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This property does not deserve your time. We booked with not knowing when we would be checking out, After 10 days the front desk person stated that we checkout after just 10 days. She was rude and tried to make us feel guilty about needing...More
Response from Diana F, Assistant General Manager at Residence Inn Houston Intercontinental Airport at GreenspointResponded October 11, 2017
I apologize about the misunderstanding, unfortunately our hotel has been sold out therefore we are not able to accommodate your request. We are sorry to hear we are losing you as a guest.
The staff is the best I've experienced at any Marriott property I've been to and I've had quite a few stays. Nygia was awesome, very professional and helpful .Hank went above and beyond to make sure we were comfortable and pleased. And the sales person...More
Thank Ziggy S
Response from martha h, General Manager at Residence Inn Houston Intercontinental Airport at GreenspointResponded October 9, 2017
Thank you for the great review! We are so happy we were able to make such an impression on you during your stay! We hope to see you again, soon!
My family got caught in Hurricane Harvey in Houston TX, one of the worst storms in history. We ended up at this Hotel where it became a home away from home. The ladies at the front desk Starr, Jada, and Diana were extremely helpful despite...More
Response from martha h, General Manager at Residence Inn Houston Intercontinental Airport at GreenspointResponded August 31, 2017
Thank you for the great review! We are very happy we could help during this time!
For this class of hotel, I thought that the facilities and service were very good. The front desk was friendly and helpful both when I had to reschedule due to a canceled flight as well as upon arrival and during our stay. I had seen...More
We had a very good stay here. The room was clean and spacious! Front desk staff was helpful with restaurant suggestions nearby. Breakfast was very nice with pleasant, comfortable surroundings. A great place to stay near airport.
Management response:Responded August 5, 2017
Thank you for taking the time to share your feedback.
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$107 - $180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Cynthia M | Property representative |
Good morning! The military discount is not guaranteed to be available all the time. Please call the hotel directly so we can check the dates you will be coming into town to make sure it is available. There are different... More
Good morning! The military discount is not guaranteed to be available all the time. Please call the hotel directly so we can check the dates you will be coming into town to make sure it is available. There are different military rates for the different room types we offer at our hotel. Our phone number is 281-820-4563. There is someone at the desk 24/7 to assist you. Thank you!
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"These rooms have stove, refrigerator, microwaves, and are stocked with utensils, pots and pans. Almost a..."