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Hotel Derek Houston Galleria

#149 of 481 Hotels in Houston
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2525 West Loop South, Houston, TX 77027
1 room 1 adult
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Hotel Derek Houston Galleria
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619 Reviews from our TripAdvisor Community

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Destin, FL
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

My husband and I chose Hotel Derek due to it's reviews, Forbes rating and place on American Express's Hotel Collection. We were completely disappointed. The lobby and theme of the hotel is charming but once we got into our room - the only good thing was the view. The bathroom is extremely tiny and the water only had two temperatures... More 

Helpful?
Thank Amber M
Mexico City, Mexico
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a great time, the hotel staff is very helpful and everything is near, also they have a transportation service that we used a lot. Nice restaurants in the property and nearby, not to mention the shopping and night live.

Review collected in partnership with this hotel

Helpful?
Thank Paco711119
New York City, New York
Level Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Derek positions itself as "modern" hotel trying to be something like the Metropolitan Hotel. Derek falls far far short. Ill start with the good: in general the staff is very friendly. Breakfast crew was excellent. The traffic in the area is awful and they have a person come and block traffic for you which is nice. The lobby is nice... More 

Helpful?
Thank BackPackGuy007
Beaumont
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great location, very good amenities and excellent décor. We only stayed one night because it was sort of a business trip, but my wife and I really liked the hotel. Wish we could have stayed at least another day to enjoy the pool and the rest of the facilities.

Review collected in partnership with this hotel

Helpful?
Thank jorgemedinaf
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Thanks for the awesome review. We are thrilled that you enjoyed our fabulous Hotel Derek. Hope to see you soon! More 

Tomball, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I spent my 40th birthday weekend at Hotel Derick. Along with a group of my closest friends from the Houston area & out of town. We had an amazing stay! The Terrace Suite is a must see. This hotel is located in the middle of the Galleria Area of Houston with so much to do & see near-by. The hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank KayHenderson
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Happy Birthday! Thank you so much for celebrating your birthday with the team at Hotel Derek. We are thrilled that you enjoyed your stay and have shared your awesome comments with the team and most of all Aisha (who we think is amazing as well) More 

Katy
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I'd give it a 1 star, but feel more people will read this with two and not overlook it as some disgruntled consumer. Let me start by saying I LOVE the concept of the place. Very chic Aria / Cosmo fun Vegas feel. Something unique to Houston like ZaZa. Unfortunately it's very poorly executed as your experience in the lobby... More 

Review collected in partnership with this hotel

Helpful?
2 Thank johnnyutah84
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Sorry that you didn't like the overall atmosphere of the hotel and I'm disappointed that your room obviously needed some attention as that is not what our guests generally experience. I can only hope that you called our maintenance team to fix the drains and AC. Our goal is to have every guest completely satisfied (and then some) every time... More 

Lufkin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I've stayed here 3 times now. First trips were excellent. This trip failed in a lot of areas. They've started skipping corners in cleaning the rooms. I found hair in the bathroom and attached to a blowdryer covered in something very sticky. Also the furniture is already showing a lot of wear in the rooms. I hit my shin on... More 

Review collected in partnership with this hotel

Helpful?
1 Thank la8732016
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Thank you for your review, we do appreciate hearing from our guest as it gives us the opportunity to celebrate the wins and make modifications when we've not exceeded expectations. I'm disappointed to read about your experience, as it's not what we are known for. I hope you will give us another opportunity, please let me know when you are... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Recently had our annual girls getaway weekend. Our first trip to Hotel Derek, could not have been more pleased ! From the desk staff to the valets AAA in costumer service. The rooms were amazing and the drinks were awesome! Will be adding to my list of favorites! Thank you Hotel Derek !!!!

Helpful?
Thank Deanda A
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Thanks you so much for visiting Hotel Derek and leaving such an amazing review. We look forward to seeing you back again! More 

Huntsville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Was not aware of a Resort rax. Valet parking was expensive. Called several times from The Galleria Mall for a pickup. After waiting over in hour, we decided to walk back to the hotel. Stayed before and it was great. Bad experience this time around.

Review collected in partnership with this hotel

Helpful?
1 Thank 770kirbym
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

I’m sorry that you didn’t see the information that we have posted on the $9.00 service fee. The $9 Hotel Service Fee that you referenced covers amenities such as our chauffeured car services, Wi-Fi connectivity throughout the entire property, including your guestroom or suite, Drinks with Lady Derek served from 5pm-6pm Mon-Thurs., access to SWEAT Gym, SPLASH Pool and our... More 

Katy
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I just wanted a quick get away for the evening. We have 3 kids and don't have opportunity for a lot of time alone. Hotel Derek's staff went out of their way to ensure we had the best experience possible. They all were so personable but not intrusive. Well done.

Review collected in partnership with this hotel

Helpful?
Thank 825lar
Mark N, General Manager at Hotel Derek Houston Galleria, responded to this review

Thank you for your kind review, we certainly are glad to hear that our staff was most helpful and gracious to you. We feel the Hotel Derek staff is awesome too. We look forward to having you two back really soon! Cheers, More 

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