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Red Roof Inn Houston - Brookhollow

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Red Roof Inn Houston - Brookhollow
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Houston - Brookhollow
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Showing 77: English reviews
Tucson, Arizona
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 2, 2015

I am sitting in my spacious hotel room on the third floor after a harrowing trip with accidents, closed bridges and tight jersey walls...and a very sick little Pomeranian. Derek greeted me in my extreme meltdown, gave me a terrific, quiet room, extra towels and everything I needed to care for my canine family and me. This kind of great... More 

Helpful?
1 Thank thundermountain
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

san antonio
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 30, 2015

I have stayed here a few times on my regular trips to Houston. This is a great place to stay for business layovers and also for families travelling on a budget . I have stayed at quite a few other "national" chains in this price range in Houston before and even some that were above this price range and they... More 

Helpful?
Thank martin c
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you so much for your kind words and for staying with us here in Houston. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had... More 

Laredo, Texas
2 reviews
4 of 5 stars Reviewed October 23, 2015

Easy access to stairs and elevator on the second floor. Great room, loved the usb wall outlets. All hotel staff was great overall. I usually don't stay in these type of hotels, but I have to admit that I was not disappointed. I genuinely liked it.

Helpful?
Thank kduran1519
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

Houston, Texas
1 review
4 of 5 stars Reviewed October 14, 2015

Based on our previous 2 visits, we almost decided not to stay there this time. Glad we took another chance, Previously room was musty smelling, dark, and outdated. This time the motel was totally remodeled. Room was clean, large, and very tastefully decorated. I made the reservation by phone with front desk clerk Mary. She also checked us in. She... More 

Helpful?
Thank John S
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your kind comments and for being a repeat guest. I’m glad you liked the many changes we’ve made. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you.... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed September 28, 2015 via mobile

We always stay at Red Roof Inns when we travel since they are all pet-friendly however they are not a 5 star hotel, which we are prepared for. We checked into the Red Roof Inn of Brockhollow and we're immediately impressed. Newly renovated, each room was very clean, floors were laminate and not carpet (which we love with dogs), furniture... More 

Helpful?
Thank Renee H
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel... More 

Tyler, Texas
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 18, 2015

On my prior visit, I stated I would compare other hotels in the area (budget hotels that is, I travel for work on my dime). Well, I did and I have a better appreciation for this Red Roof Inn. Nothing I have found in this price range has been anywhere close to my stay(s) here. On my first return(s), I... More 

Helpful?
1 Thank gsanbrook
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for making our hotel your new first choice in the area. We’ve improved to serve guests better, and we’re very pleased to offer an experience that now meets your needs. We’ll be here for you in the future when you need another great stay. Nothing means more to us than satisfying our guests. Sincerely, Hotel Manager More 

Minsk, Belarus
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 5, 2015

Pets stay free, so we didn't need to leave our cutie at boarding. This is plus! No breakfast. Room was tiny. Front desk was very sleepy, we had to wait until he wakes up to register us. Plus it was hard to find out wi if password. It was pretty cold night, I turned heat on, and terrible smell came... More 

Helpful?
1 Thank olga77777
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had an acceptable stay with us, but I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. We’re... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 5, 2015 via mobile

My frist day at the place was not so pleasent as i ended up finding trash in areas of my room, such as a un-used condom in a cabinet, and used razers in my shower, also my bed had hair in it as well. The front desk people were very nice to me when i had asked them to clean... More 

Helpful?
Thank Jorge C
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience... More 

Groves, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

Very clean. Very helpful staff. The only complaint was that the pool was closed. My 3 year old was very disappointed. We had to bribe her with chinese food which the front desk clerk was kind enough to help us with. She gave us a menu for a place that delivered. Other than that, it was a great stay.

Helpful?
Thank BryanM82
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I do apologize about the pool being temporarily closed. We take real pride in this hotel and in serving guests like you, and I hope we can do... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 9, 2015

Mary, Mary, Mary!!! She’s is the absolute best and really the only one I like dealing with at this location. She’s always wearing her best customer service attitude, and that means everything in the service industry. I’m not really badmouthing the other hotel staff but she seemed to be the one that’s the most helpful, courteous, friendly, and lenient. Look,... More 

Helpful?
2 Thank Lara J
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you so much for your comments. I’m glad you have so many good things to say about our hotel. I apologize for the little things that may detract from your guest experience and assure you that we’re always working to make things even better. When you need us in the future, we’ll be here for you with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Red Roof Inn Houston - Brookhollow is a pet friendly, family friendly hotel. This hotel is on the Northwest Freeway/US 290 and close to I-610. The hotel is near Toyota Center, MD Anderson Cancer Center, Reliant Center/Astrodome, Port of Houston, Minute Maid Park, Texans Arena, Texas Children's Hospital, Galleria Mall and Gleannoch Farms Golf Course. Many major chain restaurants are just across the street. Including Outback Steakhouse, IHOP, Chili's, Denny's, Red Lobster and more! Red Roof Inn Houston - Brookhollow features an outdoor unheated pool, an elevator, coin laundry, guest computer and has interior and exterior corridors. All rooms at this hotel offer free WiFi, 42" flat-screen TV, microwave & refrigerator, hair dryer and an iron & ironing board. Experience our complimentary continental breakfast and coffeehouse-style coffee/tea in the lobby. This location offers premium channels including ESPN, CNN, FOX News, HBO and Showtime. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Houston - Brookhollow

Address: 12929 Northwest Fwy, Houston, TX 77040-6303
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $52 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Brookhollow 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
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