I have been dealing with hotels for pretty much 30 years, and I have never written a negative review like this. I am so livid at this hotel's lack of assistance with me that I am driven to post a negative review. I booked this hotel over 2 weeks ago, and was happy with my…
Everything was good but the moldy smell was bad in our room. The service was very great. Everyone was very nice and helpful. Check in was pretty fast. Like it that you have to use room key to go upstairs.
My room had roaches visible in the room crawling near the head part of the bed so we did not get a good night sleep. And the water only was warm late last night and just cold this morning. I am very disappointed in the hotel, I’m sure this wasn’t something that just happened.
I stayed for around 5 nights in this hotel which is based in Houston. It is an average hotel in a good location. The rooms were ok type . The time I stayed , there were some construction going on . The complemental breakfast was also average.
I enjoyed my stay here & I would like to thank Nick for helping me with my reservation. Its a busy weekend here due to an event in town and he did excellent in multitasking. Looking forward tobsyaying here again!
"Stay away from this hotel"
"5th floor is most quiet"
"Find another hotel"
"No tip. Our room a basic room on the ground floor but very big and comfortable"
"Room was comfortable and quiet even being right off the highway."