We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Houston-NW (Highway 290 and FM 1960)

#116 of 481 Hotels in Houston
Certificate of Excellence
Hotel website
Hotel deals
12915 FM 1960 West, Houston, TX 77065
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Houston-NW (Highway 290 and FM 1960)
View Map
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Athens, Georgia
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a good HIE under relatively new management. It is conveniently located, has a breakfast buffet and offered both an IHG and military discount. The breakfast buffet was adequate for a HIE. I have stayed here several times over the past 3-4 years and would stay again.

Helpful?
Thank Robert E
Dawna D, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Dear Robert E, Thank you for taking the time to write your review of our property. We are really grateful that you continue to come back through the years and are glad to continue to provide you with positive experiences. We look forward to your next visit! Warmest Regards, Dawna More 

San Antonio
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

I have not stayed at any of the Holiday Inn properties in quite some time. No paticular reason, other than pricing. This time they had the best rate and I was pleasantly surprised! The greeting at the front desk was most welcoming. An unusual plus was that every employee said hello or made some short conversation, initiated by them. Not... More 

Helpful?
Thank 553barbaral
Bob P, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Dear 553barbaral, We would like to thank you for taking the time to provide us with such a wonderful review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are ecstatic and honored to know that your stay with us was a wonderful... More 

Allentown, Pennsylvania
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed November 18, 2015

I was dropped off here by a business associate for a one night stay. The property looked fine when I arrived with my reservation. The front desk person Ashley was very friendly and the lobby was bright and appeared clean. I got up to my room and although it looked old it seemed passable. I sat down and started working.... More 

Helpful?
Thank Dtravis814
Bob P, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Dear Dtravis814, Thank you for taking the time to review your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I am... More 

Euless, Texas, United States
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 9, 2015

I didn't spend much time in hotel other than sleeping and showering. I found service to great from front desk to those helping with small breakfeast.The rooms were a good size and plenty of towels for us.

Helpful?
Thank Jaime C
David D, Guest Relations Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Thank you for taking time to tell us about your stay. I will certainly share your kind comments with the staff and we hope to see you again in the near future. More 

Colorado Springs, Colorado, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 4, 2015

No hot water. Brown dirty water coming out of the pipes. Checking people in when I was at the desk complaining about the water without telling them the hot water was off for the entire holiday weekend. Fourth of July Disaster. Don't stay at this hotel. The front desk staff lied to us for two days about the water and... More 

Helpful?
Thank DrGlenda
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

DrGlenda: I apologize for any inconvenience you experienced while staying with us, I would love to speak with you directly. Please contact me at the email address as follows. bmiller@chromehospitality.com More 

Pierre Part, Louisiana
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 2, 2015

Very clean and quiet room. The breakfast was really good! We had a very large room with a microwave and a refrigerator. The only thing bad was I never got my wifi to work. I slept like a baby all night.

Helpful?
Thank sl111359
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

S|111359: Thank you for taking the time to review our hotel, we appreciate your feedback. I'm delighted you enjoyed your stay with us and hope to serve you again in the future. Kind Regards, Belinda Miller More 

2 reviews
3 of 5 stars Reviewed June 30, 2015 via mobile

I spent 3 days at the Holiday Inn Express on business. The hotel is located in a great area that allows you plenty of options for food. There is construction along 290 which will extend your drive time. So look for an alternate route. The first day I had no hot water, , and no wake up call. Day 2... More 

Helpful?
Thank OKOutlaw
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

OKOutlaw: I apologize for any inconvenience you experienced while staying with us. Please contact me directly. Kind regards, Belinda Miller 832.237.4300 bmiller@chromehospitality.com More 

Matamoros, Mexico
Level Contributor
4 reviews
5 of 5 stars Reviewed May 26, 2015 via mobile

It is a good deal, fair price, clean, friendly people, nice breakfast, 15 minutes away from the outlets and another places we enjoy to visit!It is the second time we stay there and will stay again for sure!

Helpful?
Thank ChelyG1972
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

ChelyG: Thank you for taking the time and posting a 5 star review!!! I'm very delighted you had a great stay, the staff was friendly, your room was clean and you enjoyed our hot breakfast. We're glad you stayed with us a second time and hope to be you hotel of choice while staying in the Houston area. See you... More 

San Antonio
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 11, 2015

This hotel is in bad need of some rehab. Carpet old and worn. Lots of scratches and chipped paint. Or maybe the owner plans on rebranding it to a lower cost brand because it sure does not meet the standards of most other Holiday Inn Express motels I have been to. When I remodeled the bathroom in my older house... More 

Helpful?
Thank Dan R
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Dan R: I apologize for the A/C being loud and all of the other issues you had while staying with us. The hotel is diligently working to fix all of the issues mentioned. Please contact me directly. Belinda Miller Guest Service Manager 832.237.4300 bmiller@chromehospitality.com More 

Pune, India
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 23, 2015

1. Good , clean and spacious rooms. 2. Fixed breakfast menu , Okay for business day outing. 3. Surrounded by variety of restaurants. Berger King just outside Hotel. 4. Centrally located and convenient for business meetings. 5. Very quiet surroundings.

Helpful?
Thank Shailendra115
Belinda M, Front Office Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review

Shailendra115: Thank you for taking the time to post a review about our hotel. I am pleased you had a great stay and hope to serve you in the future. See you next visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Bathroom (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (8)
Viewed
Pool/beach area (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (7)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
0.4 mi away
Homewood Suites by Hilton Houston Northwest Cy-Fair
0.6 mi away
Comfort Suites Houston Northwest Cy-Fair
1.2 mi away
Residence Inn Houston Northwest / Cypress
Show Prices
Show Prices
Show Prices
9.4 mi away
Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
0.5 mi away
Hampton Inn Houston Northwest
5.2 mi away
Hilton Garden Inn Houston NW America Plaza
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay