicapped bathroom had extra... More 

Helpful?
Thank Cbjackson
Murfreesboro, Tennessee
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 9, 2016

Upon arrival I was told that I would be placed in a different room than what I requested upon booking months prior. The hotel was very outdated and there was trash overflowing outside the front entrance. On some days clean towels were not available. The room was very dark and gloomy. The staff were nice enough but that didn't help... More 

Helpful?
Thank T5843ZIvictoriar
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear T5843ZIvictoriar, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry if you found the hotel dated and the room received to be gloomy. These situations are definitely... More 

texas
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 16, 2016

front desk staff was friendly but that was the highlight. The hotel looks very dated even though it is not really all that old. dark carpet, paint and furnishings looked drab. Dark counters in the bathroom. The plastic tub looked a bit dirty. May not have been but that type of tub is difficult to clean. the bed was comfortable.... More 

Helpful?
Thank astrosfan08
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear astrosfan08, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. We appreciate your positive feedback on the great service received from our Front Desk. However, it is regrettable that your found the hotel old and if your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

Stayed here with some friends 7/9-7/10 and Josh was there to accommodate our needs. He really did go above and beyond. Definitely coming back to this location, or a different Holiday Inn Express in the future!

Helpful?
Thank Karina F
San Francisco, California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

Our flight from Houston to Nashville TN was cancelled due to severe weather so we booked one night at Holiday Inn, room 223 7min away from the airport we enjoyed our staying at this place they have complimentary breakfast and nice swimming pool cool hotel to stay at excellent service also they have a shuttle to the airport don't need... More 

Helpful?
Thank RLNA M
buna,texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

Well not a bad place to stay. We had a problem with our ac. We came to Kingwood for a powerlifting meet. So when we got back to the hotel & the ac didn't work I was upset. Solomon at the front desk went out of his way to help us. Found us another room went got us a bed... More 

Helpful?
Thank joe308
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear satisfied guest, Thank you so much for sharing your comments about the level of service you received while visiting with us. We are always striving to make our service shine through. Thanks again for letting us know we are heading in the right direction. Twanda Thibodeaux General Manager More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2016

I stayed for one night in this hotel. In terms of room and amenities, it is quite average hotel, but this is something that you can expect given the price. Location is excellent on the Highway 59, just north to Houston airport. Room is spacious, quiet, but perhaps needs a bit an upgrade here and there. Breakfast is free, but... More 

Helpful?
Thank Chris S
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear valued guest, Thank you so much for your review of our hotel and staff. We are ever striving to be the hotel that guests love and when we see your review it lets us know we are headed in the right direction. Thanks again for allowing us to host your stay and we look forward to being at your... More 

Arcata, California
1 review
1 of 5 stars Reviewed April 14, 2016

This hotel charged me for damages that I was not responsible for. This hotel is a fraud and trying to rip people off. I WOULD NOT STAY HERE! I am a honest and hard working person. I did not deserve this kind of treatment. I asked them to email pictures of the damages that they were claiming I caused. They... More 

Helpful?
Thank dimitrihill347
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear dimitrihill347, Thank you for taking the time to write a review about your stay with us. We regret the issues you had with the charge. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. In addition, we have sent you a private message to obtain more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites Kingwood is the place to stay for guests in Northeast Houston or those traveling into East Texas. Located US 59N, just 7 miles north of Houston's George Bush Intercontinental Airport (IAH) in the upscale Kingwood community, Holiday Inn Express Hotel & Suites Kingwood serves the communities and businesses of Kingwood, Atascocita, Humble, Porter, New Caney, Splendora, and Cleveland. The Holiday Inn Express Hotel & Suites Kingwood is a 3 story interior corridor hotel with beautifully appointed guest rooms. Currently under a million dollar renovation. Let our friendly staff welcome you to Kingwood! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Houston/Kingwood

Address: 22675 Highway 59 N, Houston, TX 77339-4406
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston/Kingwood 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Hotel And Suites Houston/Kingwood
Holiday Inn Kingwood
Kingwood Holiday Inn
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