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TownePlace Suites Houston Northwest

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TownePlace Suites Houston Northwest
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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Murphy, Texas
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business for a week and this was perfect for me. I purchased groceries at the HEB and used the Kitchen for dinner to save money. the bed was comfortable and the room was clean and large (Like a 1 bedroom efficiency apartment. I would stay here again.

Helpful?
Thank aggieguy93
Dubai, United Arab Emirates
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 24, 2016

We stayed at TownePlace Suites for four nights in July, 2016, when in town to visit family. We chose TownePlace Suites based exclusively on location. It has easy access to the Tomball Expressway, is close to shops, and also close to many residential neighborhoods. So, the location and ease of getting in and out of the facility is a definite... More 

Helpful?
Thank BLTurpin
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to complete the Trip Adviser review in regards to your recent stay at the TownePlace Suites Houston NW. I sincerely apologize for the issues you experienced. I understand your frustration with regards to the pool. That was the last thing we wanted for our guests. It was so unfortunate that the pool was down... More 

San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016

Location is convenient. Currently replacing the furniture with new, modern furnishings. Beds are comfy, separate room for the breakfast. Speakman Shower heads, love those, best shower ever. small kitchen is really helpful. we would stay here again. we also a two bed suite at the end of the hall

Helpful?
Thank Timothy M
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
2 of 5 stars Reviewed May 24, 2016

This looked like an older Marriott property; hallways and room felt dated and somewhat cheaply built, but were clean and well maintained. Room was spacious and had had some upgrades over the years. Staff were friendly. Lots of customers -- parking lot tended to be near full. Breakfast was OK. Free shuttle to nearby offices (lots of on-a-budget business travelers... More 

Helpful?
Thank hibachi
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your thoughts regarding the issues you encountered during you stay at the TownePlace Suites Houston NW. I appreciate you bringing these issues to our attention, as it will help us better serve our guests in the future. In regards to the issue you encountered with the hot water, please note the hotel... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 17, 2016

This was a last minute reservation and we were very pleased with our choice. Greatest attraction was location. Also a free shuttle anywhere within 5 miles. Handy when you are traveling without a car. Room with kitchenette and full size refrigerator. Clean and cozy.

Helpful?
Thank Faith1941
Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

We asked twice on different days for housekeeping service and some fresh towels but they never came by. We saw the housekeeping service working in the other rooms but they never would get to ours. Finally on day 3 we begged some fresh towels from the front desk. Not fun.

Helpful?
Thank digitalgirlie
TPSHOUTN, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to share your thoughts regarding the housekeeping issues you encountered during your stay. I appreciate you bringing it to my attention, and will certainly share your feedback with my Executive Housekeeper and the entire housekeeping team. More 

Dallas , TX
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed March 6, 2016

First time stay in TownePlace branded Marriott hotel. When arrived hotel in the night, it was very hard to find the main entrance. eventually got in, but nowhere for front desk staff, the build designing is also total mess, hard to find the path to the room… Another very disappointed, this hotel totally lack of any respects for the hotel... More 

Helpful?
Thank cgigate
Management response:

Thank you for taking the time to leave a comment on Trip Advisor with regards to your recent stay at the TownePlace Suites Houston Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 29, 2015 via mobile

Clean and comfortable for four adults. It is near lots of places to eat, breakfast was fine, and the Texas shaped waffles were fun. There is also easy parking and entry for handicapped patrons. Trip advisor should be less picky about length of review. It's annoying to have to keep typing

Helpful?
1 Thank A TripAdvisor Member
Nairobi, Kenya
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 16, 2015

Suites were nice with all the amenities. Hotel Staff was excellent. Breakfast has too many options to kick start your day. Location was perfect for us to go around. There were many restaurants around including KFC with just a little walk ahead.

Helpful?
Thank Yusuf5253
Fort Worth, Texas
Level Contributor
162 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed December 10, 2015

Of the roach variety. Just 2, but where there is one, there are many or so I am told. Reserved and checked in later than usual due to a change in co-workers travel plans. Check-in was seamless. Lobby area is small, but decent. Got to room (small studio) and turned on the light in the kitchenette. That's when I saw... More 

Helpful?
Thank mike h
Juli A, General Manager at TownePlace Suites Houston Northwest, responded to this review

Thank you for taking the time to leave a comment regarding your recent stay at the TownePlace Suites Houston NW. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue you encountered during your stay. I have shared... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Rest in comfort at TownePlace Suites Houston Northwest, with desired amenities and convenient services. Just minutes from Willowbrook Mall and Houston Premium Outlets, our hotel puts business travelers near Hewlett-Packard with spaces designed for today's modern traveler. Suites boast full-size kitchens with full-size appliances, plus desks with ergonomic chairs for a home-like environment. Start every day off on the right foot with our complimentary hot breakfast buffet, then socialize with fellow guests at our manager receptions from 5 to 7 p.m. Tuesday and Wednesday and enjoy a complimentary light dinner, beer and wine. Our 24-hour marketplace offers beverages, snacks and various sundries for late-night cravings. During downtime, take a dip in our outdoor pool, or work up a sweat in the upgraded fitness center with cardio equipment and free weights. Let TownePlace Suites Houston Northwest take the stress out of traveling and put the relaxation in your leisure or business trip. ... more   less 

Additional Information about TownePlace Suites Houston Northwest

Address: 11040 Louetta Rd, Houston, TX 77070-1410
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $91 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Houston Northwest 2.5*
Number of rooms: 128
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Also Known As:
Towneplace Suites Houston Northwest Hotel Houston
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