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Country Inn & Suites by Carlson Houston Northwest

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Country Inn & Suites by Carlson Houston Northwest
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155 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Houston, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

No complaints! Got a good night's sleep, wi-fi worked well and good breakfast. All at a fair price! This was a business trip and I will be staying here on my next visit. Room was clean and staff was courteous.

Helpful?
Thank Catherine R
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Greetings Catherine, Our cozy beds are known for providing a good night's sleep and I am pleased to know that you were no exception. We look forward to seeing you in your next business trip! More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Professional and friendly staff from top to bottom that ensured guests Stay was confortable in every way. Clean rooms and comfortable beds. The free/inclusive self service breakfast spread was far superior to any other free/inclusive breakfast I have experienced anywhere else for a similar price.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank George T
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Greetings George, We pride ourselves in great service and it is so refreshing to have you let us know our entire staff is doing an excellent job. We are constantly making changes to our hot Be Our Guest signature breakfast to keep a nice variety. We look forward to seeing you on your next trip to Houston. More 

Lynden, WA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Good overall, needed to request clean towels the second day, they had taken away the old ones and forgot to replace them. After a call to the front desk it took about a half hour to receive the new towels.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Pam M
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Hi Pam M, Thank you for taking the time to provide us with feedback from your recent stay with us. I apologize for the mishap with the towels and have spoken to our housekeeping staff to insure the prevention of such an oversight. We appreciate all our valued guests and hope you will stay with us on your next trip... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at Country Inns & Suites were very hospitable during our stay for a college graduation. They took away a stressful coordination and made it painless and stress free. The staff worked very well together which made the event a success. They were very prompt, professional and in constant communication with our needs. We would definitely recommend Country Inn... More 

Review collected in partnership with this hotel

Helpful?
Thank katy991
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Greetings katy991, We absolutely love knowing that we did a great job! Thank you for taking the time to let us know that we succeeded in providing you with excellent customer service. Hope to see you on your next trip to Houston. More 

Fort Worth, Texas, USA
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 14, 2016

Hotel located right off Hwy 290 - plenty of restaurants with in easy driving distance of the property. As for the property - staff upon check in was very pleasant - weekend staff not as friendly when we checked in on Friday. While pleasant - not at the same level as the Friday afternoon ladies. Using our names on Friday... More 

Helpful?
Thank jjervin
Dawna D, Front Office Manager at Country Inn & Suites by Carlson Houston Northwest, responded to this review

Greetings jjervin, Thank you for taking the time to provide us with feedback from your recent stay with us. I deeply regret that you were inconvenienced by having to wait over 30 minutes to access our elevator. We appreciate the patience and understanding you afforded us during our renovation as we are working to provide our guest with a newer... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Country Inn & Suites Houston-NW we offer luxurious comfort, quality and value to business and leisure travelers. Located off Hwy 290/FM1960 corridor leaves us easy to find and close to many area attractions and amenities, such as Willowbrook Mall, movie theaters, Sam Houston Race Track, Traders Village, Blackhorse Golf Course, Jersey Meadows Golf Course, Premium Outlet Mall and other points of interest. Not to mention we are conveniently located close to one of the areas top hospitals. Local colleges in the area include Cy-Fair Community College and Prairie View A&M. Whether you want low key dining or a corporate dinner, the area has many places to choose from. Area restaurants include Johnny Carino's, Bluewater Seafood, Rico's, Texas Roadhouse, Chili's, Denny's, Luby's and Applebee's. ... more   less 

Additional Information about Country Inn & Suites by Carlson Houston Northwest

Address: 12915 Fm 1960 Rd W, Houston, TX 77065-4010 (Formerly Holiday Inn Express Houston-NW (Highway 290 and FM 1960))
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $80 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Carlson Houston Northwest 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Houston-Nw (Highway 290 And Fm 1960) Hotel Houston
Holiday Inn Houston
Hotel Style:
#32 Best Value Hotel in Houston
#60 Family Hotel in Houston
#68 Business Hotel in Houston
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