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Hotel Derek Houston Galleria

#80 of 488 Hotels in Houston
GreenLeadersSilver level
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2525 West Loop South, Houston, TX 77027
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796 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 1, 2016

Hotel Derek could improve on things. Beds were bad, uncomfortable and short. The room was loud. Bathroom small but accommodating. Tub needed repair. Unexpected fees were very high. Food was great and staff mostly amazing

Review collected in partnership with this hotel

Helpful?
1 Thank kellyhN2128CM
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

We love our staff here at Hotel Derek, especially that amazingly talented culinary team! Thank you for the kind comments in respects to the food. The things about beds – everyone has their own particular preference when it comes to the design and comfort they’re looking for… I wish ours had been “the one” for you! Thank you for providing... More 

Stavanger, Norway
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2016

Hotel Derek had a very nice atmosphere to it given its just next to the highway. Great service all over and a relaxed atmosphere in a hectic city. Also walking distance to Galleria if you want to go shopping and eating but i also recommend the restaurant at the hotel. Tasty burgers and good selection of beverages for any taste.

Review collected in partnership with this hotel

Helpful?
Thank kjetil m
Mark N, Manager at Hotel Derek Houston Galleria, responded to this review

This glowing review of Hotel Derek is exactly what we design for all our guests - great service with great food in a great atmosphere. Thank you for the kind words Kjietil, were blushing. Look foreword to welcoming you back to HTown soon! More 

Denver
1 review
5 of 5 stars Reviewed April 27, 2016

Every time I visit Houston I don't think twice about staying at Hotel Derek. From the unique decor to the outstanding levels of service, this place does nothing but impress. With a wide selection available on the room service menu, you can have them bring you a bite or perhaps just a Starbucks coffee to your room. If you feel... More 

Review collected in partnership with this hotel

Helpful?
Thank sgentile76
Mark N, Manager at Hotel Derek Houston Galleria, responded to this review

Hotel Derek, a Houston favorite…. There is no better flattery! Consider us your Houston home away from home. Thank you for the outstanding comments about our services and unique ambiance. We are thrilled you enjoyed it and we would love to welcome you back soon! More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 26, 2016

I love this place I will defenatly be back. I would love to know when you offer special deals. My girlfriend was very excited and surprised to stay there. Very friendly people work at this establishment

Review collected in partnership with this hotel

Helpful?
Thank nando85flores
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

We would love to have you back at Hotel Derek! Next time, ask about our Destination Delivers VIP program - we love to give out perks such as late checkout, complimentary upgrades, welcome amenities and 10% off to our favorite guests! More 

A TripAdvisor Member
2 of 5 stars Reviewed April 26, 2016 via mobile

Their elevator, room and parking garage keys do not work!!! Had to go to front desk for new key several times a day. Especially difficult to leave parking garage. Although staff were friendly and accommodating we would not consider staying there on our next visit. We will go back to the restaurant/bar. They were super and food was great.

Helpful?
Thank A TripAdvisor Member
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Please give us a do-over! We’re making some enhancements to our elevator and key mechanism to illuminate the issues that you outlined above. The amazing team here at Hotel Derek, as well as the super dining experience are awaiting your return – don’t stay away -we miss you already! More 

Manvel
1 review
5 of 5 stars Reviewed April 26, 2016

Very good get away for the wife and I without the kids. Was not expecting the western theme looking at the pictures from the website. Was a very easy check in and out process that made it that much better.

Review collected in partnership with this hotel

Helpful?
Thank 634jamesu
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed April 25, 2016

I have had the most amazing customer service from Miss Alberta and Miss Jasmine before I even arrive in town to check in. I am traveling for business and my hotel was paid for with my department Admin Assist credit card. The reservation person told her we needed to complete the authorization card form and to wait for an email... More 

Helpful?
Thank sister6foot3
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

We’re blushing! Thank you for the awesome review of Hotel Derek – this is exactly what we strive to deliver and I am thrilled that we hit the mark. If only we could clone Miss Alberta and Miss Jasmine – talk about top-notch service for our awesome guests. We look forward to your upcoming stay and feel free to call... More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed April 23, 2016

I enjoyed my stay at hotel Derek, the view was one of the best view I've seen yet. The water went kind of cold after fifth teen minutes. The bed was very comfortable too, the wifi could be a little faster

Review collected in partnership with this hotel

Helpful?
Thank Titothahippie
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Hotel Derek’s fabulous Galleria locale definitely makes for views to die for! Let me know when your travels bring you back to Houston so we can roll out the red carpet once more. More 

Austin, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 23, 2016

The front desk and valet staff were very nice. No complaints there. The hotel lobby is too fragrant with a very floral smell that is not subtle at all. It gave me and the people I was with a headache. The room was well appointed but had wear and tear of an older hotel. The shower was old and not... More 

Helpful?
Thank JRALEIGHW
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Ouch! This is definitely not the cool and luxurious experience that we design to deliver for each of our guests. We’d love the opportunity to welcome you back and redeem ourselves, because I assure you we are every bit a chic, four-star hotel that you deserve to be at and enjoy! I assure you, the second try won’t disappoint. More 

Forney
1 review
4 of 5 stars Reviewed April 23, 2016

Great location and atmosphere. Furniture was not conducive - my Co-worker and I both kicked the bed frame - left a bruise on my shin and actually a gash in her leg. Otherwise it was great. Employees not overwhelmingly hospitable.

Review collected in partnership with this hotel

Helpful?
Thank JuliefromDallas
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Good just isn’t good enough – you deserve so much better than good and we’re confident we can one-up this past visit. Please let me know when you are next in town so I can personally arrange for your return. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
EXPERIENCE A NEW KIND OF SOUTHERN HOSPITALITY - ONE WHERE UNPARALLELED SERVICE AND DESIGNER AMENITIES ALLOW YOU TO APPRECIATE BEING IN THE MOMENT AND IN THE LOOP. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas decor. Photography by world-renowned Arthur Meyerson adorns our public areas and guestrooms, capturing the spirit of Texas wildcatters; while everything from our black granite lobby floors to bold textiles and colors pays homage to our city's rich heritage in the oil industry. ... more   less 

Additional Information about Hotel Derek Houston Galleria

Address: 2525 West Loop South, Houston, TX 77027
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $114 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Derek Houston Galleria 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Derek Hotel Houston
Hotel Style:
#7 Green Hotel in Houston
#27 Luxury Hotel in Houston
#62 Romantic Hotel in Houston
#89 Business Hotel in Houston
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