Pictures are from when the hotel was either first build or renovated.Your room will look similar to what you see on line.A red snapper are a tuna are similar because they are both fish, but that is where the similarity ends.This place is dated to say the lease.The pool is the size of a hot tub.Pics are % 100 misleading.It seem as tho all the furniture was fade the pic on line are super photo shop.I would not recommend this hotel.Oh and it cost $23 for 4 bottles of water.Staff was useless could not gave any recommendations on restaurant, sight seeing nothing.just plain old useless.
No valet, parking is inconvenient, plumbing horrible and property could be managed better. Liked the price because I booked three rooms, but after arguing with the valet guy at 2:13PM on 7/30/22 for parking in a check-in space while I was booking my third room, I am highly offended. I’m pregnant and it was hot and he was very rude.
My stay was terrible you all charged $641 for when I booked the room then I get there and they have extra fees paying for Wi-Fi the pool parking etc the room stink the toilet was running all night no room service just was a terrible anniversary trip
This place is advertised as a 4 star luxury boutique hotel, however, i have stayed at Holiday Inns that are far nicer than this! All around we were incredibly disappointed in this hotel and would never stay there again!
Had an amazing time at the restaurant. Elsayecl was a beyond amazing waiter/server!!! He was so genuine and nice and helped with so much! Truly had an amazing time! Shoutout to him! Really enjoyed the experience!
I disliked we had to change rooms 3x, due to the shower water being so hot, then the serving room bathroom toilet was running non stop, the third room, mini fridge was broke. At this point were were tired and don’t want to move or complain anymore. But one thing I can say was staff was friendly and helpful m.
Completely disappointed! Overpriced for a hotel that needs to be updated and renovated BADLY! The toilet NEVER stopped running, I called to see if someone could come fix it, the lady at the front desk said she would notify someone, and I never heard back from anyone the entire time I was there. The shower faucet dripped the ENTIRE time as well. The TV didn't work, and the people at the front desk said they couldn't do anything about it. I had to pay $17 a day for amenities, but couldn't use most of them. The wifi didn't work, AT ALL, and as I stated, the TV didn't work, and the pool was closed 3 out of the 5 days I was there. The room was never cleaned my entire stay as well. $100 a day, for incidentals, which totaled to $500 is a bit much. It cost over $150 to park during my stay, and that wasn't even valet. Completely disappointed. I most definitely won't be staying there ever again.…
Pool not working for several days. No courtesy van as advertised. No movie night as advertised. Food at restaurant was not good. Make sure you read their advertisements carefully and if something is important to you, then ask if it is available. Too many times I heard that it was the fault of Covid that things were not up to speed.
I was very disappointed in this hotel. I believe at one time it was probably very cute but it is so dated and in need of repair now. We paid $150 for a night PLUS $27 to park. The room was all stained. The headboard was very water damaged. The shower was very worn and old with cracks. Stained on the ceiling. I spoke with manager on duty and expressed my disappointment and they said we didn’t pay them so there was nothing they could do. The room was (supposedly) a discounted price from Priceline. I wonder if they gave us a tired room due to this. The staff was pleasant but don’t stay. You would do better to stay at an express Holiday Inn.
The staff is nice but hotel is in desperate need of renovations. I tried two different hotel rooms and they both weren’t kept well. The first had stains on the side of the bed and the second the bathroom was falling apart. We ended up leaving and going to a different hotel, The Intercontinental, same price better rooms, staff and atmosphere