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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd

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Traveler (22)
Room & Suite (24)
Dining (2)
Overview
  • Excellent20%
  • Very good16%
  • Average18%
  • Poor17%
  • Terrible29%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness center
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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All reviewsmedical patientsat md anderson cancer centermedical center areathe ritzwithin walking distancehome away from homeshuttle serviceradiationtreygmupgrades
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1 - 5 of 221 reviews
Reviewed 3 weeks ago via mobile

We stayed at this location for medical visits at TMC. This hotel is a short walk from Medical Center Metro Station and is an average Extended Stay. The staff is helpful and friendly. Prices fluctuate greatly depending on dates.More

Thank LovesToGo_1
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood BlvdResponded 2 weeks ago

Thank you for the wonderful feedback about your stay at Extended Stay America. We are delighted to read you loved the convenience of our location and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of...More

Hotel's Favorite
Reviewed February 1, 2018

If something can be positive under a negative circumstance (cancer)... this it IT!!! For the first three weeks my husband and I could walk to appointments (11 minutes each way).Once treatments well underway, we drove (free valet parking for radiation at MDA)...gone less than 30minutes...More

Thank bda255
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood BlvdResponded February 2, 2018

Many thanks for the wonderful feedback. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. Thanks once more for your business to Extended Stay America, and we look forward to having you...More

Reviewed 3 weeks ago via mobile

Close to the hospital. We have to go every few weeks. Staff was so helpful. They are always so accommodating to help us with reservations because we have to change them sometimes. Diamond and all the people working the front desk are always so polite.More

Thank Sonya H
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood BlvdResponded 3 weeks ago

Sonya, thanks for including Extended Stay America in your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting...More

Reviewed 3 weeks ago

It is within walking distance of the MDAnderson Hospital Complex, but there are no restaurants in reasonable walking distance. One vending machine for drinks was broken and company only services them once a week so had to wait several days for it to be repaired.

Review collected in partnership with Extended Stay
Thank Pleddie
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood BlvdResponded 3 weeks ago

Thank you for taking the time to share your feedback. We are pleased you were overall impressed with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management

Reviewed 3 weeks ago

Vending machines out of order, wifi not working. No drinking water anywhere at this Hotel. This place is close to medical Center where people go for treatment, you would think that they would fix things.More

Review collected in partnership with Extended Stay
Thank K4924PKrobertp
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood BlvdResponded 3 weeks ago

Robert, thanks so much for taking the time to evaluate our hotel. Please accept our apologies for the problems you encountered during your stay and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$90 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$90 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (22)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Thomas D
June 20, 2017|
AnswerShow all 3 answers
Response from TomHenderson1 | Reviewed this property |
Thomas, It will only be cleaned more when people stop staying there, and bookings decrease. As long as people keep booking rooms to capacity, they don't need to clean anything. Stay somewhere else next time... Reward... More
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Votes
Room Tips
"Don't Stay Here!"
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"3rd floor facing the pool or parking lot"
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"choose some nearby hotels. the quality worths 10 times the extra price"
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"Away from the lobby."
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