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Comfort Inn Hwy. 290/NW

78 reviews
#226 of 518 Hotels in Houston
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Traveler (4)
Dining (3)
Room & Suite (2)
Overview
  • Excellent47%
  • Very good37%
  • Average5%
  • Poor8%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
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Offers from Comfort Inn Hwy. 290/NW
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)Write a Review
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Reviewed May 29, 2017

The TV had only audio. The front desk was aware of the issue and did nothing to resolve. They were aware of the issue over a week. Breakfast hot items were not plentiful. There are better options in the area.More

Thank rboykins71
Response from ComfortInn290, Manager at Comfort Inn Hwy. 290/NWResponded June 2, 2017

Dear Rashaka, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...More

Reviewed May 29, 2017 via mobile

My family and I drove 5 hours to a attend three graduations schedule for this weekend in Katy. Upon arrival check in with smooth went to our room unpacked turned on the AC unit noticing that the room was hot after the AC unit was...More

Thank ddmama2004
Response from ComfortInn290, Manager at Comfort Inn Hwy. 290/NWResponded June 1, 2017

Dear Dionne, I received your complaint concerning your stay at Comfort Inn on 5/25/17- 5/27/17. I would like to apologize for the substandard treatment that you received. It has always been my primary goal to provide excellent service to the guests who stay with us....More

Reviewed April 13, 2017 via mobile

Just a overnight stay for business, nice upgrade to the king suite. Breakfast typical, but hot items were empty and didn't seem to get refilled ( while I was there. ). I'd stay there again. Luby's and Mambo Seafood restaurant are next door.More

Thank Michael Z
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded April 14, 2017

Thank you for choosing our Hotel for your recent stay. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest....More

Reviewed February 1, 2017

This was just an overnight stay for a work trip. The room was very spacious, clean and very comfortable. The staff ASM commode ting and friendly. Their hot breakfast was plentiful, varied and good. Mdefinitely recommendMore

Thank blazer729
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded February 6, 2017

Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and...More

Reviewed November 22, 2016

Overall stay was good. Staff was pleasant. Parking is sufficient, which is good for the extra tow we had. Only issue was in regards to the a/c not cooling properly. We kept it on full blast for 45 minutes and still nothing. Maintenance did get...More

Thank jk201609
Response from Daniel A, General Manager at Comfort Inn Hwy. 290/NWResponded November 28, 2016

Thank you for taking the time out of your schedule to review our Hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$82 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in Houston
#41 Business Hotel in Houston
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$82 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Best Value Hotel in Houston
#41 Business Hotel in Houston
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveler (4)
Dining (3)
Room & Suite (2)
Hotel & Grounds (17)
Questions & Answers
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Room Tips
"Seafood place in parking lot, was just OK. Little noisy for me, wanting to relax."
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"It seems to be extemely quiet from end to end even on weekends"
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"I requested a room away from the elevators and the back stairs. extremely quiet."
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"Quiet floors!!! No noise heard. Pleasant sleeping environment."
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