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Red Roof Inn Houston - Westchase

Traveler (63)
360
Panoramas (8)
Room & Suite (88)
Certificate of Excellence

About

#11 of 551 hotels in Houston
Location
Cleanliness
Service
Value
Certificate of Excellence
Red Roof Inn Houston - Westchase, TX is a pet-friendly, family-friendly hotel. Located right on Sam Houston Parkway, this hotel is close to Memorial City Hospital-Convention Center and Norris Conference Centers. The hotel is near the Houston Beltway, BMC Software, Halliburton, National Oilwell Varco and Galleria Mall. There is also easy access to the Houston Beltway, Chinatown, Reliant Stadium, Minute Maid Park and the Toyota Center. Red Roof Inn Houston - Westchase has contemporary furniture, bathrooms with granite counter-tops, a comfortable easy chair and more. We feature an outdoor unheated pool, an elevator and both interior and exterior corridors. All guest rooms offer free Verified Wi-Fi, in-room safe, microwave and mini-refrigerator units, in-room coffee and a 42" flat screen TV with a free expanded cable package featuring HBO. Experience our coffeehouse-style service featuring fresh brewed, ground whole bean coffee. One well-behaved family pet per room is welcome.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern

Location

Full view
40Car recommended
Grade: 40 out of 100
74Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
899Reviews
15Q+A
100Room tips
Traveler rating
  • 699
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  • 45
  • 22
  • 32
Time of year
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Popular mentions
Front desk clerk jevetta us the best shes always willing to help others find great places in the area good customer service towards the guest all the time love this hotel close to my family and lots of things to do
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Response from i0229, Guest Relations Manager at Red Roof Inn Houston - Westchase
Responded yesterday
Thanks J., We appreciate you staying with us, and for taking a momment to let us know how we're doing. Jevetta is great at welcoming our guests, and making them feel right at home. We look forward to sharing your review with her and the team. Thanks again,
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Ms.Roy cleaned my room and I must say she did and excellent job. I appreciate her hard work and wonderful service. I would definitely stay here again🤗 I love everyone staff here expect Miranda the night audit. Miranda is rude and disrespectful.
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Response from i0229, Guest Relations Manager at Red Roof Inn Houston - Westchase
Responded yesterday
Thanks B., We appreciate your feedback. Your experience will be shared at our next team meeting. Regards,
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Jevetta has very awesome very good customer service and a people's person she has been a blessing to me and family she is very understanding and patient with me and my kids she gets a 5star from me and my family
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Response from i0229, Guest Relations Manager at Red Roof Inn Houston - Westchase
Responded yesterday
Thanks Antonio B., On behalf of Jevetta and the team, we would like to thank you for allowing us the opportunity to exceed your expectations. Maximizing our guests' experience is what we're all about. Thanks again,
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Mr Calvin was the best ever he truly helped me through my stay I lost my keys he offered me water and is just a well rounded person overall with great conversation he made my stay enjoyable I can almost say I made a friend during my stay
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Response from i0229, Guest Relations Manager at Red Roof Inn Houston - Westchase
Responded yesterday
Thanks Imani B., We appreciate your visit and your kind words commending Calvin. He does a great job ensuring our guests are comfortable and welcomed. We can't wait to share your review with Calvin and the Team. See you soon,
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+1
Booked online. Get there after check in time. Was told room wouldnt be ready for 30 min. Then the room we was put in smelt of cig. Requested non smoking the entire hallway smelled of cig smoke. Came back in later that night the smell of weed in the lobby would knock u down. Location is sketchy and I would not recommend this place to a family or female traveling alone. All the pics on here are definitely out dated. So i posted some more updated pics. Rooms definitely need updating and the cleaning people dont clean that great there was a open bar of soap still n shower. If your looking for cheap and not very safe u found it....
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Response from i0229, Guest Relations Manager at Red Roof Inn Houston - Westchase
Responded yesterday
Hi Cindy F., We're sorry to hear that your experience did not meet your expectations, and ours. If something isn't right, we want to know about it. Our hotel is staffed around the clock with on-site management, maintenance, and security. Our team is ready to address any and all concerns our guests may have, and make it right immediately. We will look into the items of concern and take the appropriate action necessary to ensure our guests have the best stay with us.
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PRICE RANGE
$54 - $73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn houston, houston red roof inn
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
135
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