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Houston Galleria Extended Stay Hotel

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12925 Northwest Freeway, Houston, TX 77040 (Formerly Crestwood Suites Houston 290-Galleria)
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Dallas, Texas
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed May 3, 2016

My undergraduate school is Syracuse University. Who knew they would advance to the Final Four Basketball Tournament in Houston. Well, they did! Debra and I decided at the last minute to take a chance that we could buy tickets from someone at the NRG arena and be part of this great history. Then, we tried to find a hotel for... More 

Helpful?
Thank Sea Ya' I
New Braunfels, Texas
1 review
1 of 5 stars Reviewed March 21, 2016

I would not recommend this place to my worst enemy. The room was old and not kept, refrigerator and room door had dents it. This was the first time I have ever had to pay for a room in advance I should have known something was not kosher. Once we got to we immediately left and had our money refunded.... More 

Helpful?
Thank Veronica D
Highlands Ranch, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

There are no words that could convey to you how bad this place is. The first thing that hits you is the smell as soon as you walk in the door, it smells like somebody died… and I'm not exaggerating. The clientele are just scum of the earth. Every room door for have dents such that it makes it look... More 

Helpful?
2 Thank zcaseman
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

this will be our third time staying here and we will be here till 2017. i recommend anyone staying here. you are what you make it. it is older, but in very good shape. and as many times that we have been here we have never seen a roach ! I don't know how these other people get their reviews.... More 

Helpful?
1 Thank james m
Tyler, Texas
Level Contributor
139 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 12, 2015

Stayed a week here and consider this place ok, basically a mixed bag. I was not miserable, but not exactly happy. First miss, no pillows in the room. Front desk trip - "got any pillows?". "Sure, have a pillow". Second miss, no towels in bath. Front desk trip again. Yes, here are towels. Third miss, smoke alarm on night stand... More 

Helpful?
4 Thank gsanbrook
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 10, 2014 via mobile

Me and my family have been staying here since April. I haven't had any problems. No parking, noise or vandalism issues. I feel safe staying here. The front desk and assistant manager take pride in helping the new guest that check in as well existing longtime residence. Not to mention the location is great as well. -hunter-

Helpful?
4 Thank amanda a
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2014

Im very impressed with my clean room. Very comfortable, feels like home. I will probably stay for at least two years. This is a very nice hotel to call home in these tough times. I am recently single again and have two children in Cypress,TX that I need to be close by to. Bradley Sarrazin Room #105. Paulina at the... More 

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4 Thank 404A
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

I have stayed at other extended stays but none can compare. The front desk staff is excellent as well (Paulina and Alex) and the new asst manager (Norma) is very nice. They answer and questions I might have and they keep a smile on their faces. Also one of the housekeeping ladies (Maria) is a sweetheart. My little girl loves... More 

Helpful?
3 Thank KD H
Katy, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 24, 2014

The service provided by the front desk and management was so awesome! They helped me get comfortable right away. Once i got into my room it was so cleaned and neat, just amazing it was more like paradise. Another thing that I liked about this extended hotel was the front access of 290 and a little more to the west... More 

Helpful?
Thank jassir a
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

The staff at crestwood suites are just wonderful!! The front desk people, paulina,norma, aimee and alex are very responsive to our needs and questions. The housekeepers and maintenance guys are great! The rooms are spacious and very clean. I would recommend staying here to anyone that travels. the coffee in the morning is good too! Quiet and clean! They are... More 

Helpful?
1 Thank james m
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Houston Galleria Extended Stay Hotel

Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Crestwood Suites Houston 290-Galleria)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $40 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Houston Galleria Extended Stay Hotel 2*
Number of rooms: 146
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Also Known As:
Crestwood Suites Houston 290-Galleria Hotel Houston
Crestwood Hotel Houston
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