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Homewood Suites by Hilton Houston - Westchase

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#43 of 500 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston - Westchase
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363 Reviews from our TripAdvisor Community

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Showing 346: English reviews
New Orleans, Louisiana
Reviewed 1 week ago

I stayed here with my brother and his family and our mother over Thanksgiving week. The 3rd floor is nicely renovated and the suites are nice. The kitchen is roomy and well-stocked with plates, cups, etc. The fridge is a good size as well. The bathroom is roomy. The only downside is that the rooms are only king-sized beds, so...

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Helpful?
Thank lasfloras
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear lasfloras, Thank you for your wonderful review of your stay here at the Homewood Suites Houston/Westchase! We are glad to see so many aspects of your visit were positive and valuable to you! We are very happy to have had you as our guest over the Holiday and I will be sure to pass on your kind words to...

North Houston, Texas
Reviewed 3 weeks ago

Wasnt happy at all. Couldn't find help do to construction. Breakfast was in the room and you couldn't find it because know one was there to show you. The rooms were nice and the beds sleep really good. Just wish I cud of got better service.

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Helpful?
Thank tiffanyo395
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Tiffanyo395, Thank you for taking the time to review the Homewood Suites Houston Westchase. Please accept my sincerest apologies for the level of service you received while you were our guest. We strive to impress our guests and we are working hard to keep our renovation from interfering with their stays. I'm truly sorry that we fell short. Your...

Hattiesburg
Reviewed 3 weeks ago

Smell bad, floors dirty, receptionist was rude, sheets made me itch and breakout in a rash, construction put screw in my tire and I had a flat when leaving hotel. Do not stay here ever! It's bad and unclean

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Helpful?
Thank 235danellen
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear 235danellen, Thank you for your review of our hotel. Please accept my apologies for your negative experience. I assure you that what you described is not a typical experience for our guests. Your comments will be shared with my team to ensure this was an isolated incident. I hope that the next time you are in Houston, you will...

mumbai, India
Reviewed 3 weeks ago

Excellent !! Satisfied. Staff quite helpful. Locational advantage. Always prefer to stay here each time i visit. Also, recommended the same to my friends and colleagues. Once after renovation, facility should be even better.

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Helpful?
Thank Anantha G
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Anantha G, Thank you for your kind review and the 4-Star rating! I will be sure to pass your comments on to the staff. We hope to see you again the next time you are traveling through the Houston area! From our family to yours, Happy Holidays! Regards, Michelle Yancy General Manager

Detroit, Michigan
Reviewed October 31, 2016

I really enjoyed my stay at the Westchase Homewood Suites. I was greeted by a friendly receptionist. When we went to our room, there was a welcome letter on the table which was a nice touch (this may be just for HHonors members like me). Our room was nice and spacious. The hotel was doing some type of work, so...

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Helpful?
Thank nedradc
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Nedradc, Wow! Thank you for your wonderful comments about our hotel and staff! We are looking forward to seeing you the next time you are in the Houston area! Sincerely, Michelle Y. General Manager

Los Angeles, United States
Reviewed October 31, 2016

Hotel staff was awesome! Breakfast was great and rooms were so cozy and clean ! I felt right at home!! Wireless internet was great connected perfectly. This hotel really impressed me and I will definitely stay here again.

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Helpful?
Thank Kim S
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Kim S, Thank you for your wonderful five star review on our behalf! We are delighted that we impressed you with our breakfast, rooms and staff! We hope to see you again soon here at the Homewood Suites Houston Westchase! Many thanks, Michelle Y. General Manager

Baton Rouge, Louisiana
Reviewed October 26, 2016

Lock of service on 3 days stay, I cleaned my own room , dumped trash chased housekeeping for towels , careless assistant of gm stay away from this place , They should refunded my money for this nightmare

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Helpful?
Thank 53germana
TMIHospitality1, Owner at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear 53germana, Thank you for taking the time to review the Homewood Suites Houston Westchase. Please accept my sincerest apologies for the less than impressive service you received while you were with us. This is not the normal experience that our guests have at our hotel and it saddens me that this was yours. I will be addressing your comments...

Fairfax, Virginia
Reviewed October 19, 2016

Lobby was undergoing renovation and the guest rooms and common areas of the property looked old and worn. The entire building could use a renovation as this particular location does not live up to the standard that I have seen in the majority of Homewood Suites I have visited.

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Helpful?
Thank NoVATraveler1
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear NoVATraveler1, Thank you for reviewing the Homewood Suites Houston Westchase. I apologize that your experience wasn't as expected. As you mentioned we are currently working on refreshing our entire hotel. We are very excited to be able to offer our guests the best accommodations possible and are working hard to keep it from interfering with their stay. I'm very...

Chicago, Illinois
Reviewed October 17, 2016 via mobile

I don't know how extensive this renovation if it's just lobby, but this hotel is pretty run down, inside the rooms not too bad, but hallways, and all the other areas a little outdated. The hardest issue with this renovation the breakfast and happy hour/dinner are in a converted 2 bedroom suite and a overflow room. It's a little awkward...

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Helpful?
Thank hart277
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Hart277, Thank you for taking the time to review the Homewood Suites Houston Westchase. As you mentioned we are currently refreshing our property and working hard to ensure it doesn't interfere with our guests. Our entire hotel will be renovated and we couldn't be happier. I do sincerely apologize if it kept you from completely enjoying your stay. We...

Reviewed September 22, 2016

Typically clean for Homewood Suites. Currently undergoing renovations, so noisy during the day. Staff are polite and engaging. Exercise room is adequate and outside running is not practical given the location and traffic. WiFi, even when buying the "premium" access, is very slow. That alone would deter a repeat visit from me.

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Helpful?
1Thank Ray W
TMIHospitality1, Manager at Homewood Suites by Hilton Houston - Westchase, responded to this review

Dear Ray W, Thank you for filling out a review on our behalf! It's always a pleasure to have Phillips 66 guests stay with us! Thank you for your kind words about our staff, I will be sure to pass them along to everyone. Regarding the Wi-Fi, I apologize about the trouble you encountered. With our renovation we will actually...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Homewood Suites by Hilton Houston-Westchase TX is conveniently located in the Westchase Business District of Houston, TX - near Galleria shopping, downtown Houston and the nation's largest church, Lakewood. Our Houston, Texas accommodations are perfect for relocation, training, temporary housing, and corporate stays. Start each morning with a complimentary full hot breakfast. Mingle with other guests over free evening dinner and drinks offered Monday through Thursday. Give us your grocery list and we can deliver them straight to your suite. Find all the comforts of home in your suite including separate living and sleeping areas, sofa bed, a fully equipped kitchen, high-speed internet access and two remote-controlled televisions. Stay connected in the business center that offers AV equipment rental, fax, and complimentary printing services. Host a brainstorming session or special event in our 357 sq. ft. meeting room. Play basketball on our court, go for a swim in our indoor pool or work out in the fitness center. Treat the children to the activities provided by our hotel or a sweet treat from the Snack Shop. Enjoy our range of amenities for short and extended stay guests - Make Yourself at Home(R) with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston - Westchase

Address: 2424 Rogerdale Rd, Houston, TX 77042-3023
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $98 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston - Westchase 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Houston - Westchase Hotel Houston
Hilton Houston
Homewood Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#10 Family Hotel in Houston
#12 Business Hotel in Houston
#23 Romantic Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Houston - Westchase staff and other travelers.
3 questions
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2 months ago
texas
3 months ago

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Questions? Get answers from Homewood Suites by Hilton Houston - Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid first floor where evening socials and breakfast are served.”
 of 5 bubbles rayw770, Sep 22, 2016 | Read review
“Rooms on the end are quieter.”
 of 5 bubbles Bloomchen, May 11, 2016 | Read review
“The room at the very end of the corridors have much poorer wi-fi than those more centrally located.”
 of 5 bubbles TXtraveler897, May 9, 2016 | Read review
“To avoid construction noise request a room facing the front parking lot (by lobby entrance)”
 of 5 bubbles KathleenR37, Apr 29, 2016 | Read review
“Higher Floors are more quiet. Corner suites are larger. No Double bed rooms. Only 1 Elevator.”
 of 5 bubbles asharg, Mar 26, 2016 | Read review
5 of 5
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